Topics in this issue:
- Home Base Maintenance Window - March*
- Digital Leaders Exchange*
- SIS EOY Timeline SY 24-25*
- OCR/CRDC - SY2324 - Due April 7, 2025, Status Report, System Latency Reminder*
- Start and End Dates Report (Required)
- New PowerSchool Contacts sqlReports
- 2025-2026 Course Codes in PowerSchool
- PowerSchool State Reporting*
- Requesting Technical Help Points of Contact
- 2024-2025 Home Base Maintenance Periods
*indicates new article this week
Home Base Maintenance Window - March*
PowerSchool will be unavailable Friday, March 21 starting at 6 PM with a return to service no later than Sunday, March 23 at 9 AM.
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Digital Leaders Exchange*
April 7-10, 2025
The Office of Digital Teaching and Learning is excited to announce our next round of Digital Leaders Exchange. In April, We will have two paths with content highlighting Leadership & Vision from the Digital Learning Plan, and "exchanging" End of Year and Beginning of Year Processes
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Goal 1 – A shared vision for digital teaching and learning is established and communicated with all stakeholders.
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Goal 2 – Effectively plan and implement action steps to carry out the shared vision.
One for SIS Coordinators for both Phase I and II; One for other participants such as human resource directors, tech directors, media directors, and more. We will meet from 9 AM - 4PM and lunch will be catered. Register for a date & location that best fits your schedule.
Event Schedule and Locations
The event will take place across four days, moving to accommodate regional travel:
April 7 | Martin Community College, 1161 Kehukee Park Rd., Williamston, NC 27892
April 8 | Johnston County Schools (AG Glenn Building), 211 East Rose St., Smithfield, NC 27577
April 9 | Iredell-Statesville Schools (Unity Center), 1145 Salisbury Rd., Statesville, NC 28677
April 10 | Buncombe County Schools, 175 Bingham Rd., Asheville, NC, 28806
Review our tentative agenda HERE.
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SIS EOY Timeline SY 24-25*
NCDPI wants to ensure that Phase I and Phase II PSUs understand the timeline for completing the End of Year (EOY) process.
Phase I
There will be no downtime for Phase I PSUs transitioning from the current year to the future year in Infinite Campus (IC). However, NCDPI will transition all Phase I PSUs from the 24-25 school year to the 25-26 year in Infinite Campus on 6/30/2025. This should not be done before June 30th.
Phase II
Phase II PSUs transitioning from PowerSchool (PS) to Infinite Campus will go from IC trial sites to production sites and discontinue using PowerSchool on June 26th.
Phase II PSUs must still do all pre-EOY processes and have EOY validations cleared on or before June 26th, 2025. PowerSchool will be taken offline for EOY processing on June 26, 2025. PSUs will no longer have access to their PowerSchool instances after June 26, 2025.
Please select the link below for a detailed timeline from February 1 to July 15th:
Your support and collaboration are greatly appreciated as we prepare for this unique EOY. If you have any questions or need assistance during the process, please don’t hesitate to contact your Professional Learning Team Consultant.
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OCR/CRDC - SY2324 - Due April 7, 2025, Status Report, System Latency Reminder*
Dear Coordinators,
Please inform other staff as appropriate.
Note: PSUs that were not open in the school year 2023-24 are not required to participate in this collection.
CRDC Submission Deadline: April 7, 2025
The Office for Civil Rights (OCR) has confirmed that the 2024-25 CRDC submission period will close on April 7, 2025. Please review, update, and certify your data before this deadline.
Important: The CRDC collection must be fully certified in the Federal Submission Tool to be considered complete.
March 14, 2025 State Progress Report (Attached)
The latest state progress report, generated on 3/14/2025, includes:
- Percentage of completion for each PSU
- Certification status (certified or pending)
- Current contact information listed in the Federal Submission Tool
Currently, 205 of 337 PSUs show 100% data completion. However, 17 of those have not yet performed the certification step. The remaining PSUs are still in various stages of completion.
You can filter the attached spreadsheet to see your PSU’s current status and progress details.
System Latency Reminder
The Federal Submission Tool is accessible nationwide, with peak usage between 11:00 AM – 4:00 PM EST. Users may experience system latency during these hours, particularly as the new deadline approaches.
- Expect uploads to process overnight.
- If the Pre-Certification or Certification buttons appear unavailable when your PSU is ready to certify, please check the system again later.
- For any system functionality issues, please contact PSC at CRDC@aemcorp.com.
Thank you for your continued efforts. If you have any questions or need assistance, please reach out.
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Start and End Dates Report (Required)
2025-2026 Instructional Start and End Dates (Required)
Please enter your school's instructional start and end dates for the 2025-26 school year into the SIS by April 1. All NC public schools, regardless of type, must provide a minimum of 185 days or 1,025 hours of instruction covering at least nine calendar months. This information is pulled from the SIS on April 2 to verify compliance with the law.
