WHAT'S NEW!
- NCSIS Upgrade to 2603.12*
- Action Required: Calendar Roll-Forward Deadline - April 1*
- Required Use of State Credit Groups—PSU Audit*
- 3-Year Accelerated Graduation Pathway Flag Timeline*
- Premium Product Training Requests Reminder*
- NCSIS Premium Products—PSU Feedback Requested
- Teacher Tips*
- Knowledge Owl*
- Upcoming Training Information*
REMINDERS:
- Master Scheduling Resources
- Charter School Corner
- NCSIS Resources
- Requesting Technical Support Points of Contact*
- Want to Stay in the Loop?
*indicates new or updated information
WHAT'S NEW!
NCSIS Upgrade to 2603.12*
NCSIS powered by Infinite Campus was upgraded to version 2603.12 on Wednesday, February 18, 2026.
IMPORTANT UPDATES included in version .2603.12:
Academic Planning Issues (SIS-195467)
Issues with Course Plan locking were causing students to be unable to add courses to their Course Plan, and Course Recommendations issues were causing teachers to be unable to save course recommendations. This has been corrected.
Path: Student Information > Academic Planning > Course; Instruction > Students > Student Course Recommendations
Messenger 2.0 Voice Messages with Delayed Scheduling (SIS-194615)
Resolved an issue where voice messages scheduled more than 20 minutes after the email portion of a combined message would not play the attached audio file.
Path: Communication > Messenger > Messenger 2.0
Add Student Records Transfer Tool Rights for Omitted Federal/State Programs (SIS-195149)
Omitted Student Records Transfer tool rights have been added for various federal and state programs across multiple states.
Programs include: Federal Programs: FERPA, Career Readiness, Gifted, Homeless Service, Migrant, Section 504, and Title 6
State Programs: 21st CCLC, Alternative Education, Crisis Event, CTE Participant, Funded Program, Dual Language Immersion, Dropout, Instruction Mode, and Pregnant & Parenting
**ACTION NEEDED**—Tool rights must be updated in order for users to access the Transfer Documents for these programs
Path: System Settings > Data Interchange Admin > Student Records Transfer
New Interface for Course Sections, Section Roster (SIS-182636) [Enhancement]
Course Sections and Section Rosters have a new user interface to meet new technology standards and improve the overall look and feel of the Scheduling & Courses toolset.
Path: Scheduling & Courses > Courses > Course Sections; Section Roster
Credit Type Required for Transcripts (SIS-191115)
'Credit Type' is now a required field when adding new or modifying existing student Transcript records. The validation message has been updated to support this change and now reads, "Transcript Credits must have credits earned, credits attempted, and credit type."
Path: Student Information > General > Transcripts
Please see a full listing of updates at the links below:
2603 General release notes: https://kb.infinitecampus.com/help/release-pack-campus2603-january-2026
2603 RX pack release notes: https://kb.infinitecampus.com/help/rx-pack-campus2603
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Action Required: Calendar Roll-Forward Deadline - April 1*
All calendars—including program calendars—must be rolled forward by April 1 for state reporting purposes. This step is required to prepare for the 2026–27 school year.
What is Calendar Roll-Forward? Calendar Roll-Forward is the process of copying data from one calendar into another to create the new school year’s database.
Key reminders:
- The 2026-27 school year must be created before rolling forward any calendars.
- The new year will not appear in the context until at least one calendar is rolled forward.
For step-by-step instructions, refer to the Infinite Campus Knowledge Base: School Year Setup | Infinite Campus.
For North Carolina-specific information (including rolling forward program calendars), please refer to this article: Create Future Calendars | NC Department of Public Instruction
Please plan accordingly to ensure your PSU is fully prepared for upcoming scheduling and end-of-year processes.
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Required Use of State Credit Groups—PSU Audit*
NCDPI with Infinite Campus is preparing to run a statewide fix to correct missing historical transcript record credit types and ensure accurate NC Official Transcripts and e-Transcripts. Credit Groups must be set up correctly to allow this fix.
All PSUs must audit Credit Group Setup by Tuesday, March 3, 2026.
