What's New!
- Athletics in NCSIS Webinar* (Phase I & II)
- Athletic Eligibility Data Reminder* (Phase II)
- Knowledge Owl* (Phase I & II)
- Charter School Corner* (Phase I & II)
Reminders:
- Conversion: Student to Staff Merges (Phase I & II)
- Final Grading Reminder (Phase I & II)
- (NC) Grade Point Average (GPA) Weight Verification (Phase I)
- SIS EOY Timeline SY 24-25 (Phase I & II)
- Phase II Data Conversion Information (Phase II)
- State Report Updates (Phase I)
- Phase II Implementation Dashboard (Phase II)
- Upcoming Training Information (Phase I & II)
- Final Transcript Procedures in Infinite Campus (Phase I)
- Temporary Workaround for Recording CCAHS Completion in Infinite Campus (Phase I)
- ECS & Infinite Campus (Phase I)
- Credit Groups (Phase I & II)
- NCBOLD 2025
- TIMS Extract Update (Phase I)
- Data Restoration Notice (Phase I & II)
- EDDIE Year-End Memo (Phase I)
- New Data Validation Report (Phase I)
- Program Additions (Phase I)
- Infinite Campus & MTSS Overview Sessions (Phase I & II)
- Program End Date Guidance (Phase I)
- 2025-2026 SY Master Course Code List V5 Update
- NCSIS Resources (Phase I & II)
- Requesting Technical Support Points of Contact (Phase I & II)
- 2024-2025 Home Base Maintenance Periods (Phase I & II)
- Want to Stay in the Loop? (Phase I & II)
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*indicates new or updated information
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WHAT'S NEW!
Athletics in NCSIS Webinar*
Phase I
Phase I Athletic Directors and SIS Coordinators,
Join us for an upcoming webinar to learn how to use NCSIS (North Carolina's Student Information System powered by Infinite Campus) tools and reports to support athletic eligibility review and manage team information. This session covers key tools, reporting options, and team setup methods within the system.
Whether you're reviewing eligibility or organizing rosters, this session is designed to give both Phase I Athletic Directors and SIS Coordinators practical guidance to streamline workflows and ensure data accuracy.
Date: Thursday, June 5, 2025
Time: 1:00 PM
Eventbrite Registration Link: Athletics in NCSIS Webinar Tickets, Thursday, June 5, 2025 at 12:00 PM | Eventbrite
We look forward to your participation.
Athletic Eligibility Data Reminder*
Phase II
What information do you need to save from PowerSchool for Athletics?
- Attendance
- Grades (A2 pulled separately)
- GPA Information
- Promotion/Retention Information
- Addresses (student demographic information)
- Athletic Teams Information
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Charter School Corner*
Phase I & II
Upcoming Charter School SIS Trainings
Charter School Data Manager Academy for Phase I or Phase II
(1-day training, so please only sign up for 1 day below)
Bi-Monthly Charter School SIS Support Office Hours
Charter School OLR Processing In Person Training
Charter schools now have a dedicated SIS professional contact!
We are pleased to introduce Jennifer Fogleman as your new dedicated NCSIS Professional Learning Consultant for Charter Schools, effective immediately.
Jennifer brings a wealth of experience in the Student Information System (SIS) and is committed to providing you with the same high level of service you've come to expect from our team.
To reach Jennifer: jennifer.fogleman@dpi.nc.gov
The NCSIS Professional Learning Consultant team is here to support you, please don't hesitate to contact Jennifer if you have any questions or concerns.
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REMINDERS:
Conversion: Student to Staff Merges
Phase I & II
Reminder to complete the student to staff merges. DPI has requested this information be completed by June 1, 2025.
UID Reconciliation: Student to Staff Report
The UID Reconciliation: Student to Staff report helps identify former students who are now staff members within the same PSU. This report is important for both Phase I and Phase II schools:
- Phase I schools: Allows you to report all duplicates at once to NCDPI. Records will be combined over the summer.
