Topics in this issue:
- Home Base Maintenance Window - May 2025
- PowerSchool EOY Process Plan*
- Final Transcript Procedures in PowerSchool*
- EDDIE Year-End Memo*
- SIS EOY Timeline SY 24-25*
- Phase II Timeline
- SIS Bulletin Updates
- Data Restoration Notice*
- PowerSchool State Reporting
- PMR Report Reminder
- Credit Groups
- Phase II Implementation Dashboard
- Phase II Data Conversion Information
- Infinite Campus & MTSS Overview Sessions
- Charter School Corner
- Knowledge Owl*
- Upcoming Training Information*
- NCED Connect Opt-In (formerly Home Base) will open soon!
- NCBOLD 2025
- Requesting Technical Help Points of Contact
- 2024-2025 Home Base Maintenance Periods
*indicates new article this week
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Home Base Maintenance Window - May 2025
PowerSchool will be unavailable Friday, May 16th starting at 6 PM with a return to service no later than Saturday, May 17th at 9 AM.
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PowerSchool EOY Process Plan*
2024–25 PowerSchool End-of-Year (EOY) Processing Notice
The 2024–25 PowerSchool End-of-Year (EOY) process is scheduled to begin on Thursday, June 26, 2025, at 5:00 p.m. At that time, the PowerSchool SIS maintenance page will be activated for all users, and PowerSchool will initiate pre-EOY tasks and system backups.
The EOY process will be run jointly by NCDPI and PowerSchool for all Phase II PSUs. Please note: PowerSchool will not return to service for any PSUs after June 26, 2025.
As part of the EOY process, NCDPI receives and retains a full backup of all PSU PowerSchool data.
Important: EOY Reminders
- EOY Contacts do not need to be updated this year.
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Start Running EPV (EOY Pre Validation) Reports now and do not approve until after Jun 23, 2025. All reports approved prior to June 23 will be unapproved and reran across the state the weekend of June 20th.
- Students should only be pre-registered if they are new to NC Public Schools and do not have a UID number - please verify in the Student UID system.
- Review the PS User Guide: End-of-Year Processing - Updated May 8, 2025 for 24-25!
- New Schools and grade levels must be added to EDDIE by July 7, 2025 to ensure they are updated properly in NCSIS when the EDDIE integration is enabled.
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Enrollment blackout period 6/27 - 7/7. No Enrollments or records transfers during this time while statewide data is being synced.
- Review the Phase II EOY Timeline and the Live checklist/Tracking Sheet for your PSU.
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Final Transcript Procedures in PowerSchool*
Final Transcript Procedures in PowerSchool for High School Principals, SIS Coordinators, Data Managers, and School Counselors
NCDPI and CFNC Electronic High School Transcript System Protocols and Processing Start Date for PowerSchool EOY 2025
To allow ample time for schools to store final marks and ensure that the “Diploma Issued Date” fields are populated correctly, NCDPI has requested that CFNC begin the electronic high school transcript system on Thursday, June 19, 2025. This will be the start date to release queued final transcripts. The CFNC system automatically creates these queued requests for seniors who sent a non-final transcript earlier in the year. The CFNC transcript system will remain available for regular functions such as new transcript requests.
This schedule means it is critical that all final marks are stored before June 19, 2025, and all graduates have their “Diploma Issued Date” field populated on the student academics screen within PowerSchool.
Based on the standard system protocol, CFNC will automatically release queued final transcripts after June 19. As a reminder, the standard system protocol is for the automatic release of queued final transcripts ten days after your school's end date in the PowerSchool calendar when two conditions are met:
- The PowerSchool “Diploma Issued Date” field is populated (not blank).
- The PowerSchool “Diploma Issued Date” Is after your school end date in the PowerSchool calendar.
If either of the two conditions mentioned above are not met when the CFNC system attempts to release the final transcript, the e-transcript requests will enter a nine-day processing loop. During this period, the system will make three additional attempts every three days until the conditions are met. If the conditions are met by the end of the nine-day processing loop, the final e-transcript will still be processed and released to colleges through CFNC. However, if the conditions are not met by the end of the nine-day processing loop, the final e-transcript request(s) will fail, and the student will be automatically notified by email. This underscores the importance of meeting the protocol requirements on time.