Most PSUs are required to comply with calendar start/end date requirements. Unless the PSU is in an exempt category (SASA, p.51) or has received an approved calendar waiver for the 2025-26 school year, the start date should be no earlier than August 25, 2025 and the end date should be no later than June 12, 2026. This information is pulled from the SIS on April 2 to verify compliance with the law.
For further questions, please contact studentaccounting@dpi.nc.gov.
School Attendance and Student Accounting Manual (SASA)
Calendar Law: LEAs | Charter Schools | Cooperative Innovative High Schools | Lab Schools | Regional School
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New PowerSchool Contacts sqlReports
Three sqlReports are being added to the Data Audits folder in your PowerSchool instance to assist with the cleaning up of contact addresses which will be used to create Households in Infinite Campus. Each report focuses on a different set of students.
Path: Start Page > Reports > sqlReports > Data Audits
The name of the reports are:
 Student Contact Add Match Graduates
This report provides the user with the GRADUATED student and the contacts associated with them. A comparison is made between the student and contact Physical Address and then lists it as a MISMATCH if it is not identical and MATCH if it is.
- Student has a "W4" or "W6" exitcode
- Contact has an originalcontacttype of "mother" or "father" or the originalcontacttype is Null
- Physical address of the student is an exact match to the physical address of the associated contact or a mismatch
Student Contact Add Match Null OCT
This report provides the user with the student and the contacts associated with them. A comparison is made between the student and contact Physical Address and then lists it as a MISMATCH if it is not identical and MATCH if it is. This report only pulls contacts who have no Original Contact Type for their contacts.
- Contact originalcontacttype is Null
- The enroll_status = 0
- Physical address of the student is an exact match to the physical address of the associated contact or a mismatch
Student Contact Address Match
This report provides the user with the student and the contacts associated to them. A comparison is made between the student and contact Physical Address and then lists it as a MISMATCH if it is not identical and MATCH if it is. It only provides Contacts that have an original contact type of mother or father (Parent/Guardian Field 1 or Parent/Guardian Field 2).
- Contact has an originalcontacttype of "mother" or "father"
- The enroll_status = 0
- Physical address of the student is an exact match to the physical address of the associated contact or a mismatch
PowerSchool State Reporting*
Navigate to Reports > State Reports (run and approve at school level and final approval at PSU level)
- Principal Monthly Report - Due each month
- Spring AIG Headcount - Duel 4/30/2025
- Spring Legislative Class Size - Due 4/30/2025
- Charter Schools are exempt from LCS
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Requesting Technical Support Points of Contact
Please refer to the document below for who to contact for technical support.
Requesting Help
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2024-2025 Home Base Maintenance Periods
Each year, a list of scheduled maintenance windows is published by NCDPI. This is published in advance to help teachers and administrators better prepare for temporary outages and loss of access. Please review the 2024-2025 maintenance schedule and put these dates on your calendar. In most cases, the entire window is not necessary and we can return systems to service earlier than listed. If emergency maintenance is required in addition to these scheduled dates, all users will be notified in advance.
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Home Base Admin Course
Feedback from PSUs identified a need for resource hubs for the Home Base products. The product managers have created Admin Resource Courses for each area. These resource courses are located in the NCDPI Canvas instance.
Please visit these courses. Below are the steps to enroll:
How to access these resources:
- Sign in to the Blue Canvas icon within NCEdCloud
- Using the Global Navigation (on the left), click the Home Base Resources button
- On the menu that opens, select the course(s) you would like to enroll into
- After enrolling, the course will appear on your Canvas Dashboard
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Access for PSU PowerSchool SIS Admins
Any PSU PowerSchool SIS admin who does not have access to the NCDPI “Blue” Canvas located in the NCEdCloud portal and would like to have access follow these steps:
- Log into my.ncedcloud.org
- Find the Blue Canvas icon and click to launch it.
- Agree to the Canvas use policy question and Blue Canvas will open.
If you have any questions, please contact Rebecca Stokes.
Other Information:
- Feel free to provide feedback on these courses. They all contain a feedback button on their homepage.
- We will continue to update these courses as more product information becomes available
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NCDPI Technology Support Center
NCDPI's Technology Support Center continues to meet your support needs for:
- Schoolnet
- NCEES/Unified Talent
- Staff & Student UID (eScholar)
Support availability:
Web (NEW URL): https://ncgov.servicenowservices.com/sp_dpi - 24/7
Phone: 919-716-1840, Monday - Friday, 7 a.m. to 4 p.m. (excluding state holidays)
Submitting a ServiceNow Ticket How to Document
Technical support for SIS needs is handled directly by PowerSchool Support using chat, phone, or by opening a case ticket.
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Follow Us on Social Media!
Follow us on Facebook, Twitter and Instagram, and begin receiving "Did You Know" tips featuring each Home Base product.
These messages will include upcoming changes, tips, and even hidden treasures within each product to make your job easier. If you are not following us on Facebook, Instagram and Twitter, click on the links below and begin today! Make sure you share this information with other staff within your school.
Instagram: @ncdpidtl Facebook: @ndpidtl X: @ncdpidtl
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