What's New!
- IP Address for Infinite Campus Data Extract Utility*
- Messenger with Voice*
- XG Flag*
- PMR Update*
- High School Transcript Update*
- Student Email Import*
- Term Type Setup Update*
- Address Script*
- Printing Transcript Clarification*
- KnowledgeOwl*
- Data Validation Reports*
- Upcoming Training Information*
- Clarifying Points*
Reminders:
- OCR_CRDC SY2324 Getting Started - Canvas Course
- IC PD Yearly Event Series
- Requesting Technical Support Points of Contact
- Infinite Campus Updates
- ML (Multilingual Learners) Data in Infinite Campus
- No Show Record End Status
- Central Office Calendar
- Partnering Progress
- NCSIS Resources
- 2024-2025 Home Base Maintenance Periods
- Want to Stay in the Loop?
- Questions
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*indicates new or updated information
WHAT'S NEW!
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IP Address for Infinite Campus Data Extract Utility*
If you're using the Infinite Campus Data Extract Utility and you have a local SFTP server on your network, please make sure to add the IP address 198.145.33.100 to your allowed list. This is an additional outbound address that they will be using for some of the file transfers.
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Messenger with Voice*
The Remote Dial-In tool is available to PSUs who already use Messenger with Voice functionality. This tool allows an emergency message to be sent without using the Campus application. Instead, the person sending the message calls a Shoutpoint phone number and follows the telephone prompts to create and deliver the message.
The following setup is required for Remote Dial-In capabilities:
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Remote Dial-In functionality requires that the district already use Campus Messenger with Voice and complete the setup steps listed above.
- The district must request Remote Dial-In functionality and it must be enabled by Infinite Campus Hosting staff.
The person sending the message must have access to a phone and have the Shoutpoint Remote Dial-In phone number/password readily available.
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PMR Update*
NCSIS PMR Update for Infinite Campus Phase I Schools
NCDPI PMR (Principals Monthly Report) is now available in NCSIS for Phase 1 schools to generate. To assist you in reviewing the report, please refer to the linked Infinite Campus Knowledge Base article below.
The PMR can only be generated once all the PMR fatal validations are cleared. The PMR validations can be found in the data validation reports under Reporting. Once the FATAL validations are clear, the PMR Summary and PMR Detail reports can be generated and viewed on the screen or downloaded.
Please do not submit PMR reports until Monday, September 30, 2024, as we are finalizing the Membership Last Day column. Membership Last Day is currently reporting incorrectly for those who have withdrawn. Your patience is appreciated, and we will notify you once the updates are complete.
If you have questions about PMR Extract functionality, please contact your Regional SIS Professional Learning Consultant.
If you have questions about student accounting policy, please email StudentAccounting@dpi.nc.gov.
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High School Transcript Update*
High School Transcript Update for Infinite Campus Phase I Schools
As we transition to Infinite Campus, we wanted to assure you that we are actively refining processes so that transcripts are accurate and seamlessly moving to CFNC. During implementation, two items were recently identified that impacted student GPA and class rank. These issues have been corrected and will be accurate moving forward.
One of the issues involved credit recovery grades. Credit recovery grades are those whose course codes ended in XR in the 8,9,10 digits. In some cases, these courses were incorrectly assigned a GPA weight of 1.000. During the investigation, it was discovered that credit recovery courses affected both historical data in PowerSchool and any new credit recovery grades entered since the NCSIS went live. A data validation report has been created titled Transcript Credit Recovery Audit that will identify any credit recovery grade that has a GPA weight greater than ‘0’ associated. The GPA weight will have to be changed to 0 or left blank.
Please note that in the NCSIS-Infinite Campus, GPA and class rank are calculated in real-time and may change as new grades are added or changed.
The CFNC e-transcript is current with Official transcripts from PowerSchool as of June 30 for our Phase I schools; final summer school grades and current courses are not reflected on that version. To help students and educators in this period of transition, in early October after the data are ready in Infinite Campus to be pulled by the CFNC.org e-transcript platform, CFNC will automatically resend all transcripts to colleges for students who sent them after June 30.
