Transfer of Student Records*

Please note: Releasing a student’s electronic record in Infinite Campus does not fulfill the obligation to send the student’s physical cumulative record when requested.  You must send the student’s physical record in addition to releasing the record in Infinite Campus.

According to the State Archives’ K–12 Records Retention and Disposition Schedule:

“For students who transfer to another school, transfer the student’s cumulative record to the school receiving the transfer. Destroy the original school’s cumulative record for that student upon confirmation of the record’s receipt.”

Additionally, per the North Carolina Records Retention and Disposition Schedule, SIS data alone does not constitute a sufficient permanent record. Public School Units (PSUs) are required to maintain analog cumulative records to ensure proper and permanent preservation.

Reminder from the SASA (School Attendance and Student Accounting Manual) and G.S. 115C-403:

"When any child transfers from one school system to another school system, the receiving school shall, within 30 days of the child's enrollment, obtain the child's record from the school from which the child is transferring.[…]Upon receipt of a request, the principal or the principal's designee of the school from which the child is transferring shall not withhold the record or verification for any reason, except as is authorized under the Family Educational Rights and Privacy Act."

Thank you for your cooperation in this matter.

Knowledge Owl*

NCSIS Knowledge Base | NC Department of Public Instruction

New Articles-

• Dropout Reporting | NC Department of Public Instruction
• State Report Deletion Requests | NC Department of Public Instruction

Revised Articles

• Graduation Program Assignment | NC Department of Public Instruction
• Professional Learning | NC Department of Public Instruction (previous webinar recordings located here)
• State Reporting | NC Department of Public Instruction (Dropout Webinar Recording added)

Happening Soon! Digital Leaders Exchange - November!*

𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗻𝗼𝘄 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲!

Join us for a full day of collaboration and learning focused on 𝗖𝘂𝗿𝗿𝗶𝗰𝘂𝗹𝘂𝗺, 𝗜𝗻𝘀𝘁𝗿𝘂𝗰𝘁𝗶𝗼𝗻 & 𝗔𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁 — designed to empower digital leaders across North Carolina.

• When: 9:00 AM – 4:00 PM
• Catered lunch included
• Multiple locations across NC – find one near you!

Choose your focus track:

• SIS Coordinators
• District & School Leaders – HR, Technology, Media Coordinators, Directors & more

Registration is free!

Sign up today: go.ncdpi.gov/November2025DLE

Learn more on the DTL Hub: go.ncdpi.gov/DTLHub

Join Us for the NCED CONNECT Symposium 2026!*

February 9–11, 2026 Koury Convention Center, Greensboro, NC

The NCED Connect Symposium brings together North Carolina’s digital teaching and learning leaders, technology directors, central office leadership, instructional coaches, NCSIS data managers and leads, as well as district innovators for three days of powerful collaboration and forward-thinking sessions.

This statewide event is designed to connect people, platforms, and possibilities across North Carolina’s education ecosystem. 

Attendees will explore the latest updates on NCED Connect (NCEES, Schoolnet, LMS), NCSIS (Infinite Campus), School Connectivity, E-Rate, Cybersecurity, and Digital Teaching & Learning initiatives—all while engaging with hands-on sessions led by DPI teams, regional experts, and district practitioners.

Through keynote presentations, breakout sessions, and networking opportunities, participants will:

• Discover integrated solutions that power digital learning environments
• Learn about emerging technologies and AI integration in classrooms
• Collaborate on best practices for connectivity, cybersecurity, and innovation
• Strengthen their connections with colleagues and partners across the state
• Be apart of our first student AI Solve-A-Thon
• Annual School Library Media Directors Meeting
• Cybersecurity Table Top Exercises Event
• and more!

Join us as we build bridges between data, instruction, and innovation—because when North Carolina educators connect, students thrive!

