Topics in this issue:
- Digital Leaders Exchange - September*
- Requesting Technical Help Points of Contact*
- OCR_CRDC SY2324 Getting Started - Canvas Course*
- Reminder: Scheduling in PowerSchool
- School Attendance and Student Accounting (SASA) Manual
- Stored Grades Process Update
- PowerSchool Student Transfers
- Data Conversion and Address Validation
- PowerSchool State Reporting
- Phase I Bulletin Sign-Up
- 2024-2025 Home Base Maintenance Periods
- Save the Date! - SIS Conference 2024*
*indicates new article this week
Digital Leaders Exchange Recap - September*
The Digital Leaders Exchange Opening slidedeck can be found HERE
All session links are provided below:
Please bookmark these resources:
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Requesting Technical Support Points of Contact*
Please refer to the document below for who to contact for technical support.
Requesting Help
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OCR_CRDC SY2324 Getting Started - Canvas Course*
Dear Coordinators,
Please inform other staff as appropriate.
Note: PSUs that were not open in the school year 2023-24 are not required to participate in this collection.
NC CRDC SY 23-24 Canvas Course – Now Open
The NC CRDC SY 2023-24 Canvas Course is now open. The previous course was closed on Monday, September 9, 2024. Previous enrollees have been migrated to the new course, and an invitation was sent to each participant via the Canvas system.
The new course is divided into modules that build concepts step by step. It outlines the responsibilities of PSUs and explains how NCDPI assists with pre-populating data. The course must be completed in order during the first access, but afterward, users can navigate freely between modules. Quizzes are included to reinforce understanding and serve as verification—there are no penalties, but they help ensure participants stay on track.
Course Announcements will provide a less formal communication method, while official messages from NCDPI will still be sent directly to CRDC Coordinators.
NC-specific documentation for the CRDC process will be housed within the course. Examples include the CRDC Collection By Entity Excel document, which informs CRDC Coordinators and designees of the data NCDPI will pre-populate when the submission window opens, as well as presentations used during face-to-face and webinar sessions. Webinar recordings will also be available in the course. Additionally, the CRDC SY 2023-24 course provides more information on the error resolution process within the Federal Submission Tool and includes references to relevant federal source documentation for each topic.
A course calendar is available and will list key events such as conferences, webinar invites and the submission window time frame. Check the calendar frequently for updates.
Any public school employee participating in or interested in CRDC is invited to enroll. Please share that the course enrollment link is available on the NCDPI CRDC website: Civil Rights Data Collection | NC DPI.
SY2023-24 CRDC Federal Submission Window
The OCR has announced that the Federal Submission Tool will be open from December 9, 2024, through March 7, 2025. These dates are subject to change. The 2023-24 LEA and School forms have been published. For more information, visit the Civil Rights Data Collection Resource Center.
CRDC Support
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Reminder: Scheduling in PowerSchool
Student and Teacher schedules in PowerSchool should reflect their real-life schedules as closely as possible. Improper scheduling in PowerSchool can cause errors in reporting numbers on federal and state reports, legislative data, and school report cards (as shown below).
A teacher can only be in one place at a time. Therefore, teachers should only be scheduled into one section during the same period and term. Doing so will skew the class size averages, as shown below.
Note: This is not concerning combo classes.
Additionally, only staff with a valid UID should be assigned to a section - no invalid “placeholder” accounts. This includes Community College teachers.
School Attendance and Student Accounting (SASA) Manual
The SASA Manual was amended to implement pertinent legislation, funding in arrears, and the new Student Information System (SIS). Revisions include the admission of out-of-state and foreign exchange students to charter schools, withdrawing students from school, coding attendance on individual student make-up days, the class size waiver request process, guidance about eligibility for use of a modified school calendar, retention of digitized student records, and assignment of Student User Identification numbers. Information about the addition of Pre-K ADM to the K–13 ADM for purposes of school principal salary calculation was added as well; changes to the Principal Salary Schedule are effective January 2025 and will be brought before the Board in the fall for final approval.
Link to SASA: https://www.dpi.nc.gov/bsopsasa-2024pdf/download?attachment
Stored Grades Process Update
Changes have been made to the Permanently Store Grades process in PowerSchool for the 24-25 school year to help PSUs correctly enter, store, and update students' grades.
To keep you informed and prepared for the 24-25 school year, the Permanently Store Grades QRD has been updated to reflect these changes.
When storing a final grade (F1), you can be confident that the options for store methods and the percentage of course credit will be automatically updated, ensuring the accuracy and efficiency of the process.
When F1 is entered as the Historical Store Code, the only available store methods are Do not store and Store with credit. If the Store with credit option is chosen the % of course credit field will automatically populate with 100%, and cannot be modified.
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 When a Historical Store Code other than F1 is entered, the only options in the drop-down under Store are Do not store or Store with no credit.
 Additionally, under the Advanced Potential and Earned Credit Options the only option available for storing grades will be Store both Potential and Earned Credit.
PowerSchool Student Transfers
Student Transfers in PowerSchool from Phase I Schools to Phase II Schools
Since PowerSchool returned to service post-EOY, NCDPI has been working with PowerSchool to run scripts in all Phase I PowerSchool instances to close them out. These scripts included transferring all students' records out as no-show records with an exit comment of “Infinite Campus.” This will allow Phase II PSUs still using PowerSchool SIS to transfer in the students' records.
