Topics in this issue:
- SIS EOY Timeline SY 24-25
- Digital Leaders Exchange
- NCED Connect Slide Presentations*
- New PowerSchool Contacts sqlReports
- OCR/CRDC - SY2023-2024 - Data Upload Complete, Certification Hold, and Error Webinars*
- 2025-2026 Course Codes in PowerSchool
- PowerSchool State Reporting
- PowerSchool Student Transfers
- Requesting Technical Help Points of Contact
- 2024-2025 Home Base Maintenance Periods
*indicates new article this week
SIS EOY Timeline SY 24-25
NCDPI wants to ensure that Phase I and Phase II PSUs understand the timeline for completing the End of Year (EOY) process.
Phase I
There will be no downtime for Phase I PSUs transitioning from the current year to the future year in Infinite Campus (IC). However, NCDPI will transition all Phase I PSUs from the 24-25 school year to the 25-26 year in Infinite Campus on 6/30/2025. This should not be done before June 30th.
Phase II
Phase II PSUs transitioning from PowerSchool (PS) to Infinite Campus will go from IC trial sites to production sites and discontinue using PowerSchool on June 26th.
Phase II PSUs must still do all pre-EOY processes and have EOY validations cleared on or before June 26th, 2025. PowerSchool will be taken offline for EOY processing on June 26, 2025. PSUs will no longer have access to their PowerSchool instances after June 26, 2025.
Please select the link below for a detailed timeline from February 1 to July 15th:
Your support and collaboration are greatly appreciated as we prepare for this unique EOY. If you have any questions or need assistance during the process, please don’t hesitate to contact your Professional Learning Team Consultant.
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Digital Leaders Exchange
February 10-13, 2025
The Office of Digital Teaching and Learning is excited to announce a unique professional opportunity taking place February 10–13, 2025, designed to support multiple roles within North Carolina's K-12 education community. This event will replace the February Digital Leader’s Exchange and focus on three key areas:
Phase I: Supporting SIS Coordinators with Infinite Campus Scheduling
Overview: Phase I SIS Coordinators will receive an introduction to the Roll Forward process for managing the Master Schedule in Infinite Campus.
Description: This session will showcase scheduling tools and academic planning features, including how to manage course requests effectively.
Intended Audience: Phase I SIS Coordinators and Scheduling Team Leads
Phase II: Supporting SIS Coordinators with Validating Data & Assigning Tool Rights
Overview: Phase II SIS Coordinators will gain insights into effective data validation processes and practical examples of assigning tool rights to PSU staff.
Description: The SIS Professional Learning Team will guide participants through methods for validating data and assigning appropriate tool rights to ensure accurate and secure data management.
Intended Audience: Phase II SIS Coordinators
School Library Media Coordinators Collaborative
- Members of the 2025 SLMC Collaborative will meet with fellow school librarians in their area to connect with peers and engage in targeted professional development. This portion of our event is by invitation only.
Digital Learning Progress Review and Growth Planning for District Teams
- District Technology Leader Teams will:
- Review their current placement on the NC Digital Learning Progress Rubric.
- Discuss ways to engage District Leadership Teams, Staff, Students, and other Stakeholders in planning for growth with Digital Teaching and Learning.
- Develop strategies to embed AI usage throughout growth plans with policies, procedures, and practices.
Event Schedule and Locations
The event will take place across four days, moving to accommodate regional travel:
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February 10 | Cleveland County Schools, 400 W Marion Street, Shelby, NC 28150
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February 11 | Wilkes County Schools, 613 Cherry St., Wilkesboro, NC 28659
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February 12 | Chatham County Schools, 468 Renaissance Drive, Pittsboro, NC 27312
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February 13 | Craven County Schools, Tucker Creek Middle School, 200 Sermons Blvd, Havelock, NC 28532
*Locations for the SLMC Collaboratives will be forthcoming.
Each day will follow the same schedule:
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Time: 8:00 AM – 4:00 PM *Lunch will NOT be provided. Please bring your lunch with you for this event.
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NCED Connect Slide Presentations*
If you missed the NCED Connect Symposium or just want a handy reference, you can access all the slide presentations HERE. Stay connected and keep learning!
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New PowerSchool Contacts sqlReports
Three sqlReports are being added to the Data Audits folder in your PowerSchool instance to assist with the cleaning up of contact addresses which will be used to create Households in Infinite Campus. Each report focuses on a different set of students.
Path: Start Page > Reports > sqlReports > Data Audits
The name of the reports are:
 Student Contact Add Match Graduates
This report provides the user with the GRADUATED student and the contacts associated with them. A comparison is made between the student and contact Physical Address and then lists it as a MISMATCH if it is not identical and MATCH if it is.
- Student has a "W4" or "W6" exitcode
- Contact has an originalcontacttype of "mother" or "father" or the originalcontacttype is Null
- Physical address of the student is an exact match to the physical address of the associated contact or a mismatch
Student Contact Add Match Null OCT
This report provides the user with the student and the contacts associated with them. A comparison is made between the student and contact Physical Address and then lists it as a MISMATCH if it is not identical and MATCH if it is. This report only pulls contacts who have no Original Contact Type for their contacts.
