What's New!
- Digital Leaders Exchange - September
- Thank You & Support Reminders*
- PMR Report Status*
- Military Information & Military Connections*
- Adding Standards*
- NCSIS Transcript*
- Transcript Issue Check*
- Report Card Setup*
- Clarifying Points*
- KnowledgeOwl*
- Upcoming Training Information*
Reminders:
- New Day! Tell a Friend!
- PSU Issue Support
- SASA Revisions
- Data Validation Reports
- Campus Parent & Campus Student Webinar for Families
- Partnering Progress
- NCSIS Resources
- 2024-2025 Home Base Maintenance Periods
- Want to Stay in the Loop?
- Questions
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*indicates new or updated information
WHAT'S NEW!
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Digital Leaders Exchange - September
The NC Digital Leaders Exchange is coming to a location near you soon! Each event will run from the East to the West while also aligning each “exchange” with a part of the Digital Learning Plan. In September, we will be highlighting Cybersecurity and Data Privacy along with the typical offerings of Home Base product update sessions.
Special Guests: Tim Wease & Sammie Carter (Cybersecurity), Home Base Team, E-Rate & DTL Team
We will meet from 9:00 AM - 4:00 PM and lunch will be catered. Register for a date & location that best fits your schedule.
Register at: https://www.eventbrite.com/cc/digital-leaders-exchange-3571799
Our agenda can be found HERE.
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Thank you & Support Reminders
Thank you for being an integral part of Phase I of the North Carolina Student Information System (NCSIS) implementation powered by Infinite Campus. As we approach the start of the new school year, I wanted to take a moment to touch base with you regarding this important transition.
Support and Assistance Contacts:
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Implementation Team: Your assigned Implementation team is available to assist you with any questions or concerns during this transition.
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NCDPI SIS Professional Learning Consultant: For additional guidance, please don't hesitate to reach out to your assigned NCDPI SIS Professional Learning Consultant.
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NC-Specific Issues: If you encounter any North Carolina-specific issues, feel free to contact us at ncsis@dpi.nc.gov.
You can also access the full Professional Learning Plan with many live webinars and trainings to support you and your team throughout the process: Professional Learning Plan.
As with any significant change, there will be some adjustments along the way. We appreciate your patience and understanding as we work through these changes together. Your leadership and flexibility are invaluable during this time.
Thank you again for your continued dedication to ensuring a smooth and successful implementation. We are here to support you every step of the way.
Best regards,
Matthew Mayo
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PMR Report Status*
PMR Report:The PMR (Principal’s Monthly Report) is currently in the testing phase. We’ll update you once it’s ready for use.
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Military Information & Military Connections*
Military information will be imported into Infinite Campus at no cost to PSUs—there is no need to pay Infinite Campus for this data.
The Military Connections tool tracks data for those in a student's household who are military personnel. This tool works with the Impact Aid tool, which tracks parents/guardians employed at federal sites (armed forces locations, reservation lands, etc.).
https://kb.infinitecampus.com/help/military-connections
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NCSIS Transcript*
Transcripts are now available for PSUs to generate. Before running and printing transcripts, please consult your SIS Coordinator to ensure that your student information is up to date and that the appropriate graduation program has been assigned.
Missed our NCSIS Transcript Webinar on Wednesday, September 4th? No problem! You can view the webinar recording under the Professional Learning tab on our website: http://ncsis.gov.
For assistance with running and printing transcripts, please refer to the articles below.
Graduation | NC Department of Public Instruction (knowledgeowl.com)
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Transcript Issue Check*
If a suppressed grade is appearing on the transcript and shouldn't be, please review the image below. Check the school standards and ensure that the credit type "SU" is not selected on the list.
The pathway for this is: Grading & Standards> Standards Setup> School Standard Setup
 If a middle school student took a high school course for credit and it isn’t appearing on the transcript, check whether the credit type is set to "Middle," as shown below. If it is, you'll need to update the credit type to "High" and correctly designate the course name. The "MS" credit type is a generic designation used for tracking middle school courses on the transcript tab without displaying them on the actual transcript.
 Please refer to the image below for guidance on how the credit type should be designated. In this example, the credit type under "Transcript Credit Information" is listed as "Math" under high school credit types.
Report Card Setup*
Please verify that your schools have progress & report cards setup. Please see the information below to assist in creating a report card template if necessary. (System Settings > System Preferences > Report Setup)
North Carolina Report Card Setup
If you need assistance with this process, please reach out to your Infinite Campus Implementation team.