If you encounter any other issues with the NC Official Transcript, please submit a ticket with Infinite Campus, and we will address them promptly as we know this is a critical time for transcripts. Thank you for your ongoing support.
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Term Type Setup Update*
Infinite Campus has added a new field in Course Information and Section Information to assist with extracts that identify when a section is happening. The field is Term Type Override and must be completed on each course, with any exceptions to the default set at the section level.
Please see the Knowledge Base article on setting up Term Types for courses below.
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/term-type-setup
Schools are encouraged to enter this information as soon as possible, especially if testing in the near future. Please contact your regional accountability office with any questions.
Update to Term Type Information:
Term type course information was mass updated for some courses by Infinite Campus. Please see the information below.
Elementary
- Any course code with a 'Z' in the sixth character
- Was made Year-long in both Course and Section
Middle School
- Any Course code with a 'Y' in the sixth character
- Course Code begins with a '1', '2', '3', '4'
- Was made Year-long in both the Course and Section
Note: If PSUs already populated this information for their sections this information was not modified.
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Address Script*
A script was run to parse addresses with apparent apartment numbers denoted by a comma (“,”) in the “Street” field to match Campus formatting by placing the values into the Street, Tag and Apartment fields. This will not work for every address but will clean up many that may not be currently parsed. It will only impact addresses that currently have a comma in the “Street” field.
Instances that currently look like:
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 Will be parsed to look like:
Printing Transcript Clarification*
Phase I PSUs should be printing transcripts from Infinite Campus now. Access to print transcripts from PowerSchool will be removed soon for Phase I PSUs. If you are having issues printing transcripts in Infinite Campus, please contact your IC implementation team or submit a service ticket if you have been transitioned to Infinite Campus support.
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KnowledgeOwl*
We are pleased to introduce our knowledge management system, which will house NCDPI documentation. KnowledgeOwl will include articles (QRDs) that are created and updated by the SIS Professional Learning team. Please use the link below to access the recently added articles. We encourage you to check back regularly for additional resources.
NCSIS Knowledge Base | NC Department of Public Instruction
Newly published articles-
Adding an XG Flag
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/programs-graduation-program-assignment
Student Email Import
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/email-import
Term Type Setup
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/term-type-setup
Dropout Reporting
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/dropout-reporting
Helpful Reports & Processes
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/helpful-reports-and-processes
Transcripts
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/graduation-program-assignment
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/cte-program-assignment
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/transcripts
NC No Show Process
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/nc-no-show-process
Data Validation Reports*
Newly added!
Please run the Invalid Transcript Grade Levels data validation report and update grade level information as necessary.
Please run the Credit Recovery Transcript data validation report to identify any credit recovery grade that has a GPA weight greater than ‘0’ associated. The GPA weight will have to be changed to 0 or left blank.
Please run the IC Internal Audit for schools, calendars, and enrollment data validation. Within this report, there is a specific section called 'Grade Levels Associated with Calendars,' which includes a column listing all grade levels excluded from class rank/GPA. Please review this section and ensure the information is accurate.
Stay ahead of data issues—use the Data Validation Report to quickly spot and fix data errors, keeping your PSU’s records clean and accurate! Check out the article below to see how it’s done.
Reporting>Data Validation>Data Validation Report - Data Validation Report | Infinite Campus
Report examples: Census Household Cleanup, Withdrawn Student Audit Report, Unicode Character Cleanup, Parent Portal, Census Rules, & IC Internal Audit for schools, calendars, and enrollment data validation.
Upcoming Training Information*
Phase I Check in & Technical Assistance Webinar: Please register for your preferred dates and submit any questions you may have before the webinar by clicking the link below:
Submit Questions
Fall SIS Conference: October 7th - 9th, 2024, at the Raleigh Convention Center
SIS Conference Schedule is LIVE - Please wait until Monday 9/30 to begin choosing your sessions as we expect additions/changes. If you have not registered for the SIS/AIM Conference, please go ahead and register as soon as possible. We are limited with space at SIS Conference (Sheraton) as we expect to close registration very soon.
