The QSP Hub and Health and Human Services (HHS) are excited to offer a new Home and Community-Based Services Training Series. This is a great opportunity to learn more about the other services available for providers to offer. Each series will focus on different service areas.
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April 16 at 1 p.m. CT (Zoom)
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May 14 at 1 p.m. CT (Zoom)
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June 11 at 1 p.m. CT (Zoom)
For specifics on the services we will discuss at each session, Zoom link, and other details please visit the QSP Hub event calendar.
Please know that meetings could change. Be sure to check the QSP Hub event calendar for updates.
This will be a brief 30-minute meeting that will provide an update on happenings within the HHS Adult and Aging Services Section.
Join us on Zoom to go over changes and updates that will affect you as an individual or agency QSP.
Zoom link can be found on the QSP Hub event calendar
HHS is offering Agency Transportation Development grants to providers who would like to provide transportation for home and community-based services (HCBS) and licensed developmental disability (DD) providers throughout the state. These one-time grants of up to $75,000 each may be used to purchase an ADA accessible vehicle(s).
QSP agencies who have been operating for a minimum of two years and intend to enroll or are currently enrolled in at least one of the follow services are eligible to apply:
- Non-emergency medical transportation (NEMT)
- Non-medical transportation (NMT)
- Residential habilitation
- Community supports
- Adult residential services
DD licensed providers who have been licensed for a minimum of two years in at least one of the following services are eligible to apply:
- Residential habilitation
- Day habilitation
- Small group employment
- Prevocational services
- Independent habilitation
- Individual employment supports
Agencies that previously received an American Rescue Plan Act (ARPA) grant are eligible to apply for this grant.
Grant applications and budgets are currently being accepted and are due no later than April 28, 2025. They can be sent to carechoice@nd.gov.
Check out two recent training videos:
HHS invites all QSPs and Medicaid members you support to a virtual listening session on Tuesday, May 6, from 3 to 4:30 p.m. CT.
We want to gather feedback and hear lived experiences to improve Medicaid for its members. We also want to create a strong advisory group led by those who use the program.
Who should attend?
- Caregivers of Medicaid members
- Current or former Medicaid members and their family members
Details
Tuesday, May 6
3 to 4:30 p.m. CT
Virtual by Microsoft Teams
Listening session agenda
Starting May 1, we invite you to take a short survey about Medicaid and how the program can better serve members. You don’t have to share who you are to take the survey. Look for this survey on the Medicaid member feedback webpage.
The North Dakota QSP Hub is gathering feedback about the support it provides. We are inviting anyone who has received assistance from the QSP Hub to complete a short electronic survey to assist in improving and enhancing the services offered.
During this survey, you will respond to around 13 questions. The questions will ask for your basic demographic information, the services you received through the North Dakota QSP Hub, and your level of satisfaction with the support provided to you. The final question allows you to provide any additional feedback.
If you have questions about the survey or how the data will be used, please contact Rebecca Quinn at 701-777-5200 or Rebecca.quinn@und.edu
Thank you for your participation!
Therap 101
Every Wednesday - 11 a.m. CT
Services Training Series #3
April 16 - 1 p.m. CT
Monthly QSP update meeting
April 21 - 11 a.m. CT
Zoom links can be found on the QSP Hub event calendar. Please remember to check this calendar for any updates or changes.
Therap is coming to North Dakota!
Date: June 10 - 11, 2025
Stay tuned for more details around the ND Therap conference early this spring.
Timely claims filing requirements
- QSP must follow the ND Medicaid Claims Filing Policy when submitting claims for reimbursements. Claims must be received within 180 days from the date of service.
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If the client passes away while receiving at-home care, you can bill for that day of service.
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Do not bill for any days that the consumer is admitted into the hospital or days the consumer is hospitalized. You can bill for the day the consumer returns home.
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QSPs cannot provide service if the consumer is not home. Services can only be provided in the home when the consumer is present.
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You can only bill for days of service that are authorized if you have provided the care.
- Keep documentation of all care provided.
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If you do not provide service to a public paying client or are billed within a 12-month period, your QSP status may be closed.
- When completing the paper claims form, ensure that the units claimed are accurate to the number of days within the month.
- You are not allowed to span bill.
- If you continue to use the same claim slip and just change the date and time, that could be considered fraud, waste and abuse and your QSP status can be terminated.
It is important that QSPs go claim their account on the QSP Portal.
Notices are sent from the portal only to QSPs who have claimed their accounts. QSPs that do not claim their account will not receive notices about their enrollment status or enrollment tasks that are due. It is your responsibility as a QSP to ensure you claim your portal account, check your email often and respond timely to assigned enrollment tasks.
What type of enrollment tasks will you receive notices about?
- Competency revalidations
- QSPs must update competency every 30 months or when your license or certification expires. Update the Documentation of Competency (SFN 750) or your certified nursing assistant, registered nurse or licensed practical nurse licensure in the portal.
- You cannot provide services without a current competency on file.
- You will receive an email when this information is due. A notice will not be sent in the mail. If you do not complete this task, your enrollment will be closed and you cannot provide services.
- Enrollment revalidations
- QSPs must revalidate enrollment a minimum of every five (5) years.
- Log into the portal to complete your revalidation before your expiration date.
- You will receive an email when this information is due. A notice will not be sent in the mail. If you do not complete this task, your enrollment will be closed and you cannot provide services.
When a QSP bills for services, a remittance advice (RA) is generated showing the payments that the QSP has received. It is the responsibility of the QSP to keep copies of these documents if they need them for income verification or to see what payments have been made.
For more information on how to access your RA.
Contact Medicaid Management Information System (MMIS) support:
Email: MMISinfo@nd.gov
Phone: 1-877-328-7098 (when asked for PIN, select 0)
A QSP complaint is information about an issue involving a QSP that affects an individual’s
- Quality of care
- Health/welfare/safety
- Inappropriate billing
- Potential fraud/waste/abuse
- Failure to meet or maintain enrollment standards
A complaint can be submitted by any person with information who suspects wrongdoing by an individual QSP, agency QSP, or agency employee.
Phone:
North Dakota Aging and Disability Resource Link (ADRL): 1-855-462-5465
Mail:
Adult and Aging Services
QSP Complaint
Health and Human Services
1237 W. Divide Ave., Suite 6
Bismarck, ND 58501
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