- Contact originalcontacttype is Null
- The enroll_status = 0
- Physical address of the student is an exact match to the physical address of the associated contact or a mismatch
Student Contact Address Match
This report provides the user with the student and the contacts associated to them. A comparison is made between the student and contact Physical Address and then lists it as a MISMATCH if it is not identical and MATCH if it is. It only provides Contacts that have an original contact type of mother or father (Parent/Guardian Field 1 or Parent/Guardian Field 2).
- Contact has an originalcontacttype of "mother" or "father"
- The enroll_status = 0
- Physical address of the student is an exact match to the physical address of the associated contact or a mismatch
OCR/CRDC - SY2023-2024 - Data Upload Complete, Certification Hold, and Error Webinars*
Dear Coordinators,
Please share this information with relevant staff as needed.
PSUs Not Open in 2023-24 Are Exempt
Public School Units (PSUs) that were not open during the 2023-24 school year are not required to participate in this collection.
NCDPI Data Upload Status – Complete
The Retention (RETN) and Internet (INET) data uploads have been successfully completed. PSUs may now proceed with any necessary updates in the Federal Submission Tool.
PSUs Should Not Certify the CRDC Until Further Notice
The Partner Support Center (PSC) has requested that North Carolina PSUs refrain from certifying the CRDC until the Office for Civil Rights (OCR) provides guidance on handling HIBS-2 (Allegations of Harassment or Bullying by Religion Type) in North Carolina.
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Next Steps for PSUs: Continue adding local data and resolving errors in preparation for certification.
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If You Have Already Certified: Contact the PSC to unlock your collection. PSC contact information is at the end of this email.
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NCDPI Will Provide Further Guidance: We will inform PSUs as soon as the PSC confirms how HIBS-2 should be handled. The PSC ticket number for this issue is CRDC PSC 25-00220.
CRDC Error Review Webinars – 2:30-4:00 PM
NCDPI will host live error review sessions to provide real-time assistance and facilitate process-sharing among PSUs. Use the same link to join any session.
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Webinar Dates:
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Wednesday, February 12, 2025 – 2:30 – 4pm
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Wednesday, February 26, 2025 – 2:30 – 4pm
Join the meeting now
Meeting ID: 275 486 542 860
Passcode: TFomt7
CRDC Support
Please reach out with any questions.
PowerSchool State Reporting
Navigate to Reports > State Reports (run and approve at school level and final approval at PSU level)
- Principal Monthly Report - Due each month
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Requesting Technical Support Points of Contact
Please refer to the document below for who to contact for technical support.
Requesting Help
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2024-2025 Home Base Maintenance Periods
Each year, a list of scheduled maintenance windows is published by NCDPI. This is published in advance to help teachers and administrators better prepare for temporary outages and loss of access. Please review the 2024-2025 maintenance schedule and put these dates on your calendar. In most cases, the entire window is not necessary and we can return systems to service earlier than listed. If emergency maintenance is required in addition to these scheduled dates, all users will be notified in advance.
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Home Base Admin Course
Feedback from PSUs identified a need for resource hubs for the Home Base products. The product managers have created Admin Resource Courses for each area. These resource courses are located in the NCDPI Canvas instance.
Please visit these courses. Below are the steps to enroll:
How to access these resources:
- Sign in to the Blue Canvas icon within NCEdCloud
- Using the Global Navigation (on the left), click the Home Base Resources button
- On the menu that opens, select the course(s) you would like to enroll into
- After enrolling, the course will appear on your Canvas Dashboard
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Access for PSU PowerSchool SIS Admins
Any PSU PowerSchool SIS admin who does not have access to the NCDPI “Blue” Canvas located in the NCEdCloud portal and would like to have access follow these steps:
- Log into my.ncedcloud.org
- Find the Blue Canvas icon and click to launch it.
- Agree to the Canvas use policy question and Blue Canvas will open.
If you have any questions, please contact Rebecca Stokes.
Other Information:
- Feel free to provide feedback on these courses. They all contain a feedback button on their homepage.
- We will continue to update these courses as more product information becomes available
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NCDPI Technology Support Center
NCDPI's Technology Support Center continues to meet your support needs for:
- Schoolnet
- NCEES/Unified Talent
- Staff & Student UID (eScholar)
Support availability:
Web (NEW URL): https://ncgov.servicenowservices.com/sp_dpi - 24/7
Phone: 919-716-1840, Monday - Friday, 7 a.m. to 4 p.m. (excluding state holidays)
Submitting a ServiceNow Ticket How to Document
Technical support for SIS needs is handled directly by PowerSchool Support using chat, phone, or by opening a case ticket.
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Follow Us on Social Media!
Follow us on Facebook, Twitter and Instagram, and begin receiving "Did You Know" tips featuring each Home Base product.
These messages will include upcoming changes, tips, and even hidden treasures within each product to make your job easier. If you are not following us on Facebook, Instagram and Twitter, click on the links below and begin today! Make sure you share this information with other staff within your school.
Instagram: @ncdpidtl Facebook: @ndpidtl X: @ncdpidtl
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