Topics in this issue:
- PowerSchool EOY Process Plan
- Final Transcript Procedures in PowerSchool
- EDDIE Year-End Memo
- SIS EOY Timeline SY 24-25*
- Phase II Timeline
- ECATS Phase II SIS Implementation Office Hours: Tips & Tricks*
- Events & Actions in Infinite Campus - Statewide Planning & PSU Input Needed*
- Guidance for ECS Students Returning for an Additional Year in Grade 12*
- 3rd Party Office Hours*
- New Grading Policy for Credit Recovery Courses*
- Parent Portal Self-Service Tool
- SIS Bulletin Updates
- Athletic Eligibility Data Reminder*
- Conversion: Student to Staff Merges - Due this Friday*
- Final Grading Reminder
- Data Restoration Notice
- PowerSchool State Reporting
- Credit Groups
- Phase II Implementation Dashboard
- Phase II Data Conversion Information
- Infinite Campus & MTSS Overview Sessions
- Knowledge Owl*
- Charter School Corner
- Upcoming Training Information*
- NCED Connect Opt-In (formerly Home Base) is now OPEN!
- NCBOLD 2025
- Requesting Technical Help Points of Contact
- 2024-2025 Home Base Maintenance Periods
*indicates new article this week
PowerSchool EOY Process Plan
2024–25 PowerSchool End-of-Year (EOY) Processing Notice
The 2024–25 PowerSchool End-of-Year (EOY) process is scheduled to begin on Thursday, June 26, 2025, at 5:00 p.m. At that time, the PowerSchool SIS maintenance page will be activated for all users, and PowerSchool will initiate pre-EOY tasks and system backups.
The EOY process will be run jointly by NCDPI and PowerSchool for all Phase II PSUs. Please note: PowerSchool will not return to service for any PSUs after June 26, 2025.
As part of the EOY process, NCDPI receives and retains a full backup of all PSU PowerSchool data.
Important: EOY Reminders
- EOY Contacts do not need to be updated this year.
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Start Running EPV (EOY Pre Validation) Reports now and do not approve until after Jun 23, 2025. All reports approved prior to June 23 will be unapproved and reran across the state the weekend of June 20th.
- Students should only be pre-registered if they are new to NC Public Schools and do not have a UID number - please verify in the Student UID system.
- Review the PS User Guide: End-of-Year Processing - Updated May 8, 2025 for 24-25!
- New Schools and grade levels must be added to EDDIE by July 7, 2025 to ensure they are updated properly in NCSIS when the EDDIE integration is enabled.
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Enrollment blackout period 6/27 - 7/7. No Enrollments or records transfers during this time while statewide data is being synced.
- Review the Phase II EOY Timeline and the Live checklist/Tracking Sheet for your PSU.
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Final Transcript Procedures in PowerSchool
Final Transcript Procedures in PowerSchool for High School Principals, SIS Coordinators, Data Managers, and School Counselors
NCDPI and CFNC Electronic High School Transcript System Protocols and Processing Start Date for PowerSchool EOY 2025
To allow ample time for schools to store final marks and ensure that the “Diploma Issued Date” fields are populated correctly, NCDPI has requested that CFNC begin the electronic high school transcript system on Thursday, June 19, 2025. This will be the start date to release queued final transcripts. The CFNC system automatically creates these queued requests for seniors who sent a non-final transcript earlier in the year. The CFNC transcript system will remain available for regular functions such as new transcript requests.
This schedule means it is critical that all final marks are stored before June 19, 2025, and all graduates have their “Diploma Issued Date” field populated on the student academics screen within PowerSchool.
Based on the standard system protocol, CFNC will automatically release queued final transcripts after June 19. As a reminder, the standard system protocol is for the automatic release of queued final transcripts ten days after your school's end date in the PowerSchool calendar when two conditions are met:
- The PowerSchool “Diploma Issued Date” field is populated (not blank).
- The PowerSchool “Diploma Issued Date” Is after your school end date in the PowerSchool calendar.
