WHAT'S NEW!
- Certificate of Eligibility (CoE) as Proof of Residency*
- Military Connected OLR Pleat Update*
- Teacher Tips*
- AIG Headcount*
- Join us for the NCED CONNECT Symposium 2026!*
- Upcoming Training Information*
REMINDERS:
- Legislative Class Size (LCS) Report
- OLR Application Processing
- State-Defined Values and Primary Teacher Verification
- Historical Endorsements
- Retired UID Replacement
- Charter School Corner
- Knowledge Owl
- Premium Product Training—Updated to include Phase I districts
- CTE Updates
- NCSIS Resources
- Requesting Technical Support Points of Contact*
- Want to Stay in the Loop?
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*indicates new or updated information
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WHAT'S NEW!
Certificate of Eligibility (CoE) as Proof of Residency*
Please read the following memo from the Office of Federal Programs concerning using the Certificate of Eligibility (CoE) as proof of residency: September 2025 Office of Federal Programs Memo.
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Military Connected OLR Pleat Update*
The Military Connected OLR Pleat has been updated to correct a previously identified issue. The current version is Version 3. Please see the NCSIS Knowledge Base article listed below for instructions on how to download and import OLR Pleats:
Online Registration | NC Department of Public Instruction
If you previously downloaded Version 2, you may have noticed that the Show on Review checkbox was selected for multiple fields. This has been corrected in Version 3.
Additionally, a statewide script has been run to uncheck these boxes for any PSU that had already imported Version 2. Therefore, if you have already downloaded and imported Version 2, no further action is required.
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Teacher Tips*
New Bulletin Category: Teacher Toolbox
Campus Learning Updates: Check this space for ongoing updates about Campus Learning feature updates and improvements. Check it out here: Campus Learning Updates
Spotlight This Week: Transition to Campus Learning - Resources and information comparing Canvas and Campus Learning, exporting Canvas cartridges, and importing into Campus Learning.
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AIG Headcount*
The window for the AIG Headcount is open!
- The AIG Headcount is verified through a Data Validation Report within Infinite Campus.
- Each LEA and participating charter school will need to run the AIG Headcount—Student Level Detail Report and validate the information.
- Ensure that all students who are receiving services on or before November 15, 2025, are included on the report and the student’s identification area is correct.
- NCDPI will take a snapshot of the information in the data validation report for state reporting on November 30th.
For questions, reach out to Stephanie Cyrus (stephanie.cyrus@dpi.nc.gov) and for additional resources (webinar recording, quick guide instructions, and knowledge base article), please visit the Infinite Campus folder in the OALGE Coordinators’ Corner.
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Join Us for the NCED CONNECT Symposium 2026!*
February 9–11, 2026, Koury Convention Center, Greensboro, NC
The NCED Connect Symposium brings together North Carolina’s digital teaching and learning leaders, technology directors, central office leadership, instructional coaches, NCSIS data managers and leads, as well as district innovators for three days of powerful collaboration and forward-thinking sessions.
This statewide event is designed to connect people, platforms, and possibilities across North Carolina’s education ecosystem.
Attendees will explore the latest updates on NCED Connect (NCEES, Schoolnet, LMS), NCSIS (Infinite Campus), School Connectivity, E-Rate, Cybersecurity, and Digital Teaching & Learning initiatives—all while engaging with hands-on sessions led by DPI teams, regional experts, and district practitioners.
Through keynote presentations, breakout sessions, and networking opportunities, participants will:
- Discover integrated solutions that power digital learning environments
- Learn about emerging technologies and AI integration in classrooms
- Collaborate on best practices for connectivity, cybersecurity, and innovation
- Strengthen their connections with colleagues and partners across the state
- Be apart of our first student AI Solve-A-Thon
- Annual School Library Media Directors Meeting
- Cybersecurity Table Top Exercises Event
- and more!
Join us as we build bridges between data, instruction, and innovation—because when North Carolina educators connect, students thrive!
Ticket Categories & Pricing **New!**
Early Bird Registration (extended through Nov. 26)
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Individual Registration: $250 – Save before the early bird deadline!
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SOLD OUT: Team Builder 5-Pack: Buy 4, get 1 free ($250 each) – perfect for small teams.
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SOLD OUT: Buy 8, Get 2 Free + 1 Hotel Room: Register 8, get 2 free registrations plus one complimentary hotel room for three nights – ideal for larger district teams.