- Phase II schools: Ensures each person has only one record after the conversion process. Records will be combined shortly after your production site is live.
For detailed instructions, please refer to the NCSIS article linked below.
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/conversion-student-to-staff-merges
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Final Grading Reminder
Phase I & II
Be sure to verify all final grades are entered and validated for graduating students (Scores posted to transcript for Infinite Campus and F1 grades stored for PowerSchool) prior to entering diploma dates.
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(NC) Grade Point Average (GPA) Weight Verification
Phase I
GPA Weight Validation Reports Now Available!
New validation reports are available to ensure accurate GPA reporting. Key points include:
- GPA weight must match the credit attempted to be included correctly in calculations.
- A GPA weight of zero (0) excludes a course from GPA calculation.
- Reports identify discrepancies in transcript records, grading setups, and invalid GPA weights for Middle School for High School Credit Courses.
- Reports include (NC) Transcript GPA Weight Discrepancies, (NC) Grading Setup GPA Weight Audit, (NC) Invalid GPA Weight on MS for HS Credit Courses, and (NC) Invalid GPA Weight on MS for HS Credit Courses on Transcripts.
- PSUs are urged to run these reports to correct inconsistencies.
Please see the information below for more detailed information.
Phase I Course Info & GPA Weight
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SIS EOY Timeline SY 24-25
Phase I
There will be no downtime for Phase I PSUs transitioning from the current year to the future year in Infinite Campus (IC). However, NCDPI will transition all Phase I PSUs from the 24-25 school year to the 25-26 year in Infinite Campus on 6/30/2025. This should not be done before June 30th.
Check out the recordings and presentations from our End of Year Webinars!
End of Year | NC Department of Public Instruction
Phase II
Phase II PSUs must still do all pre-EOY processes in PowerSchool and have EOY validations cleared on or before June 26th, 2025. PowerSchool will be taken offline for EOY processing on June 26, 2025. PSUs will no longer have access to their PowerSchool instances after June 26, 2025.
Please select the link below for a detailed timeline from February 1 to July 15th:
Enrollments in Infinite Campus FOR ALL PSUs will need to stop by COB on 6/26/2025 and cannot be performed while the sync from PSU sites to the State Edition site is completed. The sync is expected to be completed by 7/7/2025.
For both Phase I and Phase II PSUs, DO NOT ENROLL students or transfer records until state syncing is complete (ETA July 7) to ensure the student records transfer functions appropriately and duplicates are not created.
Completion of the sync will be communicated from NC DPI. At that time you will be able to resume enrolling students.
Your support and collaboration are greatly appreciated as we prepare for this unique EOY. If you have any questions or need assistance during the process, please don’t hesitate to contact your Professional Learning Team Consultant.
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Phase II Data Conversion Information
Phase II
Hot tip: On your production data due date, download all AET files from eMFTS. This will give you a copy of the information that Infinite Campus uses to create your production instance.
Scheduling Setup should be completed for all students. The “Next Grade” and “Next School” fields determine the enrollment for the 25-26 year in your production site. Check weekly to verify that any new enrollments have these fields completed.
Infinite Campus will convert data for Phase II PSUs directly from PowerSchool. The data files on eMFTS are provided for your information and to allow for easier auditing of data, but any changes to these files will not change the data that is converted into Infinite Campus. The data that is converted comes straight from PowerSchool.
Use the Conversion Guide to help you audit and validate the data you have in PowerSchool using the data files. Make any changes necessary in PowerSchool.
Once your trial site is available, your implementation team will provide you with a Data Validation Workbook. It will have instructions about how to validate the data that has been converted. Any data issues found should be fixed in PowerSchool so that the production site contains the correct data.
Use the PowerSchool->Infinite Campus Data Validation Workbook to find ideas on how to easier find the data in PowerSchool to validate and where to change the data in PowerSchool to fix issues (if applicable).