If either of the two conditions mentioned above are not met when the CFNC system attempts to release the final transcript, the e-transcript requests will enter a nine-day processing loop. During this period, the system will make three additional attempts every three days until the conditions are met. If the conditions are met by the end of the nine-day processing loop, the final e-transcript will still be processed and released to colleges through CFNC. However, if the conditions are not met by the end of the nine-day processing loop, the final e-transcript request(s) will fail, and the student will be automatically notified by email. This underscores the importance of meeting the protocol requirements on time.
Incomplete final e-transcripts occur when final marks are not stored within ten days, and students have their “Diploma Issued Date” populated within PowerSchool. Schools must store grades within the specified period to prevent this to ensure proper processing. This reiteration emphasizes the necessity and responsibility of adhering to the protocol.
Again, e-transcript services will continue as normal through CFNC. Still, to allow schools time to store final marks and ensure that the “Diploma Issued Date” fields are populated correctly, the CFNC electronic high school transcript system will wait until Thursday, June 19, 2025, to start releasing queued final transcripts.
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EDDIE Year-End Memo
The EDDIE Year-End Memo is now available. Please review the memo for important guidance and deadlines related to year-end updates in EDDIE.
EDDIE Year End Memo
SIS EOY Timeline SY 24-25*
Phase I
There will be no downtime for Phase I PSUs transitioning from the current year to the future year in Infinite Campus (IC). However, NCDPI will transition all Phase I PSUs from the 24-25 school year to the 25-26 year in Infinite Campus on 6/30/2025. This should not be done before June 30th.
Check out the recordings and presentations from our End of Year Webinars!
End of Year | NC Department of Public Instruction
Phase II
Phase II PSUs must still do all pre-EOY processes in PowerSchool and have EOY validations cleared on or before June 26th, 2025. PowerSchool will be taken offline for EOY processing on June 26, 2025. PSUs will no longer have access to their PowerSchool instances after June 26, 2025.
Please select the link below for a detailed timeline from February 1 to July 15th:
Students currently enrolled in an NC Public School cannot be pre-registered or enrolled until July 7, 2025.
Enrollments in Infinite Campus FOR ALL PSUs will need to stop by COB on 6/26/2025 and cannot be performed while the sync from PSU sites to the State Edition site is completed. The sync is expected to be completed by 7/7/2025.
For both Phase I and Phase II PSUs, DO NOT ENROLL students or transfer records until state syncing is complete (ETA July 7) to ensure the student records transfer functions appropriately and duplicates are not created.
Completion of the sync will be communicated from NC DPI. At that time you will be able to resume enrolling students.
Your support and collaboration are greatly appreciated as we prepare for this unique EOY. If you have any questions or need assistance during the process, please don’t hesitate to contact your Professional Learning Team Consultant.
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Phase II Timeline
Thank you for all your hard work to ensure data quality. The trial site conversions have been going very well. As we approach July 1st, NCDPI wants to clarify the timeline of tasks that can be completed between your production site delivery in June and post-EOY.
The link below contains a chart that explains the dates of events that can be done from 6/1 to 7/12.
24-25 EOY Phase II Timeline
Enrollments in Infinite Campus will need to be suspended starting 6/27/2025, and cannot occur while the sync from PSU sites to the State Edition site is completed. This is expected to be completed by 7/7/2025.
For both Phase I and Phase II PSUs, DO NOT ENROLL students or transfer records until state syncing is complete (ETA July 7) to ensure the student records transfer functions appropriately and duplicates are not created.
PSUs can still withdraw and graduate students in NCSIS during this window.
Completion will be communicated from NC DPI.
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ECATS Phase II SIS Implementation Office Hours: Tips & Tricks*
Phase II
Change is good but it also comes with its own nuances. That is why the ETS Team will be providing office hours on Tuesday, June 17, 2025, from 11 a.m. - 12 p.m. for Phase II PSUs transitioning to the new SIS, Infinite Campus (IC). Tips to prevent interruptions in ECATS business processes by ensuring a seamless integration of data between ECATS and IC will be shared. We will also point you to tools such as validation reports for calendar setups, student locator to help solve multiple enrollments, and many other resources that are available to help you troubleshoot and answer questions.