Ticket Categories & Pricing **New!**

Early Bird Registration (Oct. 17–Nov 7) Lunch and Breakfast included

• Individual Registration: $250 – Save before the early bird deadline!
• Team Builder 5-Pack: Buy 4, get 1 free ($250 each) – perfect for small teams.
• Buy 8, Get 2 Free + 1 Hotel Room: Register 8, get 2 free registrations plus one complimentary hotel room for three nights – ideal for larger district teams.

General Registration (Nov. 8–26)

• Individual: $350
• Group: $350 each (invoiced together)

Late Registration (Nov. 27–Feb. 6): $450 each

Presenter Registration: Please see separate email. 

**Invoices are automatically emailed upon registration and should be paid within two weeks.

Hotel Information

The event will be held at the Koury Convention Center in Greensboro. Discounted room rates and booking links will be shared upon registration. Teams purchasing the Buy 8, Get 2 Free + 1 Hotel Room package will receive details for their complimentary stay via email for the first attendee registered. Hotel information and registration is located HERE. 

Learn More & Register

Registration starts this Friday, October 17th at 8:00 am.  Full details Here.

We can’t wait to connect with you in Greensboro, where innovation meets collaboration!

Upcoming Training Information*

Upcoming Training Sessions & Webinars:

NCSIS Conference, October 20-22, Raleigh Downtown Marriott

Additional Training Opportunities

Be sure to review the DTL Signature Events Calendar and Eventbrite for upcoming in-person and virtual regional meetings, webinars, and training sessions. These opportunities are designed to keep staff connected, informed, and supported throughout the school year.

DTL Signature Events Calendar

Eventbrite-NCSIS

*In the DTL Signature Events Calendar, use the arrows at the bottom of the screen to scroll to monthly event calendars, including upcoming NCSIS webinars!

Charter School Virtual Office Hours are offered twice a month to provide ongoing support and answer your questions.

📅 When: 2nd & 4th Thursday of each month (Date change started in August)

⏰ Time: 9:00 AM – 10:00 AM

🔗 Join us for Bi-Monthly Charter School Support Virtual Office Hours!

NCSIS Teacher Training Information:

Please use the link below to access teacher training resources for NCSIS. Additional details can also be found at ncsis.gov.

Infinite Campus Training Resources

If you have any questions, please contact Erin Wolfhope at erin.wolfhope@dpi.nc.gov with questions!

Temporary Procedure for Graduation Requirement Override

Infinite Campus is currently developing official functionality to support graduation requirement overrides. Until that process is fully implemented, PSUs should follow the interim guidance outlined below to ensure all override actions are consistently and accurately documented in student records.

Interim Override Instructions (Applicable to Any Course)

For any course requiring a graduation requirement override:

1. Go to the Transcript tool and locate the applicable course in the student’s grade record.
2. Enter a comment that includes the following:

• The word "override"
• The course number being overridden (e.g., “override – Course #XXXX”)

Important Note About Comment Formatting

It is very important that staff enter the comment exactly as described above—including the word “override” followed by the course number—so that we can accurately identify these records later.

If your PSU has already entered override comments in a different format, please review and update those records to align with the required structure outlined above. This will ensure consistency and allow those entries to be correctly identified during the automated update process.

When the new override process is officially implemented in Infinite Campus, NCDPI will run a script to automatically update override entries that use this formatting. Using the correct format now is critical to ensure that the process runs smoothly and reliably.

Action Required

Please share this guidance with all staff responsible for transcript management and ensure it is applied consistently for any graduation requirement override.

Also, take time to review and update any previously entered overrides to match the formatting guidance above.

If you have any questions, please reach out to your assigned SIS PL Consultant.

Teacher Tips

New Bulletin Category: Teacher Toolbox

Campus Learning Updates: Check this space for ongoing updates about Campus Learning feature updates and improvements.  Check it out here: Campus Learning Updates

Spotlight This Week: Resources for Posting Grades

Charter School Corner

Upcoming Charter School SIS Trainings

Bi-Monthly Charter School SIS Support Office Hours 

• 2nd and 4th THURSDAY of each month from 9am to 10am
• Register in Eventbrite

Charter Connect In-Person Meeting

• If you were not able to join us in person this month, please click on this link for the notes from all of our meetings in 2025

Charter schools now have a dedicated SIS professional contact!