We are pleased to announce that as of July 12, 2024, all students have been successfully transferred out of Phase I PSU PowerSchool Instances, and their records are now ready for transfer into Phase II PSUs.
It is important to note that student records in the inactive Phase 1 PowerSchool instances will remain available for transfer to active Phase 2 PowerSchool instances throughout the year. If a student transfers to your PSU from a Phase 1 PSU, it is your responsibility to not only pull in the student's historical records from PowerSchool, but also update the most recent enrollment from the prior PSU to reflect the correct entry and exit dates. You may need to contact the student's prior Phase 2 PSU to ask for this information.
For students who move between Phase I and Phase II schools multiple times during the year, only the enrollment record created at EOY will be maintained. Therefore, students moving from a Phase I PSU must be treated as an out-of-state transfer for subsequent enrollments, and data must be manually entered. We know there will be enrollment record gaps throughout the year as PSUs cannot recreate enrollment records for a Phase I PSU when transferring records. This is okay; we are working on resolving this when Phase II PSUs move to Infinite Campus.
The Student UID System can be checked to determine whether a student record has been moved between Phase I and II PSUs. When a student is enrolled in Infinite Campus for the first time, the UID System will be updated to reflect a “Source System” of “IC,” and the user creating the update is “ic-studentws” as shown in the screenshot below.
Data Conversion and Address Validation
Address verification and validation are critical for the data conversion in Infinite Campus. As PSUs work to clean up addresses, they should collaborate with the transportation department to ensure the address changes won’t disrupt the current bus route information.
When updated student information is loaded into the school bus routing system, any change in street address will remove a student from their bus route pending reassignment. Please coordinate closely with the transportation department to minimize disruption and use valid County GIS map addresses. Google Maps, OpenStreetMap, and other consumer mapping applications are more likely to provide invalid addresses in most PSUs.
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PowerSchool State Reporting
Navigate to Reports > State Reports (run and approve at school level and final approval at PSU level)
- Final Graduate Verification Report - Due 8/12/2024
- Submission end date has been updated in PowerSchool
- Fall School Start-Time and End-Time Report - Due 9/15/2024
- Common Follow-up System Collection - Due 9/30/2024
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Phase I Bulletin Sign-Up
Phase I PSUs- Want to stay in the loop? Click on the link below to learn how to sign up to receive the weekly NCSIS Phase I bulletin.
How to Subscribe to a NC DPI DTL Bulletin/Newsletter
Stay informed with the latest NCSIS news and information by visiting- http://ncsis.gov
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2024-2025 Home Base Maintenance Periods
Each year, a list of scheduled maintenance windows is published by NCDPI. This is published in advance to help teachers and administrators better prepare for temporary outages and loss of access. Please review the 2024-2025 maintenance schedule and put these dates on your calendar. In most cases, the entire window is not necessary and we can return systems to service earlier than listed. If emergency maintenance is required in addition to these scheduled dates, all users will be notified in advance.
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Save the Date! - SIS Conference 2024*
Registration is now OPEN - sign up HERE!
Home Base Admin Course
Feedback from PSUs identified a need for resource hubs for the Home Base products. The product managers have created Admin Resource Courses for each area. These resource courses are located in the NCDPI Canvas instance.
Please visit these courses. Below are the steps to enroll:
How to access these resources:
- Sign in to the Blue Canvas icon within NCEdCloud
- Using the Global Navigation (on the left), click the Home Base Resources button
- On the menu that opens, select the course(s) you would like to enroll into
- After enrolling, the course will appear on your Canvas Dashboard
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Access for PSU PowerSchool SIS Admins
Any PSU PowerSchool SIS admin who does not have access to the NCDPI “Blue” Canvas located in the NCEdCloud portal and would like to have access follow these steps:
- Log into my.ncedcloud.org
- Find the Blue Canvas icon and click to launch it.
- Agree to the Canvas use policy question and Blue Canvas will open.
If you have any questions, please contact Rebecca Stokes.
Other Information:
- Feel free to provide feedback on these courses. They all contain a feedback button on their homepage.
- We will continue to update these courses as more product information becomes available
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NCDPI Technology Support Center
NCDPI's Technology Support Center continues to meet your support needs for:
- Schoolnet
- NCEES/Unified Talent
- Staff & Student UID (eScholar)
Support availability:
Web (NEW URL): https://ncgov.servicenowservices.com/sp_dpi - 24/7
Phone: 919-716-1840, Monday - Friday, 7 a.m. to 4 p.m. (excluding state holidays)
Submitting a ServiceNow Ticket How to Document
Technical support for SIS needs is handled directly by PowerSchool Support using chat, phone, or by opening a case ticket.
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Follow Us on Social Media!
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These messages will include upcoming changes, tips, and even hidden treasures within each product to make your job easier. If you are not following us on Facebook, Instagram and Twitter, click on the links below and begin today! Make sure you share this information with other staff within your school.
Instagram: @ncdpidtl Facebook: @ndpidtl X: @ncdpidtl
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