SIS Admin Training “Mastering Campus” (Limited to 1 SIS Admin per PSU)
Register for free 5-day SIS Admin Training. Choose your dates/locations
Choose 1 Location Per PSU:
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Clarifying Points*
Data Update:
- EC flags in Infinite Campus are now functioning correctly. Flags should automatically populate based on the student's service start and end dates.
- Discipline data has been imported.
- Birth Country will be updated in Infinite Campus soon.
Assessment/Testing Data:
- The WIDA ACCESS and Screener historical scores have been put into Infinite Campus.
- The EOG/EOC scores will be coming soon.
- CPR scores will be coming soon.
Military Information: will be imported into Infinite Campus at no cost to PSUs—there is no need to pay Infinite Campus for this data.
Standards: Science & PE standards are now available in Infinite Campus.
Course Codes: PLTW high school course codes have been updated for PSUs.
Combine Person Tool & ServiceNow Tickets:
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Current Status: PSUs are currently unable to use the Combine Person tool.
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Help Ticket Update: If you find that one individual (student or staff) has multiple Person records with different student or staff UIDs associated, please submit a ServiceNow ticket. NCDPI will correct both Infinite Campus and the appropriate UID System. Please do not submit tickets for duplicate Person records where one of the records does not have an associated UID — for example, an employee who has one Person record as an employee and a second Person record as a parent. This process may change, and we will provide further updates as needed.
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REMINDERS:
OCR_CRDC SY2324 Getting Started - Canvas Course
Dear Coordinators,
Please inform other staff as appropriate.
Note: PSUs that were not open in the school year 2023-24 are not required to participate in this collection.
NC CRDC SY 23-24 Canvas Course – Now Open
The NC CRDC SY 2023-24 Canvas Course is now open. The previous course was closed on Monday, September 9, 2024. Previous enrollees have been migrated to the new course, and an invitation was sent to each participant via the Canvas system.
The new course is divided into modules that build concepts step by step. It outlines the responsibilities of PSUs and explains how NCDPI assists with pre-populating data. The course must be completed in order during the first access, but afterward, users can navigate freely between modules. Quizzes are included to reinforce understanding and serve as verification—there are no penalties, but they help ensure participants stay on track.
Course Announcements will provide a less formal communication method, while official messages from NCDPI will still be sent directly to CRDC Coordinators.
NC-specific documentation for the CRDC process will be housed within the course. Examples include the CRDC Collection By Entity Excel document, which informs CRDC Coordinators and designees of the data NCDPI will pre-populate when the submission window opens, as well as presentations used during face-to-face and webinar sessions. Webinar recordings will also be available in the course. Additionally, the CRDC SY 2023-24 course provides more information on the error resolution process within the Federal Submission Tool and includes references to relevant federal source documentation for each topic.
A course calendar is available and will list key events such as conferences, webinar invites and the submission window time frame. Check the calendar frequently for updates.
Any public school employee participating in or interested in CRDC is invited to enroll. Please share that the course enrollment link is available on the NCDPI CRDC website: Civil Rights Data Collection | NC DPI.
SY2023-24 CRDC Federal Submission Window
The OCR has announced that the Federal Submission Tool will be open from December 9, 2024, through March 7, 2025. These dates are subject to change. The 2023-24 LEA and School forms have been published. For more information, visit the Civil Rights Data Collection Resource Center.
CRDC Support
- For CRDC system-related issues, please email CRDC Partner Support Center at CRDC@aemcorp.com.
For specific questions regarding the NCDPI data upload, please email nc.ocr.crdc@dpi.nc.gov
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IC PD Yearly Event Series
Check out “YES” Infinite Campus Professional Development Series!
YES includes timely instruction on a wide array of Infinite Campus topics during the school year! YES has district-wide access to NINE live events and access to all session recordings for one year.
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Requesting Technical Support Points of Contact
Please refer to the document below for who to contact for technical support.
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Infinite Campus Updates
North Carolina - Diploma Types, Post Graduation Plans, Grade Level Updates
The options for Graduation Diploma Type and Post Grad Plans have been updated, along with State Grade Levels, to meet current DPI requirements.