Incomplete final e-transcripts occur when final marks are not stored within ten days, and students have their “Diploma Issued Date” populated within PowerSchool. Schools must store grades within the specified period to prevent this to ensure proper processing. This reiteration emphasizes the necessity and responsibility of adhering to the protocol.
Again, e-transcript services will continue as normal through CFNC. Still, to allow schools time to store final marks and ensure that the “Diploma Issued Date” fields are populated correctly, the CFNC electronic high school transcript system will wait until Thursday, June 19, 2025, to start releasing queued final transcripts.
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EDDIE Year-End Memo*
The EDDIE Year-End Memo is now available. Please review the memo for important guidance and deadlines related to year-end updates in EDDIE.
EDDIE Year End Memo
SIS EOY Timeline SY 24-25*
Phase I
There will be no downtime for Phase I PSUs transitioning from the current year to the future year in Infinite Campus (IC). However, NCDPI will transition all Phase I PSUs from the 24-25 school year to the 25-26 year in Infinite Campus on 6/30/2025. This should not be done before June 30th.
EOY Before the Last Day Presentation
EOY After the Last Day Presentation
Recordings coming soon!
Phase II
Phase II PSUs must still do all pre-EOY processes in PowerSchool and have EOY validations cleared on or before June 26th, 2025. PowerSchool will be taken offline for EOY processing on June 26, 2025. PSUs will no longer have access to their PowerSchool instances after June 26, 2025.
Please select the link below for a detailed timeline from February 1 to July 15th:
Your support and collaboration are greatly appreciated as we prepare for this unique EOY. If you have any questions or need assistance during the process, please don’t hesitate to contact your Professional Learning Team Consultant.
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Phase II Timeline
Phase II
Thank you for all your hard work to ensure data quality. The trial site conversions have been going very well. As we approach July 1st, NCDPI wants to clarify the timeline of tasks that can be completed between your production site delivery in June and post-EOY.
The link below contains a chart that explains the dates of events that can be done from 6/1 to 7/12.
24-25 EOY Phase II Timeline
Thoughts?
Enrollments in Infinite Campus will need to be suspended starting 6/27/2025, and cannot occur while the sync from PSU sites to the State Edition site is completed. This is expected to be completed by 7/7/2025.
For both Phase I and Phase II PSUs, DO NOT ENROLL students or transfer records until state syncing is complete (ETA July 7) to ensure the student records transfer functions appropriately and duplicates are not created.
PSUs can still withdraw and graduate students in NCSIS during this window.
Completion will be communicated from NC DPI.
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SIS Bulletin Updates
Please Register for “NCSIS - Phase I Bulletin”
Over the coming weeks, we will be working to combine the Phase I (NCSIS Bulletin) and Phase II (SIS Weekly Updates) bulletins into one email bulletin. If you have not previously registered to receive the “NCSIS Phase I” bulletin, please click the link below for directions on how to subscribe for the NCSIS - Phase I bulletin.
How to Subscribe to a NC DPI DTL Bulletin/Newsletter
Please note: This bulletin, SIS Weekly Updates, will be sunset and you will need to be registered for the NCSIS - Phase I Bulletin (which will be renamed) to continue receiving bulletin updates.
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Data Restoration Notice*
Please be advised that if a PSU updates or modifies SIS data in error and a restoration is required, there may be a cost incurred from Infinite Campus to complete the data recovery process. This is due to the time and effort that is incurred for data restore. We strongly encourage all users to exercise caution when making data changes. Please consult with your SIS PL Consultant if you are unsure about a process prior to moving forward.