Please use the information below to join the webinar. If you have any questions concerning this webinar, please contact Yolanda Wilson, yolanda.wilson@dpi.nc.gov.
We look forward to seeing you!
Webinar topic:
ECATS Phase II SIS Implementation Office Hours: Tips and Tricks
Date and time:
Tuesday, June 17, 2025 11:00 AM | (UTC-04:00) Eastern Time (US & Canada)
Join link:
https://ncgov.webex.com/ncgov/j.php?MTID=mc8668943d6acbb32b1cc49d5f1b3c6cc
Webinar number:
2437 228 7238
Webinar password:
Jxmqw9mKr27 (59679965 when dialing from a phone or video system)
Join by phone:
+1-415-655-0003 US Toll
+1-904-900-2303 United States Toll (Jacksonville)
Access code: 243 722 87238
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Events & Actions in Infinite Campus - Statewide Planning & PSU Input Needed*
Events & Actions in Infinite Campus serve as automated prompts to notify staff when key changes occur—such as new student enrollments, schedule changes, or student withdrawals—that require timely attention. These triggers are configured to help improve communication and coordination among staff.
In addition to notifications, Events & Actions can also be used to automate data entry, such as populating specific fields based on a user's response or a change in another field. This functionality supports efficiency, consistency, and accuracy across student records by reducing the need for manual updates and ensuring timely data alignment.
NCDPI is currently developing a guidance document outlining the Events & Actions that have been created—and those that are planned—for statewide implementation. As part of this effort, we are seeking input from PSUs to better understand what additional Events & Actions would be helpful.
Please complete the survey below to share which event types and actions your PSU would find beneficial. Your feedback will help guide future statewide configurations:
Events & Actions Survey
Thank you for your participation and continued partnership!
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Guidance for ECS Students Returning for an Additional Year in Grade 12*
ECS students who will return for another year in Grade 12 should be assigned an End Date corresponding to the last instructional day of the school calendar, along with a Local End Status of PR: Promoted. Additionally, the student should have a future enrollment record in Grade 12 for the upcoming school year.
To ensure proper documentation, please follow the steps outlined in the Adding an XG Flag article to apply the XG flag appropriately.
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New Grading Policy for Credit Recovery Courses*
New Policy: Numeric Grading for Credit Recovery Courses (Non-Electives) – Effective 2025–26
Beginning with the 2025–26 school year, public school units (PSUs) must assign a numeric grade for all credit recovery courses tied to non-elective graduation requirements.
The numeric grade assigned during credit recovery must be factored into the student’s existing Incomplete (I) or Fail (F) course grade on their transcript. This combined grade should reflect the percentage of the course completed through credit recovery, resulting in a final passing numeric grade.
This SBE policy (CCRE-001 - see 6.3) does not apply to elective courses and is intended to promote consistency and accuracy in GPA calculation and graduation reporting.
Courses Requiring Numeric Grades for Credit Recovery (Non-Elective Graduation Requirements)
Note: Instructions for grading setup for these courses are being developed and will be shared soon.
Please see the link below for a list of courses that must be graded using the NC 10-Point Scale for credit recovery purposes.
New Policy: Numeric Grading for Credit Recovery Courses (Non-Electives) – Effective 2025–26
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Parent Portal Self-Service Tool
Enabling the Parent Portal Self-Service Tool
If you would like to enable the Parent Portal Self-Service tool after your production site is live, follow the steps below:
- Log in to Infinite Campus.
- Navigate to School and District Settings > District Information.
- Check the box for Allow Portal GUID Self Service.
Once enabled, the associated schools will appear within 24 hours. This tool allows parents to create their own portal accounts, streamlining access to student information.
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SIS Bulletin Updates
Please Register for “NCSIS - Phase I Bulletin”
Over the coming weeks, we will be working to combine the Phase I (NCSIS Bulletin) and Phase II (SIS Weekly Updates) bulletins into one email bulletin. If you have not previously registered to receive the “NCSIS Phase I” bulletin, please click the link below for directions on how to subscribe for the NCSIS - Phase I bulletin.
