WHAT'S NEW!
- Digital Leaders Exchange - September*
- Local Accounts Update*
- NC College Connect
- Duplicate/Overlapping Enrollments - Reminder*
- NCSIS Conference*
- Upcoming Training Information*
- Teacher Tips*
- CCRG Pathway Repealed*
REMINDERS:
- E-Transcript Data Validation - Action Required
- LCS Report Update*
- SASA Manual Update*
- NCED CONNECT 2026 Symposium - Call for Proposals
- Charter School Corner
- Knowledge Owl
- Phase II Implementation Dashboard
- 25-26 Master Course Code List Update
- Clarification: Membership for Students with IEPs
- CTE Updates
- Reminder: Submitting Requests for State Report Deletions
- SIS EOY Timeline SY 24-25
- NCSIS Resources
- Requesting Technical Support Points of Contact
- Want to Stay in the Loop?
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*indicates new or updated information
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WHAT'S NEW!
 Digital Leaders Exchange - September*
Don't miss out, there's still time to register!
For September, our Digital Learning Exchanges will focus on aligning data privacy and cybersecurity policies and procedures with current best practices and federal and state laws, implementing a process for continuous improvement in data protection and risk management, and providing professional learning opportunities to communicate the importance of cybersecurity and data privacy to all stakeholders.
- Asheville, September 23, 2025 at Buncombe County Schools Central Office
- Greensboro, September 24, 2025 at UNCG School of Education
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Local Accounts Update*
Please note the following changes regarding local accounts:
- Hall Pass kiosks only will continue to use local accounts.
- All other local accounts will be disabled.
This update ensures consistent access and improved system security.
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NC College Connect*
NC College Connect: Scheduling Guidance
PSUs must verify transcript and scheduling accuracy by Friday, September 26, 2025 (COB) to ensure student eligibility. Key requirements include:
- 12th- & 13th-grade students with a weighted GPA ≥ 2.80
- A fourth-level math course passed or scheduled
- All graduation requirements scheduled (no placeholders)
- Correct course codes & grading setup for all course types
Please click on the link below for more information:
NC College Connect Scheduling Guidance
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Duplicate/Overlapping Enrollments - Reminder*
PSUs should regularly use the Duplicate/Overlapping Enrollments Tool in the NCDPI Student Locator to identify overlapping or duplicate student enrollments in the current year across the state.
Addressing these duplicate/overlapping enrollments helps ensure accurate records, smooth transitions for students, and prevents issues that may affect other connected systems.
Navigation: https://locator.ncsis.gov
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 NCSIS Conference*
NCSIS Conference October 20th - 22nd - RALEIGH
We are excited to invite you back to the NCSIS 2025 Conference, taking place October 20-22, 2025 at the Raleigh Downtown Marriott. This year’s event will bring together leaders, educators, and technology professionals from across North Carolina to collaborate, learn, and shape the future of student information systems in our state.
Registration Options:
- Early Bird Registration – $150 On Sale Now through September 17, 2025 at 11:59 PM
- General Registration – $200 Available September 18 – September 30, 2025
- Late Registration – $250 Available October 1, 2025, until capacity is reached
Space is limited! We anticipate strong participation, so we encourage you to register early to secure your spot.
- Location: Raleigh Downtown Marriott **New Location this Year!
- Dates: October 20 - 22, 2025
- Intended Audience: SIS Coordinators & Lead Data Managers
This conference will feature Infinite Campus trainers on site, SIS Experts from the field, breakout sessions & workshops, and networking opportunities designed to support you in making the most of NCSIS during this critical phase of statewide implementation.
Register Now by visiting the DTL Hub - www.dpi.nc.gov/dtl. Full hotel information is available in the hub.
We look forward to seeing you in Raleigh this October for an engaging and impactful conference.