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PowerSchool State Reporting
Navigate to Reports > State Reports (run and approve at school level and final approval at PSU level)
- Principal Monthly Report - Due each reporting month
- Alternative Learning Program Report - Due 6/26
- CTE Concentrator Calculation (CTE) - Due 6/26
- Discipline Report - Due 6/26
- EOY Pre-Validation (EPV) - 6/26
- Preliminary GDV - Due 6/26
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PMR Report Reminder
As we near the end of the school year, please ensure that all Month 9 PMRs are reviewed and approved within 10 days of your district’s last instructional day. Timely approval is essential for accurate end-of-year data reporting and compliance.
If you have any questions or need assistance, please contact your assigned SIS PL Consultant.
Thank you for your continued partnership!
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 Credit Groups
Phase I & II
Required Use of State Credit Groups for Accurate Graduation Progress and Transcript Reporting
Audience: NCSIS-IC Coordinators
Subject: This message serves as a reminder and directive regarding the use of Credit Groups within the North Carolina Student Information System. Navigation to view: Grading & Standards > Grading Setup > Credit Group Setup.
To ensure accurate calculation of student graduation progress and to maintain consistency in transcript reporting, all districts must use the state-defined credit groups without modifications. These credit groups are set up according to Policy GRAD-004 and should not be modified. Creating new credit groups or altering existing ones disrupts historical data integrity and directly affects the system’s ability to:
- Accurately calculate and display graduation progress,
- Populate the North Carolina Official Transcript correctly, and
- Submit accurate data for the electronic transcript (e-Transcript) as required by state regulations.
The use of unauthorized or customized credit groups will result in incomplete or inaccurate transcripts, which may negatively impact student outcomes, including college admissions and scholarship opportunities.
Action Required:Please review your district’s current credit group configuration for all grade levels (ES, MS, HS) and ensure full alignment with the state-defined credit groups. A validation report, “(NC) Credit Groups Setup”, has been provided. Do not create new credit groups or modify existing state required ones.
If you have questions about the correct usage or need support aligning your local configuration, please open an Infinite Campus Support Case.
As a reminder, legislation prohibits additional local graduation requirements beyond the SBE 22 credits for all NC PSUs (SBE Policy Grad-001).
Thank you for your attention to this matter and for your continued partnership in supporting student success and data integrity across the state.
Phase II Implementation Dashboard
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Dear Phase II PSUs,
As part of our continued efforts to support a successful transition to the North Carolina Student Information System (NCSIS), we are excited to introduce the NCSIS Implementation Dashboard—a new tool designed to help monitor progress and identify support needs during the implementation process. This dashboard will be used collaboratively by NCDPI and Infinite Campus to help ensure a smooth rollout across all Phase II PSUs.
We shared this tool during the recent Superintendents Quarterly and at the Digital Leaders Exchange to gather feedback from the field and align the dashboard with district needs.
About the Dashboard
The dashboard provides a real-time visual overview of implementation progress, including:
- A statewide progress map
- County-level filtering for regional insights
- PSU-specific views for district-level updates
The dashboard is built from the Go-Live Checklist, which includes task-specific checklists aligned with key implementation phases:
- Production Site Setup
- Pre-First Day of School
- First Day of School
- 3 Months Post Go-Live
Access Details
- Superintendents with a Google-based school email address have already been granted access to the NCSIS Implementation Dashboard.
- SIS Coordinators who completed the Phase II Dashboard Access Request Survey have been granted access to the dashboard and their PSU’s Go-Live Checklist spreadsheet.
- Additional team members listed in the survey have also been granted dashboard access.
Important: All users—including SIS Coordinators and implementation team members—must have a school-issued Google email address to access the dashboard and checklist. Access cannot be granted to personal or non-Google accounts.
If your PSU has not yet submitted the Dashboard Access Request Survey or has not received access, please complete the survey as soon as possible to ensure access is granted: Phase II Dashboard Access Request Survey
SIS Coordinators may also share access to the PSU Go-Live Checklist spreadsheet directly with additional team members, as needed.
Next Steps for SIS Coordinators
Once access is granted:
- Navigate to the PSU Page tab in the Go-Live Checklist.
- Begin entering the progress of tasks once your production site is live.