How to Subscribe to a NC DPI DTL Bulletin/Newsletter
Please note: This bulletin, SIS Weekly Updates, will be sunset and you will need to be registered for the NCSIS - Phase I Bulletin (which will be renamed) to continue receiving bulletin updates.
Athletic Eligibility Data Reminder*
What information do you need to save from PowerSchool for Athletics?
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- Attendance
- Grades (A2 pulled separately)
- GPA Information
- Promotion/Retention Information
- Addresses (student demographic information)
- Athletic Teams Information
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Conversion: Student to Staff Merges - Due this Friday*
Reminder to complete the student to staff merges. If you have not already done so, please complete this information by Friday, June 13th.
UID Reconciliation: Student to Staff Report
The UID Reconciliation: Student to Staff report helps identify former students who are now staff members within the same PSU. This report is important for both Phase I and Phase II schools:
- Phase I schools: Allows you to report all duplicates at once to NCDPI. Records will be combined over the summer.
- Phase II schools: Ensures each person has only one record after the conversion process. Records will be combined shortly after your production site is live.
For detailed instructions, please refer to the NCSIS article linked below.
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/conversion-student-to-staff-merges
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Final Grading Reminder
Be sure to verify all final grades are entered and validated for graduating students (Scores posted to transcript for Infinite Campus and F1 grades stored for PowerSchool) prior to entering diploma dates.
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Data Restoration Notice
Please be advised that if a PSU updates or modifies SIS data in error and a restoration is required, there may be a cost incurred from Infinite Campus to complete the data recovery process. This is due to the time and effort that is incurred for data restore. We strongly encourage all users to exercise caution when making data changes. Please consult with your SIS PL Consultant if you are unsure about a process prior to moving forward.
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PowerSchool State Reporting
Navigate to Reports > State Reports (run and approve at school level and final approval at PSU level)
- Principal Monthly Report - Due each reporting month
- Alternative Learning Program Report - Due 6/26
- CTE Concentrator Calculation (CTE) - Due 6/26
- Discipline Report - Due 6/26
- EOY Pre-Validation (EPV) - 6/26
- Preliminary GDV - Due 6/26
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 Credit Groups
Phase I & II
Required Use of State Credit Groups for Accurate Graduation Progress and Transcript Reporting
Audience: NCSIS-IC Coordinators
Subject: This message serves as a reminder and directive regarding the use of Credit Groups within the North Carolina Student Information System. Navigation to view: Grading & Standards > Grading Setup > Credit Group Setup.
To ensure accurate calculation of student graduation progress and to maintain consistency in transcript reporting, all districts must use the state-defined credit groups without modifications. These credit groups are set up according to Policy GRAD-004 and should not be modified. Creating new credit groups or altering existing ones disrupts historical data integrity and directly affects the system’s ability to:
- Accurately calculate and display graduation progress,
- Populate the North Carolina Official Transcript correctly, and
- Submit accurate data for the electronic transcript (e-Transcript) as required by state regulations.
The use of unauthorized or customized credit groups will result in incomplete or inaccurate transcripts, which may negatively impact student outcomes, including college admissions and scholarship opportunities.
Action Required:Please review your district’s current credit group configuration for all grade levels (ES, MS, HS) and ensure full alignment with the state-defined credit groups. A validation report, “(NC) Credit Groups Setup”, has been provided. Do not create new credit groups or modify existing state required ones.
If you have questions about the correct usage or need support aligning your local configuration, please open an Infinite Campus Support Case.
As a reminder, legislation prohibits additional local graduation requirements beyond the SBE 22 credits for all NC PSUs (SBE Policy Grad-001).
Thank you for your attention to this matter and for your continued partnership in supporting student success and data integrity across the state.
Phase II Implementation Dashboard
Reminder for SIS Coordinators:
Once your production site is live, please begin documenting your progress in the Go-Live Checklist.
Next Steps for SIS Coordinators
Once access is granted:
- Navigate to the PSU Page tab in the Go-Live Checklist.