Hotel Information:
- ➡️ Raleigh Marriott City Center — $229.00 USD per night
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Last Day to Book: Sunday, September 28, 2025
- Book your group rate here
Upcoming Training Information*
Upcoming Training Sessions & Webinars:
- NCSIS Honor Roll Statewide Webinar Tue, Sep 30, 2025, 3:00 PM
- Early Warning in Infinite Campus, Friday, October 3rd, 1 pm
- Building Dashboards for Assessment Data, Friday, October 3rd, 3 pm
- Early Warning In Infinite Campus, Monday, October 13th, 9 am
- Introduction to Insight Dashboards in Infinite Campus, Monday, October 13th, 12 pm
- Building Dashboards in Infinite Campus Using Insights (Intermediate), Monday, October 13th, 3 pm
- Documenting Interventions in Infinite Campus, Wednesday, October 15th, 10 am
- Building Dashboards for Assessment Data, Wednesday, October 15th,1 pm
- Creating Custom Screens, Wednesday, October 15th, 3 pm
Additional Training Opportunities
Be sure to review the DTL Signature Events Calendar and Eventbrite for upcoming in-person and virtual regional meetings, webinars, and training sessions. These opportunities are designed to keep staff connected, informed, and supported throughout the school year.
DTL Signature Events Calendar
Eventbrite-NCSIS
*In the DTL Signature Events Calendar, use the arrows at the bottom of the screen to scroll to monthly event calendars, including upcoming NCSIS webinars!
Charter School Virtual Office Hours are offered twice a month to provide ongoing support and answer your questions.
📅 When: 2nd & 4th Thursday of each month (Date change started in August)
⏰ Time: 9:00 AM – 10:00 AM
🔗 Join us for Bi-Monthly Charter School Support Virtual Office Hours!
NCSIS Teacher Training Information:
Please use the link below to access teacher training resources for NCSIS. Additional details can also be found at ncsis.gov.
Infinite Campus Training Resources
If you have any questions, please contact Erin Wolfhope at erin.wolfhope@dpi.nc.gov with questions!
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CCRG Pathway Repealed*
Due to the repeal of the CCRG Legislation, LEAs are no longer offering CCRG. As a result, the NROC/EdReady project platform is no longer available for student use. If you have any questions or need assistance, feel free to reach out.
For PSUs, this means that in NCSIS the CCRG Math Course Code, 20132X0, will be disabled and the flags for CCRG Math and Reading will be inactivated this Friday, September 19, 2025.
If you have students scheduled for CCRG- student schedules will need to be updated accordingly. Please ensure the following changes are made:
- Remove students from CCRG Math and schedule them for Math 4 or another appropriate math course.
- Keep students in English 4 but CCRG content will no longer be embedded in the course.
Guidance information can be found here.
Questions: NCDPI Contact: Dr. Erica Shoulders-Royster, Career and College Ready Specialist
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REMINDERS:
E-Transcript Data Validation - Action Required
PSUs are reminded to run the E-Transcript Data Validation Report regularly and correct any errors identified. Students listed on this report may experience transcript requests through CFI that do not process correctly. Running this report consistently helps ensure records stay accurate and transcripts are delivered smoothly.
Pathway: Reporting > Data Validation > Data Validation Report > (NC) E-Transcript
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LCS Report Update
DPI is aware that the Legislative Class Size (LCS) report is not currently displaying under NC State Reporting in Infinite Campus. This is due to a bug that will be fixed in the 2539 release.
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SASA Manual Update
The School Attendance and Student Accounting Manual has been updated. Please refer to the link and information below.
SASA Manual
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NCED CONNECT 2026 Symposium
Call for Proposals!
We are excited to announce that the Call for Proposals is now open for the NCED Connect Symposium, taking place February 9–11, 2026 at the Koury Convention Center in Greensboro, NC.