Previous Phase II Data Conversion Webinar Information:
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State Report Updates
Phase I
PMR Report- As we near the end of the school year, please ensure that all Month 9 PMRs are reviewed and approved within 10 days of your district’s last instructional day. Timely approval is essential for accurate end-of-year data reporting and compliance.
Discipline Report- Under Development
GDV Report- is now in production, and validations are available to run. Additional information will be shared soon.
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Phase II Implementation Dashboard
Phase II
Next Steps for SIS Coordinators Once access is granted:
- Navigate to the PSU Page tab in the Go-Live Checklist.
- Begin entering the progress of tasks once your production site is live.
- Use the dropdown menus to update the status of each implementation task.
- Select “Needs Support” for any tasks requiring follow-up.
- Notify your assigned SIS PL Consultant for timely assistance and guidance.
Additional Information
- The dashboard serves as a collaborative pulse check for tracking implementation milestones.
- Communications may come from both Infinite Campus and NCDPI.
- Some tasks may involve other departments and are not solely the responsibility of SIS Coordinators.
- Each PSU has a unique production timeline, so progress stages may vary.
- Regularly reviewing and updating your PSU’s checklist is strongly encouraged.
You can also view a summary of dashboard features and access steps here: NCSIS Implementation Dashboard Overview Slides
If your PSU has not yet submitted the Dashboard Access Request Survey or has not received access, please complete the survey as soon as possible to ensure access is granted: Phase II Dashboard Access Request Survey
SIS Coordinators may also share access to the PSU Go-Live Checklist spreadsheet directly with additional team members, as needed.
Thank you for your continued partnership and dedication to a successful NCSIS rollout. Please reach out to your assigned SIS PL Consultant if you have any questions or need additional support.
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Upcoming Training Information
Phase I & II
Be sure to check the SIS PL Plan or Eventbrite for upcoming in-person and virtual regional meetings and trainings. Don’t miss out on valuable opportunities to connect, learn, and stay informed!
SIS PLP 2024-25 FINAL
Eventbrite-NCSIS
End-of-Year Support – Virtual Drop-In Office Hour Sessions
We will be offering virtual End-of-Year (EOY) support through drop-in office hour sessions. Both Phase I and Phase II PSUs are welcome to attend the sessions scheduled for their region.
To find and register for a session, please visit Eventbrite and locate the session for your region. We encourage early registration so we can better prepare to support your needs during the session.
Please visit Eventbrite-NCSIS to find and register for EOY support webinars scheduled for your region.
Charter School Virtual Office Hours are offered twice a month to provide ongoing support and answer your questions.
📅 When: 2nd & 4th Friday of each month
⏰ Time: 9:00 AM – 10:00 AM
🔗 Join us for Bi-Monthly Charter School Support Virtual Office Hours!
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Final Transcript Procedures in Infinite Campus
Phase I
Final Transcript Procedures in Infinite Campus for High School Principals, SIS Coordinators, Data Managers, and School Counselors
NCDPI and CFNC Electronic High School Transcript System Protocols and Processing Start Date for Infinite Campus EOY 2025
To allow ample time for schools to store final marks and ensure that the “Diploma Date” fields are populated correctly, NCDPI has requested that CFNC begin the electronic high school transcript system on Thursday, June 19, 2025. This will be the start date to release queued final transcripts. The CFNC system automatically creates these queued requests for seniors who sent a non-final transcript earlier in the year. The CFNC transcript system will remain available for regular functions such as new transcript requests.
This schedule means it is critical that all final marks are posted to transcripts before June 19, 2025, and all graduates have their “Diploma Date” field populated on the student Graduation screen within Infinite Campus.
Based on the standard system protocol, CFNC will automatically release queued final transcripts after June 19. As a reminder, the standard system protocol is for the automatic release of queued final transcripts ten days after your school's end date in the Infinite Campus calendar when two conditions are met:
- The Diploma Type is populated.
- The Infinite Campus “Diploma Date” field is populated (not blank).
