WHAT'S NEW!
- Teacher Roles in Section Staff History*
- Temporary Procedure for Graduation Requirement Override*
- Reminder - NCSIS Conference*
- Coming Soon! Digital Leaders Exchange November!*
- 2024-2025 Dropout Reporting Procedures*
- NCED CONNECT 2026 Symposium - Call for Proposals*
- Upcoming Training Information*
REMINDERS:
- AMC (Advanced Math Course) Report
- NCSIS Preparation for ECATS Child Count - Due December 1, 2025
- Teacher Tips
- Charter School Corner
- Knowledge Owl
- Phase II Implementation Dashboard
- CTE Updates
- SIS EOY Timeline SY 24-25
- NCSIS Resources
- Requesting Technical Support Points of Contact
- Want to Stay in the Loop?
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*indicates new or updated information
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WHAT'S NEW!
Teacher Roles in Section Staff History*
New roles have been added to the teacher Role dropdown in the Staff History Detail window of the Section Staff History tool for scheduling and state/federal reporting purposes.
Only the newly added Teacher of Record (TOR) and the Secondary Lead Teacher (SLT) roles will be used in the lead teacher calculations of the Legislative Class Size (LCS) Report for the 25-26 school year.
If a role is not assigned to teachers in a section, the Primary Teacher without a role automatically defaults as the Primary or Lead Teacher on the section. A role is not required for Section Staff History unless an additional teacher also needs to be considered a lead teacher for LCS purposes.
If no primary teacher exists, then staff added as a Teacher or as Section Staff will be considered as the lead teacher only if they have a role of Teacher of Record(TOR) or Secondary Lead Teacher(SLT).
Multiple lead teachers can be represented in the LCS by having a primary teacher and staff attached to the teacher or section staff area. The staff attached to the teacher or section staff area must have the role of Teacher of Record (TOR) or Secondary Lead Teacher (SLT) in order to be considered as a lead teacher.
Temporary Procedure for Graduation Requirement Override*
Infinite Campus is currently developing official functionality to support graduation requirement overrides. Until that process is fully implemented, PSUs should follow the interim guidance outlined below to ensure all override actions are consistently and accurately documented in student records.
Interim Override Instructions (Applicable to Any Course)
For any course requiring a graduation requirement override:
- Go to the Transcript tool and locate the applicable course in the student’s grade record.
- Enter a comment that includes the following:
- The word "override"
- The course number being overridden (e.g., “override – Course #XXXX”)
It is strongly recommended to include a brief explanation or justification. Example: “Override for Health/PE #60492X0. Verified HEA 110 curriculum meets NC graduation requirements.”
Important Note About Comment Formatting
It is very important that staff enter the comment exactly as described above—including the word “override” followed by the course number—so that we can accurately identify these records later.
If your PSU has already entered override comments in a different format, please review and update those records to align with the required structure outlined above. This will ensure consistency and allow those entries to be correctly identified during the automated update process.
When the new override process is officially implemented in Infinite Campus, NCDPI will run a script to automatically update override entries that use this formatting. Using the correct format now is critical to ensure that the process runs smoothly and reliably.
Action Required
Please share this guidance with all staff responsible for transcript management and ensure it is applied consistently for any graduation requirement override.
Also, take time to review and update any previously entered overrides to match the formatting guidance above.
If you have any questions, please reach out to your assigned SIS PL Consultant.
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 Reminder - NCSIS Conference*
NCSIS Conference October 20th - 22nd - RALEIGH
Dear SIS Conference Attendee,
We’re excited to welcome you to the 2025 NCSIS Conference! 🎉
Our schedule is officially live and ready for you to start planning your day! You should have received an email from Sched with the subject line:
“Build your schedule for SIS 2025 Conference.”
Using the same email you used to register through Eventbrite, log into Sched and select the sessions you’d like to attend.
You can also view the full conference schedule anytime at:
👉
Beginning Monday at 8:00 AM, you’ll be able to register for individual sessions directly in Sched. Please make sure you’re logged in with your Eventbrite registration email so your account syncs correctly.
We’re thrilled to share that the conference has reached full capacity—thank you for helping make this our biggest year yet!