General Registration (Nov. 26–Jan. 9)
- Individual: $350
- Group: $350 each (invoiced together)
Late Registration (Jan. 10–Feb. 9): $450 each
Presenter Registration: Please see separate email.
**Invoices are automatically emailed upon registration and should be paid within two weeks.
Hotel Information
The event will be held at the Koury Convention Center in Greensboro. Discounted room rates and booking links will be shared upon registration. Teams purchasing the Buy 8, Get 2 Free + 1 Hotel Room package will receive details for their complimentary stay via email for the first attendee registered. Hotel information and registration is located HERE.
Learn More & Register
Registration is OPEN! Full details Here.
We can’t wait to connect with you in Greensboro, where innovation meets collaboration!
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Upcoming Training Information*
Upcoming Training Sessions & Webinars:
Scheduling Lunch and Learn Series! All webinars start at 12 pm. Get your tickets now!
Additional Training Opportunities
Be sure to review the DTL Signature Events Calendar and Eventbrite for upcoming in-person and virtual regional meetings, webinars, and training sessions. These opportunities are designed to keep staff connected, informed, and supported throughout the school year.
*In the DTL Signature Events Calendar, use the arrows at the bottom of the screen to scroll to monthly event calendars, including upcoming NCSIS webinars!
Charter School Virtual Office Hours are offered twice a month to provide ongoing support and answer your questions.
📅 When: 2nd & 4th Thursday of each month (Date change started in August)
⏰ Time: 9:00 AM – 10:00 AM
🔗 Join us for Bi-Monthly Charter School Support Virtual Office Hours!
NCSIS Teacher Training Information:
Please use the link below to access teacher training resources for NCSIS. Additional details can also be found at ncsis.gov.
Infinite Campus Training Resources
If you have any questions, please contact Erin Wolfhope at erin.wolfhope@dpi.nc.gov with questions!
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REMINDERS:
Legislative Class Size (LCS) Report
The Legislative Class Size (LCS) Report submission window is currently open. Please refer to the following articles for information about requirements for this report:
NC Legislative Class Size Collection | Infinite Campus
Legislative Class Size (LCS) | NC Department of Public Instruction
OLR Application Processing
Updates that will come with the Infinite Campus release .2551, scheduled for December 2025, include important updates to Online Registration (OLR). The Staff Processing Tool will be discontinued, and the new Application Processing Tool will be the only tool available to process student applications. Please plan for staff training to ensure a smooth transition and understanding of the new process.
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State-Defined Values and Primary Teacher Verification
All courses and/or sections must have State Defined Values (formerly Course Attributes) assigned as appropriate. Use the (NC) Section & Course Attribute Verification validation report to validate this data. The report includes three groups of values:
- Section-level fields
- Course (calendar-level) fields
- Course master fields
Section-level values will be inherited from the course information at the calendar level. If values exist on the course, the section values only need to be completed if they differ from the course.
Additionally, ensure each section has a Primary Teacher assigned in Section Staff History. This information is used by multiple downstream systems and reports. The (NC) Section & Course Attribute Verification validation report also lists the primary teacher for each section; if a section shows no value, a primary teacher must be assigned.
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Historical Endorsements
Endorsement data for all historical graduates have been converted to Infinite Campus. Endorsements will now display on a transcript run for those students.
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Retired UID Replacement
Historical students that were incorrectly converted with retired UIDs in Infinite Campus were corrected in production last week. If a PSU needs a list of students whose UID changed through this process, please see the (NC) UID Errors Validation Report. The rule “(NC) Retired UID - Replacement List” will display all students affected, their previous UID and their new UID.
Charter School Corner
Important Notes for Charter Schools Using Third-Party Lottery Vendors
As charter schools prepare for the upcoming school year and utilize third-party vendors for their lottery and registration processes, please keep the following in mind:
- If your vendor collects student registration data, do not import household or census data directly into Infinite Campus. This can lead to data integrity issues. Importing data into Infinite Campus should only be done with direct assistance from Infinite Campus support or an Infinite Campus channel partner.
- Due to North Carolina’s Student UID system, students cannot be imported into Infinite Campus using external files.
- Instead, each student who has accepted a seat must be enrolled using the Student Locator Wizard within Infinite Campus to ensure proper identity matching and compliance.
Please feel free to reach out to your NCSIS Professional Learning Consultant with any questions.