This year, we are planning an even larger symposium this year and expanding our offerings around:
- AI in Education
- NCSIS (Phase I and II) for all (Data Managers, SIS Coordinators, Teachers, Coaches, Admin, Central Office Staff, Support Staff)
- EdTech Innovation
- Instructional Strategies
- NCED Connect Services (NCEES, Instructional Improvement System (Schoolnet), Canvas, & OER)
- Leadership tracks for CTOs, principals, coaches, and central office staff
We invite you to share your expertise by submitting a session proposal. Please complete the Call for Proposals by September 30, 2025 using the link below:
Submit Your Proposal Here - You are needed!
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Charter School Corner
Upcoming Charter School SIS Trainings
Bi-Monthly Charter School SIS Support Office Hours
Charter Connect In-Person Meeting
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If you were not able to join us in person this month, please click on this link for the notes from all of our meetings in 2025
Charter schools now have a dedicated SIS professional contact!
Jennifer Fogleman is your dedicated NCSIS Professional Learning Consultant for Charter Schools. Jennifer brings a wealth of experience in the Student Information System (SIS) and is committed to providing you with the same high level of service you've come to expect from our team.
To reach Jennifer: jennifer.fogleman@dpi.nc.gov
The NCSIS Professional Learning Consultant team is here to support you, please don't hesitate to contact Jennifer if you have any questions or concerns.
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Phase II Implementation Dashboard
Reminder for Phase II SIS Coordinators Only:
- Please update your progress on tasks weekly in the Go-Live Checklist.
- If you select “Need Support” for any task, also notify your assigned SIS PL consultant.
- Once support has been provided, remember to update the task status.
- Regularly reviewing and updating your PSU’s checklist is strongly encouraged to stay on track for Go-Live.
You can also view a summary of dashboard features and access steps here: NCSIS Implementation Dashboard Overview Slides
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25-26 Master Course Code List Update
The following Course Updates are included in 25-26 Master Course Code List V9.
Course 20132X0 CCRG Math is now disabled (End Year 2025) on the Master Course Code List due to the CCRG pathway has been repealed and should not be used for scheduling.
- Guidance information here.
- CCRG Reading and Math flags will be inactivated in NCSIS.
Truncated Course Names in NCSIS-IC Corrected
- NCDPI corrected truncated course names (e.g., Honors, I/II) to meet IC’s 30-character limit.
- 80+ State Course Code Names are updated and published to PSUs.
- See 25-26 Master Course Code List V9 (Full Course Codes tab, updates in orange).Note: Local course Name fields were not updated in PSU instances. Districts should review course masters/sections for local name changes that might be needed.
- Example course IE725X0 - SREB AC App Auto Mtrl Join’g H, shows in production with a “?” instead of the apostrophe.
Arts Education State Course Code Name Updates
- Standardized abbreviations:
- Special → Specializ (Specialization)
- Grade → Gr
- Kindergarten → Kinder
- Changes affect State Course Code Name only (not local fields).
Other Updates
Master Course Code List Notes tab includes links to Arts Ed Course Code Crosswalk (Grad Requirement and Endorsement information) and Arts Ed Scheduling Quick Guide.
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Clarification: Membership for Students with IEPs
To be counted in membership, students must be enrolled for at least 50% of the instructional day. There is no special FTE for students with IEPs who attend fewer than half of the school’s instructional day.
- Students attending 50% or more of the instructional day are included in membership.
- Students attending less than 50% of the instructional day are reported as visiting students.
This guidance aligns with existing SASA policy and ensures consistent reporting across PSUs.
For questions, please refer to the SASA Manual link below or contact the Office of School Business Services.
SASA Manual
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CTE Updates
Important:
At this time, schools should not complete any steps related to concentrator calculation or run CTE reports.
Please do not:
- Assign CTE Academic Programs (last year’s programs remain and have not been updated for 25–26)
- Update Student Status
- Run or use the NC CTE Extract Report
Further guidance will be shared once the updates are in place. Until then, no action should be taken on concentrator status in Infinite Campus.
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Reminder: Submitting Requests for State Report Deletions
Reminder: Submitting Requests for State Report Deletions
If you're working with Infinite Campus Support on a ticket and they advise that DPI must delete a state report so it can be re-run, please remember that you must submit a ServiceNow ticket to DPI to request the deletion. DPI cannot process the request based on the IC ticket alone, as Finance approval is required for all deletions.