If either of the two conditions mentioned above are not met when the CFNC system attempts to release the final transcript, the e-transcript requests will enter a nine-day processing loop. During this period, the system will make three additional attempts every three days until the conditions are met. If the conditions are met by the end of the nine-day processing loop, the final e-transcript will still be processed and released to colleges through CFNC. However, if the conditions are not met by the end of the nine-day processing loop, the final e-transcript request(s) will fail, and the student will be automatically notified by email. This underscores the importance of meeting the protocol requirements on time.
Incomplete final e-transcripts occur when final marks are not posted to transcripts within ten days, and students have their “Diploma Date” populated within Infinite Campus. Schools must post grades to transcripts within the specified period to prevent this to ensure proper processing. This reiteration emphasizes the necessity and responsibility of adhering to the protocol.
Again, e-transcript services will continue as normal through CFNC. Still, to allow schools time to store final marks and ensure that the “Diploma Date” fields are populated correctly, the CFNC electronic high school transcript system will wait until Thursday, June 19, 2025, to start releasing queued final transcripts.
Temporary Workaround for Recording CCAHS Completion in Infinite Campus
Phase I
Phase I NCSIS Coordinators:
As part of the transition from PowerSchool to Infinite Campus (IC), we want to provide guidance on how to handle students who initially dropped out of high school to attend Community College Adult High School (CCAHS). These students are coded with a W2T Local End Status on their Enrollment screen.
Background:
In response to PSU requests, NCDPI is developing a new process in Infinite Campus to accurately record when a student completes a CCAHS program and include them in the original high school’s graduation cohort. Until that process is approved and deployed, we ask all PSUs with a CCAHS Agreement of Affiliation to implement the following temporary workaround in IC.
Graduation Data Validation (GDV) Report Note:
The (NC) Graduation Data Verification Validation report’s GDV-5 rule may flag the student for not having a W4/W6 exit code in the previous enrollment; this is expected and acceptable under the current workaround. Students with a diploma date between 8/7/24 – 8/6/25 (school year window) will be included in the current GDV report, in alignment with existing report logic:
We appreciate your attention to this matter and your continued support in ensuring student records are complete and accurate. If you have any questions, please reach out to your SIS PL Consultant.
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ECS & Infinite Campus
Phase I
The completion of high school course requirements for students instructed on the Extended Content Standards (ECS) should be documented in Infinite Campus using Academic Programs instead of Graduation Programs. This is because these students are served through individualized education programs.
The recommendation is due to the following reasons:
- Students served by Extended Content Standards (ECS) can participate in graduation activities but will exit high school with a certificate instead of a diploma.
- The number of years a student with a disability can stay in high school before exiting with a certificate depends on the age they enter high school and their 22nd birthday.
The OEC user guide contains additional resources on ECS Course Requirements and Participation in the NC Alternate Assessment (NCEXTEND1).
Infinite Campus Articles:
 Credit Groups
Phase I & II
Required Use of State Credit Groups for Accurate Graduation Progress and Transcript Reporting
Audience: NCSIS-IC Coordinators
Subject: This message serves as a reminder and directive regarding the use of Credit Groups within the North Carolina Student Information System. Navigation to view: Grading & Standards > Grading Setup > Credit Group Setup.
To ensure accurate calculation of student graduation progress and to maintain consistency in transcript reporting, all districts must use the state-defined credit groups without modifications. These credit groups are set up according to Policy GRAD-004 and should not be modified. Creating new credit groups or altering existing ones disrupts historical data integrity and directly affects the system’s ability to:
- Accurately calculate and display graduation progress,
- Populate the North Carolina Official Transcript correctly, and
- Submit accurate data for the electronic transcript (e-Transcript) as required by state regulations.
The use of unauthorized or customized credit groups will result in incomplete or inaccurate transcripts, which may negatively impact student outcomes, including college admissions and scholarship opportunities.
Action Required:Please review your district’s current credit group configuration for all grade levels (ES, MS, HS) and ensure full alignment with the state-defined credit groups. A validation report, “(NC) Credit Groups Setup”, has been provided. Do not create new credit groups or modify existing state required ones.