Jennifer Fogleman is your dedicated NCSIS Professional Learning Consultant for Charter Schools. Jennifer brings a wealth of experience in the Student Information System (SIS) and is committed to providing you with the same high level of service you've come to expect from our team.

To reach Jennifer: jennifer.fogleman@dpi.nc.gov

The NCSIS Professional Learning Consultant team is here to support you. Please don't hesitate to contact Jennifer if you have any questions or concerns.

Phase II Implementation Dashboard

Reminder for Phase II SIS Coordinators Only:

• Please update your progress on tasks weekly in the Go-Live Checklist.
• If you select “Need Support” for any task, also notify your assigned SIS PL consultant.
• Once support has been provided, remember to update the task status.
• Regularly reviewing and updating your PSU’s checklist is strongly encouraged to stay on track for Go-Live.

You can also view a summary of dashboard features and access steps here:                                        NCSIS Implementation Dashboard Overview Slides

CTE Updates

Important:

At this time, schools should not complete any steps related to concentrator calculation or run CTE reports.

Please do not:

• Assign CTE Academic Programs (last year’s programs remain and have not been updated for 25–26)
• Update Student Status
• Run or use the NC CTE Extract Report

Further guidance will be shared once the updates are in place. Until then, no action should be taken on concentrator status in Infinite Campus.

SIS EOY Timeline SY 24-25

The Phase II timeline includes the status of key tasks and identifies items that will be added by NCDPI after End-of-Year (EOY) processing is complete. While these tasks apply to Phase II PSUs, Phase I PSUs may also view this information for awareness.

• Phase II Timeline

NCSIS Resources

PSUs have access to the Campus Community, where they can acquire product knowledge, glean tips and tricks, and engage in networking opportunities with other districts. The Campus Community offers convenient single sign-on access from the Campus system to a wealth of resources, including the knowledge base, forum discussions, learning tools, support site, upcoming events, and more.

Campus Community- contains the information you need to learn how to use Infinite Campus through product documentation, videos & simulations, study guides, forums, and much more. Whether you are a teacher, data manager, or Infinite Campus user, you will find the learning resources in a clearly defined pathway for a seamless transition from PowerSchool. 

Campus Passport- is on-demand, self-paced courses that can be assigned to new and existing staff. Accessed through the Campus Community, you will find Instructor-Led Training, specific E-Learning courses, or select a learning plan based on your district role. 

KnowledgeOwl: KnowledgeOwl will include articles (QRDs) that are created and updated by the SIS Professional Learning team.

NCSIS Knowledge Base | NC Department of Public Instruction

GitHub Vendor Integrations Repository: 3rd party extract formats can be found below.

GitHub Vendor Integrations Repository

Ad Hoc Filter Sharing Community: Shared google folder for Ad Hoc filters PSUs have created.Ad Hoc Community

• Naming Convention: Ad Hoc Name - PSU Name
• You’re welcome to include your email address within the document (optional).
• Permissions: You have editing access—please proceed with caution!
• PII: Do not upload any PII to the shared folder

NCSIS Crosswalk Document- will contain Infinite Campus and PowerSchool terms with their meanings to assist users with learning the new NCSIS terminology.  This is a working document and will be updated regularly. NCSIS Crosswalk Document

IC Role Specific Resources-  can be viewed by clicking on http://ncsis.gov, go to the Phase I PSU’s tab and scroll to the IC Role Specific Resources section.  It Includes information for specific staff roles, as well as a guide for parents & students. 

Webinar Recording Links and FAQs- can be found at http://ncsis.gov under the Professional Learning tab. Please check for recently added webinars.