North Carolina - NC Graduation Data Verification Extract
The NC Graduation Data Verification Extract is now available. This report includes student information, diploma information, and post-graduate intentions for graduating high schoolers. Five separate reports are available:
- Student Detail
- Certificates by Post Graduation Intention
- Certificates by Course of Study
- Diplomas by Course of Study
- Diplomas by Post Graduation Intention
ML (Multilingual Learners) Data in Infinite Campus
Please find below the presentation that has been shared with PSU EL Coordinators. It includes recommendations for tool rights assignments for EL staff and teachers, as well as the steps for creating an EL record.
Working Document for ML Data in Infinite Campus
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No Show Record End Status
The first ten days of the school year are complete, and PSUs should now verify that all no-show records have been updated with an appropriate end status, either W1 or W2. Please remember that a W1 end status can only be selected if a records request has been received from the new school.
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Central Office Calendar
Missing a Central Office calendar? Ensure you've created a calendar for your Central Office. This will enable it to appear in the context dropdown. Use the Calendar Wizard tool to create a new blank calendar to create your Central Office Calendar. Set the start date to 7/1/24 and the end date to 6/30/25. Select the school on the right (Central Office) and click run wizard.
Calendar Wizard | Infinite Campus
Partnering Progress
To support the successful implementation of the NCSIS, we have developed a detailed professional development plan for both Phase I and Phase II participants. This plan will provide you with the knowledge, skills, and resources needed to implement NCSIS effectively. Registration links are available for most events now, while others will be added in the coming months.
The linked document outlines the full professional development plan for Phase I and II, including:
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Training Workshops: Covering NCSIS fundamentals and implementation
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Ongoing Support: Regular check-ins with NCSIS consultants, access to online resources, and participation in PLCs.
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Continuous Improvement: Regular assessment and feedback cycles to refine and enhance implementation practices.
NCSIS Resources
Phase I participants will gain access to the Campus Community, where they can acquire product knowledge, glean tips and tricks, and engage in networking opportunities with other districts. The Campus Community offers convenient single sign-on access from the Campus system to a wealth of resources including the knowledge base, forum discussions, learning tools, support site, upcoming events, and more.
Campus Community- contains the information you need to learn how to use Infinite Campus through product documentation, videos & simulations, study guides, forums, and much more. Whether you are a teacher, data manager, or Infinite Campus user, you will find the learning resources in a clearly defined pathway for a seamless transition from PowerSchool.
Campus Passport- is on-demand, self-paced courses that can be assigned to new and existing staff. Accessed through the Campus Community, you will find Instructor-Led Training, specific E-Learning courses, or select a learning plan based on your district role.
KnowledgeOwl: KnowledgeOwl will include articles (QRDs) that are created and updated by the SIS Professional Learning team.
NCSIS Knowledge Base | NC Department of Public Instruction (knowledgeowl.com
NCSIS Crosswalk Document- will contain Infinite Campus and PowerSchool terms with their meanings to assist users with learning the new NCSIS terminology. This is a working document and will be updated regularly. NCSIS Crosswalk Document
IC Role Specific Resources- can be viewed by clicking on http://ncsis.gov , go to the Phase I PSU’s tab and scroll to the IC Role Specific Resources section. It Includes information for specific staff roles, as well as a guide for parents & students.
Webinar Recording Links and FAQs- can be found at http://ncsis.gov under the Professional Learning tab. Please check for recently added webinars.
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2024-2025 Home Base Maintenance Periods
Each year, a list of scheduled maintenance windows is published by NCDPI. This is published in advance to help teachers and administrators better prepare for temporary outages and loss of access. Please review the 2024-2025 maintenance schedule and put these dates on your calendar. In most cases, the entire window is not necessary and we can return systems to service earlier than listed. If emergency maintenance is required in addition to these scheduled dates, all users will be notified in advance.
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Questions?
Please feel free to reach out for questions or concerns by emailing ncsis@dpi.nc.gov
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