- Use the dropdown menus to update the status of each implementation task.
- Select “Needs Support” for any tasks requiring follow-up.
- Notify your assigned SIS PL Consultant for timely assistance and guidance.
Additional Information
- The dashboard serves as a collaborative pulse check for tracking implementation milestones.
- Communications may come from both Infinite Campus and NCDPI.
- Some tasks may involve other departments and are not solely the responsibility of SIS Coordinators.
- Each PSU has a unique production timeline, so progress stages may vary.
- Regularly reviewing and updating your PSU’s checklist is strongly encouraged.
You can also view a summary of dashboard features and access steps here: NCSIS Implementation Dashboard Overview Slides
Thank you for your continued partnership and dedication to a successful NCSIS rollout. Please reach out to your assigned SIS PL Consultant if you have any questions or need additional support.
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4. Flags for programs, such as 504, AIG, EL, etc, will be attached to students in your trial site, but will be added in your production site after conversion.
Phase II Data Conversion Information
Hot tip: Scheduling Setup should be completed for all students. The “Next Grade” and “Next School” fields determine the enrollment for the 25-26 year in your production site. Check weekly to verify that any new enrollments have these fields completed.
Infinite Campus will convert data for Phase II PSUs directly from PowerSchool. The data files on eMFTS are provided for your information and to allow for easier auditing of data, but any changes to these files will not change the data that is converted into Infinite Campus. The data that is converted comes straight from PowerSchool.
Use the Conversion Guide to help you audit and validate the data you have in PowerSchool using the data files. Make any changes necessary in PowerSchool.
Once your trial site is available, your implementation team will provide you with a Data Validation Workbook. It will have instructions about how to validate the data that has been converted. Any data issues found should be fixed in PowerSchool so that the production site contains the correct data.
Use the PowerSchool->Infinite Campus Data Validation Workbook to find ideas on how to easier find the data in PowerSchool to validate and where to change the data in PowerSchool to fix issues (if applicable).
Previous Phase II Data Conversion Webinar Information:
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Charter School Corner
Phase I & II
Upcoming Charter School SIS Trainings
Charter Connect In-Person meeting
Bi-Monthly Charter School SIS Support Office Hours
Charter School OLR Setup In Person Training
Charter School OLR Processing In Person Training
Charter schools now have a dedicated SIS professional contact!
We are pleased to introduce Jennifer Fogleman as your new dedicated NCSIS Professional Learning Consultant for Charter Schools, effective immediately.
Jennifer brings a wealth of experience in the Student Information System (SIS) and is committed to providing you with the same high level of service you've come to expect from our team.
To reach Jennifer: jennifer.fogleman@dpi.nc.gov
The NCSIS Professional Learning Consultant team is here to support you, please don't hesitate to contact Jennifer if you have any questions or concerns.
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Upcoming Training Information*
Be sure to check the SIS PL Plan or Eventbrite for upcoming in-person and virtual regional meetings and trainings. Don’t miss out on valuable opportunities to connect, learn, and stay informed!
SIS PLP 2024-25 FINAL
Eventbrite-NCSIS
PSU End-of-Year (EOY) Support Webinars
To assist with EOY processes in the NCSIS, webinars have been scheduled for both Phase I and Phase II PSUs:
Phase I PSUs:
- Please visit Eventbrite-NCSIS to find and register for EOY support webinars scheduled for your region.
Phase II PSUs:
- Please visit Eventbrite-NCSIS to find and register for EOY support webinars scheduled for your region.
Charter School Virtual Office Hours are offered twice a month to provide ongoing support and answer your questions.
📅 When: 2nd & 4th Friday of each month⏰ Time: 9:00 AM – 10:00 AM🔗 Join us for Bi-Monthly Charter School Support Virtual Office Hours! Charter School Virtual Office Hours are offered twice a month to provide ongoing support and answer your questions.
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 NCED Connect Opt-In (formerly Home Base) will open soon!