To ensure proper routing, please use the following steps when submitting your request:
When submitting a case to NCDPI for a State Report deletion:
- In ServiceNow, select "Report a Service Incident"
- Choose "NCSIS – Powered by Infinite Campus"
Be sure to include the following information:
- Name of the State Report
- The specific month or period to be deleted (if applicable)
- School name(s) and six-digit school number(s) (even if it's all schools)
- A brief reason for the deletion request
- The Infinite Campus Support case number
PMR Guidance:
If you are running PMR for the first time in Infinite Campus, please refer to the following resource for step-by-step instructions on resolving validation errors, generating, and submitting the report:
🔗 Principal’s Monthly Report (PMR) | NC DPI
Support Ticket Guidance: Contact Infinite Campus for: • NCSIS application/support issues • NCSIS state reporting issues Submit a case: https://support.infinitecampus.com
Contact DPI for: • NCDPI business questions • Duplicate students • Amplify/missing students • PMR or LCS deletes in Infinite Campus Submit a case: https://go.ncdpi.gov/help
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SIS EOY Timeline SY 24-25
The Phase II timeline includes the status of key tasks and identifies items that will be added by NCDPI after End-of-Year (EOY) processing is complete. While these tasks apply to Phase II PSUs, Phase I PSUs may also view this information for awareness.
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NCSIS Resources
PSUs have access to the Campus Community, where they can acquire product knowledge, glean tips and tricks, and engage in networking opportunities with other districts. The Campus Community offers convenient single sign-on access from the Campus system to a wealth of resources, including the knowledge base, forum discussions, learning tools, support site, upcoming events, and more.
Campus Community- contains the information you need to learn how to use Infinite Campus through product documentation, videos & simulations, study guides, forums, and much more. Whether you are a teacher, data manager, or Infinite Campus user, you will find the learning resources in a clearly defined pathway for a seamless transition from PowerSchool.
Campus Passport- is on-demand, self-paced courses that can be assigned to new and existing staff. Accessed through the Campus Community, you will find Instructor-Led Training, specific E-Learning courses, or select a learning plan based on your district role.
KnowledgeOwl: KnowledgeOwl will include articles (QRDs) that are created and updated by the SIS Professional Learning team.
NCSIS Knowledge Base | NC Department of Public Instruction
GitHub Vendor Integrations Repository: 3rd party extract formats can be found below.
GitHub Vendor Integrations Repository
Ad Hoc Filter Sharing Community: Shared google folder for Ad Hoc filters PSUs have created.Ad Hoc Community
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Naming Convention: Ad Hoc Name - PSU Name
- You’re welcome to include your email address within the document (optional).
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Permissions: You have editing access—please proceed with caution!
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PII: Do not upload any PII to the shared folder
NCSIS Crosswalk Document- will contain Infinite Campus and PowerSchool terms with their meanings to assist users with learning the new NCSIS terminology. This is a working document and will be updated regularly. NCSIS Crosswalk Document
IC Role Specific Resources- can be viewed by clicking on http://ncsis.gov, go to the Phase I PSU’s tab and scroll to the IC Role Specific Resources section. It Includes information for specific staff roles, as well as a guide for parents & students.
Webinar Recording Links and FAQs- can be found at http://ncsis.gov under the Professional Learning tab. Please check for recently added webinars.
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Requesting Technical Support Points of Contact
Please review the information below on how to submit support tickets:
Contact Infinite Campus for assistance with:
NCSIS Application/Support Issues
Submit a case: https://support.infinitecampus.com
Contact DPI for assistance with:
- NCDPI Business Questions
- Duplicate Students
- Amplify/Missing Students
- PMR Deletes in Infinite Campus
Submit a request: https://go.ncdpi.gov/help
For additional technical support contacts, please refer to the document below:Requesting Help
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