If you have questions about the correct usage or need support aligning your local configuration, please open an Infinite Campus Support Case.
As a reminder, legislation prohibits additional local graduation requirements beyond the SBE 22 credits for all NC PSUs (SBE Policy Grad-001).
Thank you for your attention to this matter and for your continued partnership in supporting student success and data integrity across the state.
NCBOLD 2025
Registration is OPEN!! 📣
The Division of Digital Teaching and Learning (DTL) is excited to announce that again this summer, we will be offering an all-day digital teaching and learning conference in six of the educational regions throughout our state - NCBOLD. The focus will be NCSIS, AI in Education, NCED Connect Products (NCEES, Schoolnet, Canvas, EBSCO/Britannica), EdTech Tools, and more!
Target Audience: SIS Personnel, Principals, CO Staff, Instructional Coaches, Teachers
Attendees can earn up to 0.7 CEUs for each day’s attendance. A complimentary lunch will be provided each day. We do ask that you please cancel your registration if your plans change to ensure everyone can attend. For additional information check out go.ncdpi.gov/NCBOLD.
Please note there are different “ticket” types. To ensure your special curated sessions are available for your role, please select the correct ticket. If your ticket is sold out, you can be added to the waitlist when people cancel their registration. To ensure that we have a clear indication of participants registered and attending, you can manage your tickets in your EventBrite account (cancel or change).
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2025 Dates & Locations
 Schedule At A Glance
TIMS Extract Update
Phase I
SIS Coordinators: Please see the information that was shared with Transportation Directors and TIMS Coordinators on May 14th.
TIMS & Infinite Campus: Updated Information within TIMS Extract (May 2025)
Infinite Campus programmers have completed requested modifications to the TIMS Extract, effective May 12th, 2025.
Next School & Grade Information
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If Next School and Next Grade have been established for students in Infinite Campus, the updated version of the TIMS Extract will now include this information in the typical columns.
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As normal, Transportation Departments can then use these fields for Student Promotion in Fall Planning Databases.
Pre-Registered Students
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If the new calendar has been established in Infinite Campus and data managers have started to Enter or Import Pre-Registered Students for next year; the TIMS Extract will now also contain any Pre-Registered Students (mostly PK and KI) that are not current students and only present in next year’s calendar.
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These students will show their next year school and grade in the appropriate columns as current students in the TIMS Extract.
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Data Restoration Notice
Phase I & II
Please be advised that if a PSU updates or modifies SIS data in error and a restoration is required, there may be a cost incurred from Infinite Campus to complete the data recovery process. This is due to the time and effort that is incurred for data restore. We strongly encourage all users to exercise caution when making data changes. Please consult with your SIS PL Consultant if you are unsure about a process prior to moving forward.
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EDDIE Year-End Memo
Phase I
The EDDIE Year-End Memo is now available. Please review the memo for important guidance and deadlines related to year-end updates in EDDIE.
EDDIE Year End Memo
New Data Validation Report
Phase I
(NC) Calendar Day VerificationThis new validation report helps ensure instructional days are properly set up in your calendar. It identifies any missing or incorrect days that could impact attendance and reporting.
Pathway: Reporting > Data Validation > Data Validation Report > (NC) Calendar Day Verification
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Program End Date Guidance
Phase I
As we prepare for End-of-Year (EOY) processes in Infinite Campus, please review the guidance below regarding Program End Dates. It is important to ensure each program is reviewed and updated according to its specific end-date rules. This helps maintain data accuracy, meet compliance requirements, and support accurate reporting for state and federal purposes.
The chart below outlines how program end dates should be managed:
 Previously we had indicated that graduation programs needed to be ended. We have since determined that graduation programs do NOT need to be ended upon withdrawal.
Further guidance on this process will be available soon. If you have any questions, please don’t hesitate to contact your assigned SIS PL Consultant.