If you haven’t secured your hotel room, please do so as soon as possible using our special group rate link:
🏨
We can’t wait to see you in Raleigh and look forward to an incredible week of learning, collaboration, and innovation!
Warm regards,
The NCSIS Conference Planning Team
North Carolina Department of Public Instruction
Digital Teaching & Learning | School Connectivity
Coming Soon! Digital Leaders Exchange - November!*
𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗻𝗼𝘄 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲!
Join us for a full day of collaboration and learning focused on 𝗖𝘂𝗿𝗿𝗶𝗰𝘂𝗹𝘂𝗺, 𝗜𝗻𝘀𝘁𝗿𝘂𝗰𝘁𝗶𝗼𝗻 & 𝗔𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁 — designed to empower digital leaders across North Carolina.
- When: 9:00 AM – 4:00 PM
- Catered lunch included
- Multiple locations across NC – find one near you!
Choose your focus track:
- SIS Coordinators
- District & School Leaders – HR, Technology, Media Coordinators, Directors & more
Registration is free!
Sign up today: go.ncdpi.gov/November2025DLE
Learn more on the DTL Hub: go.ncdpi.gov/DTLHub
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2024-2025 Dropout Reporting Procedures*
New! Dropout Reporting Procedures Webinar on October 14, 2025, at 11 AM.
Register here: NCSIS Dropout Webinar Tickets, Tue, Oct 14, 2025 at 11:00 AM | Eventbrite
2024-2025 Dropout Reporting Procedures
Schools and PSU should use the Dropout Program tool in the NCSIS to report all 2024-2025 dropouts to NCDPI by COB November 4th, 2025. NCDPI will pull the active dropout program records after 7:00 pm on November 4th, that will be used for Federal and State Reporting.
Dropout Reporting Resources and Documentation
Dropout Data Manual
The North Carolina Data Reporting and Procedure Manual: Dropout Data can be found here under the Documents section of the webpage.
State Student Locator
The State Student Locators is a collection of tools that can be used to determine a student's most recent enrollment in any PSU in the state or to find if a student has overlapping or duplicate enrollments in one or more PSUs. Information on how to access and use the State Student Locator can be found here.
NCSIS Dropout Reporting and Verification Report
The Dropout Reporting and Verification report produces a set of sub-reports that can be used to track dropouts during the school year and can be used to research and report verified dropouts for state and reporting in the current (next school year). The report is available in the NCSIS Reporting Module → Data Validation Report → (NC) Dropout Reporting and Verification Group.
This report looks at student enrollment and dropout records based on the school year selected in the context menu and will look forward to the next school year when checking for potential dropouts and later enrollments. The report should be run under the reporting year calendar. Therefore, after June 30th of the reporting year, the calendar in the NCSIS context menu will need to be changed to the reporting year.
PSU Dropout Data Coordinator Contact Information
Dropout Data Coordinator Contact Information is now being collected in EDDIE!
Each PSU can designate up to two Dropout Data Contacts. Please work with your PSU’s EDDIE coordinator to have the contact information entered. Email EDDIE@dpi.nc.gov for questions if you are unsure of the EDDIE coordinator for your PSU.
NCED CONNECT 2026 Symposium*
Call for Proposals!
We are excited to announce that the Call for Proposals is now open for the NCED Connect Symposium, taking place February 9–11, 2026, at the Koury Convention Center in Greensboro, NC.
This year, we are planning an even larger symposium this year and expanding our offerings around:
- AI in Education
- NCSIS (Phase I and II) for all (Data Managers, SIS Coordinators, Teachers, Coaches, Admin, Central Office Staff, Support Staff)
- EdTech Innovation
- Instructional Strategies
- NCED Connect Services (NCEES, Instructional Improvement System (Schoolnet), Canvas, & OER)
- Leadership tracks for CTOs, principals, coaches, and central office staff
We invite you to share your expertise by submitting a session proposal. Please complete the Call for Proposals by October 15 2025, using the link below:
Submit Your Proposal Here - You are needed!