- Begin entering the progress of tasks once your production site is live.
- Use the dropdown menus to update the status of each implementation task.
- Select “Needs Support” for any tasks requiring follow-up.
- Notify your assigned SIS PL Consultant for timely assistance and guidance.
Additional Information
- The dashboard serves as a collaborative pulse check for tracking implementation milestones.
- Communications may come from both Infinite Campus and NCDPI.
- Some tasks may involve other departments and are not solely the responsibility of SIS Coordinators.
- Each PSU has a unique production timeline, so progress stages may vary.
- Regularly reviewing and updating your PSU’s checklist is strongly encouraged.
You can also view a summary of dashboard features and access steps here: NCSIS Implementation Dashboard Overview Slides
If your PSU has not yet submitted the Dashboard Access Request Survey or has not received access, please complete the survey as soon as possible to ensure access is granted:Phase II Dashboard Access Request Survey
SIS Coordinators may also share access to the PSU Go-Live Checklist spreadsheet directly with additional team members, as needed.
Thank you for your continued partnership and dedication to a successful NCSIS rollout. Please reach out to your assigned SIS PL Consultant if you have any questions or need additional support.
4. Flags for programs, such as 504, AIG, EL, etc, will be attached to students in your trial site, but will be added in your production site after conversion.
Phase II Data Conversion Information
Hot tip: Scheduling Setup should be completed for all students. The “Next Grade” and “Next School” fields determine the enrollment for the 25-26 year in your production site. Check weekly to verify that any new enrollments have these fields completed.
Infinite Campus will convert data for Phase II PSUs directly from PowerSchool. The data files on eMFTS are provided for your information and to allow for easier auditing of data, but any changes to these files will not change the data that is converted into Infinite Campus. The data that is converted comes straight from PowerSchool.
Use the Conversion Guide to help you audit and validate the data you have in PowerSchool using the data files. Make any changes necessary in PowerSchool.
Once your trial site is available, your implementation team will provide you with a Data Validation Workbook. It will have instructions about how to validate the data that has been converted. Any data issues found should be fixed in PowerSchool so that the production site contains the correct data.
Use the PowerSchool->Infinite Campus Data Validation Workbook to find ideas on how to easier find the data in PowerSchool to validate and where to change the data in PowerSchool to fix issues (if applicable).
Previous Phase II Data Conversion Webinar Information:
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Charter School Corner
Upcoming Charter School SIS Trainings
Charter School Data Manager Academy for Phase I or Phase II
(1-day training, so please only sign up for 1 day below)
Bi-Monthly Charter School SIS Support Office Hours
Charter School OLR Processing In Person Training
Charter schools now have a dedicated SIS professional contact!
We are pleased to introduce Jennifer Fogleman as your new dedicated NCSIS Professional Learning Consultant for Charter Schools, effective immediately.
Jennifer brings a wealth of experience in the Student Information System (SIS) and is committed to providing you with the same high level of service you've come to expect from our team.
To reach Jennifer: jennifer.fogleman@dpi.nc.gov
The NCSIS Professional Learning Consultant team is here to support you, please don't hesitate to contact Jennifer if you have any questions or concerns.
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Upcoming Training Information*
Be sure to check the SIS PL Plan or Eventbrite for upcoming in-person and virtual regional meetings and trainings. Don’t miss out on valuable opportunities to connect, learn, and stay informed!
SIS PLP 2024-25 FINAL
Eventbrite-NCSIS
End-of-Year Support – Virtual Drop-In Office Hour Sessions
We will be offering virtual End-of-Year (EOY) support through drop-in office hour sessions. Both Phase I and Phase II PSUs are welcome to attend the sessions scheduled for their region.
To find and register for a session, please visit Eventbrite and locate the session for your region. We encourage early registration so we can better prepare to support your needs during the session.
- Please visit Eventbrite-NCSIS to find and register for EOY support webinars scheduled for your region.
Charter School Virtual Office Hours are offered twice a month to provide ongoing support and answer your questions
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 NCED Connect Opt-In (formerly Home Base) is OPEN!