2025-2026 SY Master Course Code List V5 Update
The SY 25.26 Master Course Code List V5 has been updated, please review the Notes tab for a listing of updated areas.
This update includes approved Course Number and Added Value changes to PLTW courses listed below. The value changes for 2025-2026 will not be reflected in PowerSchool or Infinite Campus instances at this time to preserve 2024-2025 historical data. These values will be updated after End of Year (EOY) processing in Infinite Campus for Phase 1 & Phase 2 to be available July 1, 2025.
List of PLTW courses updated in version 5 Master Course Code list (all updated from 5X to 7X and removed Honors from course name, and Added Value = 1):
- CE117X0 - PLTW Principles of Engr
- CE137X0 - PLTW Digital Electronics
- CE147X0 - PLTW Civil Engr and Arch
- CI357X0 - PLTW Cybersecurity
- HP707X0 - PLTW Princ of Biomed Sci
- HP717X0 - PLTW Human Body Systems
- HP727X0 - PLTW Medical Intervention
Please contact your local CTE Director or Karen McPherson if you have any questions.
NCSIS Resources
Phase I & II
Phase I participants have access to the Campus Community, where they can acquire product knowledge, glean tips and tricks, and engage in networking opportunities with other districts. The Campus Community offers convenient single sign-on access from the Campus system to a wealth of resources including the knowledge base, forum discussions, learning tools, support site, upcoming events, and more.
Campus Community- contains the information you need to learn how to use Infinite Campus through product documentation, videos & simulations, study guides, forums, and much more. Whether you are a teacher, data manager, or Infinite Campus user, you will find the learning resources in a clearly defined pathway for a seamless transition from PowerSchool.
Campus Passport- is on-demand, self-paced courses that can be assigned to new and existing staff. Accessed through the Campus Community, you will find Instructor-Led Training, specific E-Learning courses, or select a learning plan based on your district role.
KnowledgeOwl: KnowledgeOwl will include articles (QRDs) that are created and updated by the SIS Professional Learning team.
NCSIS Knowledge Base | NC Department of Public Instruction
GitHub Vendor Integrations Repository: 3rd party extract formats can be found below.
GitHub Vendor Integrations Repository
Ad Hoc Filter Sharing Community: Shared google folder for Ad Hoc filters PSUs have created.Ad Hoc Community
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Naming Convention: Ad Hoc Name - PSU Name
- You’re welcome to include your email address within the document (optional).
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Permissions: You have editing access—please proceed with caution!
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PII: Do not upload any PII to the shared folder
NCSIS Crosswalk Document- will contain Infinite Campus and PowerSchool terms with their meanings to assist users with learning the new NCSIS terminology. This is a working document and will be updated regularly. NCSIS Crosswalk Document
IC Role Specific Resources- can be viewed by clicking on http://ncsis.gov, go to the Phase I PSU’s tab and scroll to the IC Role Specific Resources section. It Includes information for specific staff roles, as well as a guide for parents & students.
Webinar Recording Links and FAQs- can be found at http://ncsis.gov under the Professional Learning tab. Please check for recently added webinars.
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Requesting Technical Support Points of Contact
Phase I & II
Please review the information below on how to submit support tickets:
Contact Infinite Campus for assistance with:
NCSIS Application/Support Issues
Submit a case: https://support.infinitecampus.com
Contact DPI for assistance with:
- NCDPI Business Questions
- Duplicate Students
- Amplify/Missing Students
- PMR Deletes in Infinite Campus
Submit a request: https://go.ncdpi.gov/help
For additional technical support contacts, please refer to the document below:Requesting Help
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2024-2025 Home Base Maintenance Periods
Phase I & II
Each year, a list of scheduled maintenance windows is published by NCDPI. This is published in advance to help teachers and administrators better prepare for temporary outages and loss of access. Please review the 2024-2025 maintenance schedule and put these dates on your calendar. In most cases, the entire window is not necessary and we can return systems to service earlier than listed. If emergency maintenance is required in addition to these scheduled dates, all users will be notified in advance.
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