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Upcoming Training Information*
Upcoming Training Sessions & Webinars:
- Early Warning In Infinite Campus, Monday, October 13th, 9 am
- Introduction to Insight Dashboards in Infinite Campus, Monday, October 13th, 12 pm
- Building Dashboards in Infinite Campus Using Insights (Intermediate), Monday, October 13th, 3 pm
- Dropout Reporting Procedures, Tuesday, October 14th, 11 am
- Documenting Interventions in Infinite Campus, Wednesday, October 15th, 10 am
- Building Dashboards for Assessment Data, Wednesday, October 15th,1 pm
- Creating Custom Screens, Wednesday, October 15th, 3 pm
Additional Training Opportunities
Be sure to review the DTL Signature Events Calendar and Eventbrite for upcoming in-person and virtual regional meetings, webinars, and training sessions. These opportunities are designed to keep staff connected, informed, and supported throughout the school year.
DTL Signature Events Calendar
Eventbrite-NCSIS
*In the DTL Signature Events Calendar, use the arrows at the bottom of the screen to scroll to monthly event calendars, including upcoming NCSIS webinars!
Charter School Virtual Office Hours are offered twice a month to provide ongoing support and answer your questions.
📅 When: 2nd & 4th Thursday of each month (Date change started in August)
⏰ Time: 9:00 AM – 10:00 AM
🔗 Join us for Bi-Monthly Charter School Support Virtual Office Hours!
NCSIS Teacher Training Information:
Please use the link below to access teacher training resources for NCSIS. Additional details can also be found at ncsis.gov.
Infinite Campus Training Resources
If you have any questions, please contact Erin Wolfhope at erin.wolfhope@dpi.nc.gov with questions!
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REMINDERS:
AMC (Advanced Math Course) Report
The report window for the Advanced Math Course (AMC) report opened on Wednesday, October 1 and will remain open through October 15, 2025. During this year’s data collection process, LEAs will be required to run and review the report to prepare for the NCDPI data pull, which will happen once the report window closes. Again, this year, LEAs will have the opportunity to complete a brief survey to correct the data for any students who appear incorrectly on the AMC report. There will be a survey entry for each student who needs data correction.
To support district personnel with running and reviewing the report, as well as correcting any data, the following resources will be available:
As a reminder, LEAs are expected to run and review the report for all schools offering grades 6 and higher. The AMC report is optional for Charter schools.
The AMC Report within Infinite Campus shows enrollment counts and demographic information for both students who are currently placed in an advanced mathematics course and students not placed in an advanced mathematics course, for all students who achieved at the highest level on an End of Grade (EOG) or End of Course (EOC) mathematics assessment during the 2024-25 school year. In reviewing the data – ensure that all students who are eligible (all those scoring at the highest level on an end of grade or end of course mathematics assessment) are listed on the student level detail report. Then verify that the student’s course placement information is accurate. For each student appearing in the table, the previous year assessment and score are listed, along with ‘placed’ or ‘not placed’ – as determined by the student’s current mathematics course enrollment. Please contact Stephanie Cyrus at stephanie.cyrus@dpi.nc.gov with the Office of Advanced Learning and Gifted Education with questions.
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NCSIS Preparation for ECATS Child Count -
Due December 1, 2025
The Child Count report is submitted in ECATS, but the demographic and enrollment data comes from NCSIS. Complete these checks now to ensure accurate reporting:
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Find and Report Duplicate Students
- Run the Validation Report (NC) UID Errors and review errors for current students.
- Duplicate records where UID conflicts are not present can be resolved at the PSU level. See the NCSIS QRD: Combining Persons at the PSU Level for more information.
- Report duplicates with UID conflicts in ServiceNow at go.ncdpi.gov/help.
- For EC students, include “EC Student” in the Summary field.
- Add any related ZenDesk ticket numbers in the Description.
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Find and Fix Overlapping Enrollments
- For withdrawn students: Ensure correct End Date and End Status.
- For current students: Verify Start Dates. If correct, contact the overlapping school to update their record.
For more ECATS Data Sync troubleshooting tips, visit: ECATS: PowerSchool to IC Crosswalk – Google Sheets
Teacher Tips
New Bulletin Category: Teacher Toolbox
Campus Learning Updates: Check this space for ongoing updates about Campus Learning feature updates and improvements. Check it out here: Campus Learning Updates
Spotlight This Week: Resources for Posting Grades
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Charter School Corner
Upcoming Charter School SIS Trainings
Bi-Monthly Charter School SIS Support Office Hours
Charter Connect In-Person Meeting
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If you were not able to join us in person this month, please click on this link for the notes from all of our meetings in 2025
Charter schools now have a dedicated SIS professional contact!