The NC Department of Public Instruction is pleased to announce that the NCED Connect (formerly Home Base) Opt-in Process will open Friday, May 30th! Finance officers and charter school directors/principals may begin opting into NCED Connect for their PSU once the window opens. Click on the following link to see the full announcement and share with the appropriate staff: hb_pricing_memo 2025-26. PLEASE do not opt-in until the window opens on May 30th.
Note: Only finance officers and charter directors/principals should opt-in for their PSU.
Please visit the Opt-in Website for detailed information concerning the NCED Connect Opt-in Process. Questions may be directed to ncedconnect@dpi.nc.gov or jennifer.causey@dpi.nc.gov.
NCBOLD 2025
Registration is NOW OPEN!! 📣
The Division of Digital Teaching and Learning (DTL) is excited to announce that again this summer, we will be offering an all-day digital teaching and learning conference in six of the educational regions throughout our state - NCBOLD. The focus will be NCSIS, AI in Education, NCED Connect Products (NCEES, Schoolnet, Canvas, EBSCO/Britannica), EdTech Tools, and more! A complete session list will be available in the coming weeks.
Target Audience: SIS Personnel, Principals, CO Staff, Instructional Coaches, Teachers
Attendees can earn up to 0.7 CEUs for each day’s attendance. A complimentary lunch will be provided each day. We do ask that you please cancel your registration if your plans change to ensure everyone can attend. For additional information, check out go.ncdpi.gov/NCBOLD.
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2025 Dates & Locations
 Schedule At A Glance
Requesting Technical Support Points of Contact
Please refer to the document below for who to contact for technical support.
Requesting Help
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2024-2025 Home Base Maintenance Periods
Each year, a list of scheduled maintenance windows is published by NCDPI. This is published in advance to help teachers and administrators better prepare for temporary outages and loss of access. Please review the 2024-2025 maintenance schedule and put these dates on your calendar. In most cases, the entire window is not necessary and we can return systems to service earlier than listed. If emergency maintenance is required in addition to these scheduled dates, all users will be notified in advance.
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Home Base Admin Course
Feedback from PSUs identified a need for resource hubs for the Home Base products. The product managers have created Admin Resource Courses for each area. These resource courses are located in the NCDPI Canvas instance.
Please visit these courses. Below are the steps to enroll:
How to access these resources:
- Sign in to the Blue Canvas icon within NCEdCloud
- Using the Global Navigation (on the left), click the Home Base Resources button
- On the menu that opens, select the course(s) you would like to enroll into
- After enrolling, the course will appear on your Canvas Dashboard
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Access for PSU PowerSchool SIS Admins
Any PSU PowerSchool SIS admin who does not have access to the NCDPI “Blue” Canvas located in the NCEdCloud portal and would like to have access follow these steps:
- Log into my.ncedcloud.org
- Find the Blue Canvas icon and click to launch it.
- Agree to the Canvas use policy question and Blue Canvas will open.
If you have any questions, please contact Rebecca Stokes.
Other Information:
- Feel free to provide feedback on these courses. They all contain a feedback button on their homepage.
- We will continue to update these courses as more product information becomes available
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NCDPI Technology Support Center
NCDPI's Technology Support Center continues to meet your support needs for:
- Schoolnet
- NCEES/Unified Talent
- Staff & Student UID (eScholar)
Support availability:
Web (NEW URL): https://ncgov.servicenowservices.com/sp_dpi - 24/7
Phone: 919-716-1840, Monday - Friday, 7 a.m. to 4 p.m. (excluding state holidays)
Submitting a ServiceNow Ticket How to Document
Technical support for SIS needs is handled directly by PowerSchool Support using chat, phone, or by opening a case ticket.
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Follow Us on Social Media!
Follow us on Facebook, Twitter and Instagram, and begin receiving "Did You Know" tips featuring each Home Base product.
These messages will include upcoming changes, tips, and even hidden treasures within each product to make your job easier. If you are not following us on Facebook, Instagram and Twitter, click on the links below and begin today! Make sure you share this information with other staff within your school.
Instagram: @ncdpidtl Facebook: @ndpidtl X: @ncdpidtl
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