Bi-Monthly Charter School SIS Support Office Hours
Charter School Virtual Office Hours
- Held the 2nd and 4th Thursday of each month at 9am, please register in Eventbrite
📢 Attention Charter School Principals & Administrators!
Join us for an informative session hosted by NCDPI focused on Infinite Campus Early Warning and the Insights Dashboard—powerful tools to support student success and data-driven decision-making.
🗓 Date: Tuesday, December 3
🕛 Time: 12:00 PM – 3:00 PM
📍 Location: Alamance Community School -195 Kronbergs Ct, Haw River, NC 27258
This session is designed specifically for charter school leaders looking to deepen their understanding of these tools and how they can be leveraged to support students more effectively.
Don't miss this opportunity to connect, learn, and lead with data!
Register here for this event
Charter schools now have a dedicated SIS professional contact!
Jennifer Fogleman is your dedicated NCSIS Professional Learning Consultant for Charter Schools. Jennifer brings a wealth of experience in the Student Information System (SIS) and is committed to providing you with the same high level of service you've come to expect from our team.
To reach Jennifer: jennifer.fogleman@dpi.nc.gov
The NCSIS Professional Learning Consultant team is here to support you. Please don't hesitate to contact Jennifer if you have any questions or concerns.
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Premium Product Training - Updated to include Phase I districts!
Phase I AND Phase II PSUs:
Good news! Premium Product training is available for both Phase I and Phase II PSUs. Please request training for all Premium Products ASAP if you have not already. All training must be complete by June 30, 2026. It is recommended to request training even if you are not implementing the product at this time; the recordings can be downloaded for later reference. If you have already received training, please be sure to download any training videos.
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CTE Updates
Important:
At this time, schools should not complete any steps related to concentrator calculation or run CTE reports.
Please do not:
- Assign CTE Academic Programs (last year’s programs remain and have not been updated for 25–26)
- Update Student Status
- Run or use the NC CTE Extract Report
Further guidance will be shared once the updates are in place. Until then, no action should be taken on concentrator status in Infinite Campus.
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NCSIS Resources
PSUs have access to the Campus Community, where they can acquire product knowledge, glean tips and tricks, and engage in networking opportunities with other districts. The Campus Community offers convenient single sign-on access from the Campus system to a wealth of resources, including the knowledge base, forum discussions, learning tools, support site, upcoming events, and more.
Campus Community—contains the information you need to learn how to use Infinite Campus through product documentation, videos & simulations, study guides, forums, and much more. Whether you are a teacher, data manager, or Infinite Campus user, you will find the learning resources in a clearly defined pathway for a seamless transition from PowerSchool.
Campus Passport—is on-demand, self-paced courses that can be assigned to new and existing staff. Accessed through the Campus Community, you will find Instructor-Led Training, specific E-Learning courses, or select a learning plan based on your district role.
KnowledgeOwl—KnowledgeOwl will include articles (QRDs) that are created and updated by the SIS Professional Learning team.
NCSIS Knowledge Base | NC Department of Public Instruction
GitHub Vendor Integrations Repository: 3rd party extract formats can be found below.
GitHub Vendor Integrations Repository
Ad Hoc Filter Sharing Community: Shared Google folder for Ad Hoc filters PSUs have created. Ad Hoc Community
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Naming Convention: Ad Hoc Name - PSU Name
- You’re welcome to include your email address within the document (optional).
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Permissions: You have editing access—please proceed with caution!
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PII: Do not upload any PII to the shared folder
NCSIS Crosswalk Document—will contain Infinite Campus and PowerSchool terms with their meanings to assist users with learning the new NCSIS terminology. This is a working document and will be updated regularly. NCSIS Crosswalk Document
IC Role Specific Resources—can be viewed by clicking on http://ncsis.gov, go to the Phase I PSU’s tab and scroll to the IC Role Specific Resources section. It Includes information for specific staff roles, as well as a guide for parents & students.
Webinar Recording Links and FAQs—can be found at http://ncsis.gov under the Professional Learning tab. Please check for recently added webinars.
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Requesting Technical Support Points of Contact*
Please review the information below on how to submit support tickets:
Contact Infinite Campus for assistance with:
NCSIS Application/Support Issues
Submit a case: support.infinitecampus.com
Contact DPI for assistance with:
- NCDPI Business Questions
- Duplicate Students
- Amplify/Missing Students
- PMR Deletes in Infinite Campus
Submit a request: go.ncdpi.gov/help
For additional technical support contacts, please refer to the document below: Requesting Help
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