Jennifer Fogleman is your dedicated NCSIS Professional Learning Consultant for Charter Schools. Jennifer brings a wealth of experience in the Student Information System (SIS) and is committed to providing you with the same high level of service you've come to expect from our team.
To reach Jennifer: jennifer.fogleman@dpi.nc.gov
The NCSIS Professional Learning Consultant team is here to support you. Please don't hesitate to contact Jennifer if you have any questions or concerns.
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Phase II Implementation Dashboard
Reminder for Phase II SIS Coordinators Only:
- Please update your progress on tasks weekly in the Go-Live Checklist.
- If you select “Need Support” for any task, also notify your assigned SIS PL consultant.
- Once support has been provided, remember to update the task status.
- Regularly reviewing and updating your PSU’s checklist is strongly encouraged to stay on track for Go-Live.
You can also view a summary of dashboard features and access steps here: NCSIS Implementation Dashboard Overview Slides
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CTE Updates
Important:
At this time, schools should not complete any steps related to concentrator calculation or run CTE reports.
Please do not:
- Assign CTE Academic Programs (last year’s programs remain and have not been updated for 25–26)
- Update Student Status
- Run or use the NC CTE Extract Report
Further guidance will be shared once the updates are in place. Until then, no action should be taken on concentrator status in Infinite Campus.
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SIS EOY Timeline SY 24-25
The Phase II timeline includes the status of key tasks and identifies items that will be added by NCDPI after End-of-Year (EOY) processing is complete. While these tasks apply to Phase II PSUs, Phase I PSUs may also view this information for awareness.
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NCSIS Resources
PSUs have access to the Campus Community, where they can acquire product knowledge, glean tips and tricks, and engage in networking opportunities with other districts. The Campus Community offers convenient single sign-on access from the Campus system to a wealth of resources, including the knowledge base, forum discussions, learning tools, support site, upcoming events, and more.
Campus Community- contains the information you need to learn how to use Infinite Campus through product documentation, videos & simulations, study guides, forums, and much more. Whether you are a teacher, data manager, or Infinite Campus user, you will find the learning resources in a clearly defined pathway for a seamless transition from PowerSchool.
Campus Passport- is on-demand, self-paced courses that can be assigned to new and existing staff. Accessed through the Campus Community, you will find Instructor-Led Training, specific E-Learning courses, or select a learning plan based on your district role.
KnowledgeOwl: KnowledgeOwl will include articles (QRDs) that are created and updated by the SIS Professional Learning team.
NCSIS Knowledge Base | NC Department of Public Instruction
GitHub Vendor Integrations Repository: 3rd party extract formats can be found below.
GitHub Vendor Integrations Repository
Ad Hoc Filter Sharing Community: Shared google folder for Ad Hoc filters PSUs have created.Ad Hoc Community
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Naming Convention: Ad Hoc Name - PSU Name
- You’re welcome to include your email address within the document (optional).
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Permissions: You have editing access—please proceed with caution!
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PII: Do not upload any PII to the shared folder
NCSIS Crosswalk Document- will contain Infinite Campus and PowerSchool terms with their meanings to assist users with learning the new NCSIS terminology. This is a working document and will be updated regularly. NCSIS Crosswalk Document
IC Role Specific Resources- can be viewed by clicking on http://ncsis.gov, go to the Phase I PSU’s tab and scroll to the IC Role Specific Resources section. It Includes information for specific staff roles, as well as a guide for parents & students.
Webinar Recording Links and FAQs- can be found at http://ncsis.gov under the Professional Learning tab. Please check for recently added webinars.
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Requesting Technical Support Points of Contact
Please review the information below on how to submit support tickets:
Contact Infinite Campus for assistance with:
NCSIS Application/Support Issues
Submit a case: https://support.infinitecampus.com
Contact DPI for assistance with:
- NCDPI Business Questions
- Duplicate Students
- Amplify/Missing Students
- PMR Deletes in Infinite Campus
Submit a request: https://go.ncdpi.gov/help
For additional technical support contacts, please refer to the document below: Requesting Help
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