Required Actions:
- Review Credit Group Setup for ES, MS, and HS
- View Credit Groups navigation: Grading & Standards > Grading Setup > Credit Group Setup
- Run and review the “(NC) Credit Groups Setup” validation report
- Navigation: Reporting > Data Validation > Data Validation Report
- Verify/Correct alignment with state-defined credit groups
- Do NOT create new credit groups or modify state-required groups
Modifying or creating credit groups disrupts graduation progress calculations and impacts transcript accuracy (NC Official Transcript and e-Transcript). State-defined credit groups (Policy GRAD-004) must remain unchanged.
The use of unauthorized or customized credit groups will result in incomplete or inaccurate transcripts, which may negatively impact student outcomes, including college admissions and scholarship opportunities. As a reminder, legislation prohibits additional local graduation requirements beyond the SBE 22 credits for all NC PSUs (SBE Policy Grad-001).
If credit group setup support is needed, submit an Infinite Campus Support Case.
Thank you for your prompt attention to ensure transcript accuracy statewide.
3-Year Accelerated Graduation Pathway Flag Timeline*
NCDPI deployed the 3-Year Accelerated Graduation Pathway flag in NCSIS-IC for all Public School Units (PSUs) to support required state and legislative reporting under SBE policy GRAD-006 (Session Law 2023-134, House Bill 259).
Action is required by end of business day March 6, 2026:
- Apply the flag to currently enrolled students participating in the 3-Year Accelerated Graduation Pathway
- Apply the flag to students who graduated earlier in SY 25-26 and participated in the 3-Year Accelerated Graduation Pathway
- Ensure written documentation confirming student agreement is maintained prior to assigning the flag.
The flag will support accurate state reporting to the North Carolina General Assembly (NCGA).
Thank you for your attention to this required data update.
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Premium Product Training—Requests Reminder*
Premium Product training is available for both Phase I and Phase II PSUs. If your PSU has not yet submitted a request, please do so as soon as possible.
Additional reminders:
- All Premium Product training must be completed by June 30, 2026.
- We encourage PSUs to request training even if you are not implementing the product immediately, as all recordings can be downloaded for future use.
- If your PSU has already completed a training, please ensure you download and save all training recordings for ongoing reference.
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NCSIS Premium Products - PSU Feedback Requested
Please take a few minutes to complete this survey and share your feedback on NCSIS Premium Products. This survey will help us better understand which premium products PSUs are currently using or planning to use, what’s working well, and where additional support or improvements may be needed.
https://forms.gle/bz8vSmPKwitnFMtC8
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Teacher Tips*
Teacher Toolbox
Campus Learning Updates: Check this space for ongoing updates about Campus Learning feature updates and improvements. Check it out here: Campus Learning Updates
Spotlight This Week: Transition to Campus Learning—Resources and information comparing Canvas and Campus Learning, exporting Canvas cartridges, and importing into Campus Learning.
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Upcoming Training Information*
Upcoming Training Sessions & Webinars:
Scheduling Lunch and Learn Series! All webinars start at 12 pm. Get your tickets now!
Other Webinar Opportunities
Be sure to review the DTL Signature Events Calendar and Eventbrite for upcoming in-person and virtual regional meetings, webinars, and training sessions. These opportunities are designed to keep staff connected, informed, and supported throughout the school year.
*In the DTL Signature Events Calendar, use the arrows at the bottom of the screen to scroll to monthly event calendars, including upcoming NCSIS webinars!
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Charter School Virtual Office Hours are offered twice a month to provide ongoing support and answer your questions.
📅 When: 2nd & 4th Thursday of each month (Date change started in August)
⏰ Time: 9:00 AM – 10:00 AM
🔗 Join us for Bi-Monthly Charter School Support Virtual Office Hours!
NCSIS Teacher Training Information:
Please use the link below to access teacher training resources for NCSIS. Additional details can also be found at ncsis.gov.
Infinite Campus Training Resources
If you have any questions, please contact Erin Wolfhope at erin.wolfhope@dpi.nc.gov with questions!
REMINDERS:
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Master Scheduling Resources
As PSUs continue preparing for master scheduling, the following resources are available to support your work:
- On-demand Virtual Scheduling Series recordings
- YES Master Scheduling recordings
- SIS PL Lunch & Learn sessions focused on scheduling
- Scheduling Office Hours with an Infinite Campus trainer
PSUs are encouraged to take advantage of these resources and schedule time with an Infinite Campus trainer.