The NC Department of Public Instruction is pleased to announce that the NCED Connect (formerly Home Base) Opt-in Process is OPEN! Finance officers and charter school directors/principals may begin opting into NCED Connect for their PSU once the window opens. Click on the following link to see the full announcement and share with the appropriate staff: hb_pricing_memo 2025-26.
Note: Only finance officers and charter directors/principals should opt-in for their PSU.
Please visit the Opt-in Website for detailed information concerning the NCED Connect Opt-in Process. Questions may be directed to ncedconnect@dpi.nc.gov or jennifer.causey@dpi.nc.gov.
NCBOLD 2025
Registration is OPEN!! 📣
The Division of Digital Teaching and Learning (DTL) is excited to announce that again this summer, we will be offering an all-day digital teaching and learning conference in six of the educational regions throughout our state - NCBOLD. The focus will be NCSIS, AI in Education, NCED Connect Products (NCEES, Schoolnet, Canvas, EBSCO/Britannica), EdTech Tools, and more! A complete session list will be available in the coming weeks.
Target Audience: SIS Personnel, Principals, CO Staff, Instructional Coaches, Teachers
Attendees can earn up to 0.7 CEUs for each day’s attendance. A complimentary lunch will be provided each day. We do ask that you please cancel your registration if your plans change to ensure everyone can attend. For additional information, check out go.ncdpi.gov/NCBOLD.
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2025 Dates & Locations
 Schedule At A Glance
Requesting Technical Support Points of Contact
Please refer to the document below for who to contact for technical support.
Requesting Help
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2024-2025 Home Base Maintenance Periods
Each year, a list of scheduled maintenance windows is published by NCDPI. This is published in advance to help teachers and administrators better prepare for temporary outages and loss of access. Please review the 2024-2025 maintenance schedule and put these dates on your calendar. In most cases, the entire window is not necessary and we can return systems to service earlier than listed. If emergency maintenance is required in addition to these scheduled dates, all users will be notified in advance.
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Home Base Admin Course
Feedback from PSUs identified a need for resource hubs for the Home Base products. The product managers have created Admin Resource Courses for each area. These resource courses are located in the NCDPI Canvas instance.
Please visit these courses. Below are the steps to enroll:
How to access these resources:
- Sign in to the Blue Canvas icon within NCEdCloud
- Using the Global Navigation (on the left), click the Home Base Resources button
- On the menu that opens, select the course(s) you would like to enroll into
- After enrolling, the course will appear on your Canvas Dashboard
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Access for PSU PowerSchool SIS Admins
Any PSU PowerSchool SIS admin who does not have access to the NCDPI “Blue” Canvas located in the NCEdCloud portal and would like to have access follow these steps:
- Log into my.ncedcloud.org
- Find the Blue Canvas icon and click to launch it.
- Agree to the Canvas use policy question and Blue Canvas will open.
If you have any questions, please contact Rebecca Stokes.
Other Information:
- Feel free to provide feedback on these courses. They all contain a feedback button on their homepage.
- We will continue to update these courses as more product information becomes available
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NCDPI Technology Support Center
NCDPI's Technology Support Center continues to meet your support needs for:
- Schoolnet
- NCEES/Unified Talent
- Staff & Student UID (eScholar)
Support availability:
Web (NEW URL): https://ncgov.servicenowservices.com/sp_dpi - 24/7
Phone: 919-716-1840, Monday - Friday, 7 a.m. to 4 p.m. (excluding state holidays)
Submitting a ServiceNow Ticket How to Document
Technical support for SIS needs is handled directly by PowerSchool Support using chat, phone, or by opening a case ticket.
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Follow Us on Social Media!
Follow us on Facebook, Twitter and Instagram, and begin receiving "Did You Know" tips featuring each Home Base product.
These messages will include upcoming changes, tips, and even hidden treasures within each product to make your job easier. If you are not following us on Facebook, Instagram and Twitter, click on the links below and begin today! Make sure you share this information with other staff within your school.
Instagram: @ncdpidtl Facebook: @ndpidtl X: @ncdpidtl
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