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Charter School Corner
Important Notes for Charter Schools Using Third-Party Lottery Vendors
As charter schools prepare for the upcoming school year and utilize third-party vendors for their lottery and registration processes, please keep the following in mind:
- If your vendor collects student registration data, do not import household or census data directly into Infinite Campus. This can lead to data integrity issues. Importing data into Infinite Campus should only be done with direct assistance from Infinite Campus support or an Infinite Campus channel partner.
- Due to North Carolina’s Student UID system, students cannot be imported into Infinite Campus using external files.
- Instead, each student who has accepted a seat must be enrolled using the Student Locator Wizard within Infinite Campus to ensure proper identity matching and compliance.
Please feel free to reach out to your NCSIS Professional Learning Consultant with any questions.
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Charter School Virtual Office Hours
- Held the 2nd and 4th Thursday of each month at 9am; please register in Eventbrite
Charter schools now have a dedicated SIS professional contact!
Jennifer Fogleman is your dedicated NCSIS Professional Learning Consultant for Charter Schools. Jennifer brings a wealth of experience in the Student Information System (SIS) and is committed to providing you with the same high level of service you've come to expect from our team.
To reach Jennifer: jennifer.fogleman@dpi.nc.gov
The NCSIS Professional Learning Consultant team is here to support you. Please don't hesitate to contact Jennifer if you have any questions or concerns.
NCSIS Resources
PSUs have access to the Campus Community, where they can acquire product knowledge, glean tips and tricks, and engage in networking opportunities with other districts. The Campus Community offers convenient single sign-on access from the Campus system to a wealth of resources, including the knowledge base, forum discussions, learning tools, support site, upcoming events, and more.
Campus Community—contains the information you need to learn how to use Infinite Campus through product documentation, videos & simulations, study guides, forums, and much more. Whether you are a teacher, data manager, or Infinite Campus user, you will find the learning resources in a clearly defined pathway for a seamless transition from PowerSchool.
Campus Passport—are on-demand, self-paced courses that can be assigned to new and existing staff. Accessed through the Campus Community, you will find Instructor-Led Training, specific E-Learning courses, or select a learning plan based on your district role.
KnowledgeOwl—KnowledgeOwl will include articles (QRDs) that are created and updated by the SIS Professional Learning team.
NCSIS Knowledge Base | NC Department of Public Instruction
GitHub Vendor Integrations Repository: 3rd-party extract formats can be found below.
GitHub Vendor Integrations Repository
Ad Hoc Filter Sharing Community: Shared Google folder for Ad Hoc filters PSUs have created. Ad Hoc Community
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Naming Convention: Ad Hoc Name - PSU Name
- You’re welcome to include your email address within the document (optional).
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Permissions: You have editing access—please proceed with caution!
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PII: Do not upload any PII to the shared folder
NCSIS Crosswalk Document—will contain Infinite Campus and PowerSchool terms with their meanings to assist users with learning the new NCSIS terminology. This is a working document and will be updated regularly. NCSIS Crosswalk Document
IC Role Specific Resources—can be viewed by clicking on http://ncsis.gov, going to the Phase I PSU’s tab, and scrolling to the IC Role Specific Resources section. It includes information for specific staff roles, as well as a guide for parents & students.
Webinar Recording Links and FAQs—can be found at http://ncsis.gov under the Professional Learning tab. Please check for recently added webinars.
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Requesting Technical Support Points of Contact*
Please review the information below on how to submit support tickets:
Contact Infinite Campus for assistance with:
NCSIS Application/Support Issues
Submit a case: https://support.infinitecampus.com
Infinite Campus Enhancement Requests—Please use the link below to share the areas of the product your PSU would most like to see improved, suggest new functionality, and indicate whether you’d like to participate in future discussions.
Infinite Campus Enhancement Requests
Contact DPI for assistance with:
- NCDPI Business Questions
- Duplicate Students
- Amplify/Missing Students
Submit a request: https://go.ncdpi.gov/help
For additional technical support contacts, please refer to the document below:
Requesting Help
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