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Clarifying Points*
Data Update: Discipline data has been imported. EC and Testing data should be available within Infinite Campus soon.
Withdrawals: When withdrawing a student in Infinite Campus, the end date will be the last day a student attended school.
Flags: Please do NOT change any flag that has “State owned flag” in the Description and is checked as State Reported.
Service Type: Please see information below for designating a service type on the Enrollment tool.
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Primary (P)- to be used for the primary enrollment for the student
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Partial (S)- to be used for cross-enrollments
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Special Ed Services (N)- Do not use
GPA Calculation:
GPA weight is synonymous with course credits. Bonus points are not being used based on NC GPA calculations. The GPA added value that was done in PowerSchool is done through score groups in Infinite Campus. There are 3 score groups for High School credit courses that are used – 4pt, 4.5pt and 5pt.
In Infinite Campus, the GPA calculation involves taking the GPA value from the score group:associated with a specific score and multiplying it by the course credit (GPA weight). This result is then summed and divided by the total course credits (GPA weights). Below is an example illustrating this process:
10215X0 English 1 Honors 87 3.5 GPA pts 1 credit
20902X0 Foundations of NC Math 1 95 4 GPA pts 1 credit
WC032X2 CCP ARCH I 2 Credits 99 4 GPA pts 2 credits
3.5 * 1 = 3.5
4 * 1 = 4
4 * 2 = 8
3.5 + 4 + 8 = 15.5
15.5 / 4 = 3.875
Combine Person Tool & ServiceNow Tickets:
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Current Status: PSUs are currently unable to use the Combine Person tool.
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Help Ticket Update: If you find that one individual (student or staff) has multiple Person records with different student or staff UIDs associated, please submit a ServiceNow ticket. NCDPI will correct both Infinite Campus and the appropriate UID System. Please do not submit tickets for duplicate Person records where one of the records does not have an associated UID — for example, an employee who has one Person record as an employee and a second Person record as a parent. This process may change, and we will provide further updates as needed.
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KnowledgeOwl*
We are pleased to introduce our knowledge management system, which will house NCDPI documentation. KnowledgeOwl will include articles (QRDs) that are created and updated by the SIS Professional Learning team. Please use the link below to access the recently added articles. We encourage you to check back regularly for additional resources.
NCSIS Knowledge Base | NC Department of Public Instruction (knowledgeowl.com)
Please see the recent revisions to the No-Show process.
Updated Article-
NC No Show Process
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/nc-no-show-process
Newly published articles-
Helpful Reports & Processes
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/helpful-reports-and-processes
Transcripts
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/graduation-program-assignment
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/cte-program-assignment
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/transcripts
Retention/Promotion
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/summerretentionpromotion
Read to Achieve
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/rta-roles
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/read-to-achieve-program
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/mclass-troubleshooting
Census Cleanup
https://ncdepartmentofpublicinstruction.knowledgeowl.com/home/census-clean-up
Upcoming Training Information*
Phase I Check in & Technical Assistance Webinar: Please register for your preferred dates and submit any questions you may have before the webinar by clicking the link below:
Submit Questions
Grade Book Support for Teachers & Admin Webinar: NCDPI Professional Learning Team and NCBOLD Teacher Ambassadors will provide updates, resources and answer questions on the Infinite Campus Grade Book. Please use the links below to register:
Household Clean-Up Webinar: This webinar will walk you through cleaning up your households in Infinite Campus. We will explore the Infinite Campus Household Clean-Up report and walk through various scenarios for modifying your Infinite Campus household data. Please use the links below to register.
SIS Admin Training “Mastering Campus” (Limited to 1 SIS Admin per PSU)
Register for free 5 day SIS Admin Training. Choose your dates/locations
Choose 1 Location Per PSU:
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REMINDERS:
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New Day! Tell a Friend!
We're shifting our Bulletin Day to Thursday to ensure you get the latest and most accurate updates straight from DPI! Encourage a colleague to check it out—it's filled with essential information for PSUs.
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PSU Issue Support
If your PSU is experiencing issues with the TIMS export, Amplify, or Schoolnet rosters, please report them to your Infinite Campus Implementation Team first. If the issue persists, contact your assigned Regional SIS PL Consultant immediately.
SASA Revisions
School Attendance and Student Accounting (SASA) Manual
The SASA Manual was amended to implement pertinent legislation, funding in arrears, and the new Student Information System (SIS). Revisions include the admission of out-of-state and foreign exchange students to charter schools, withdrawing students from school, coding attendance on individual student make-up days, the class size waiver request process, guidance about eligibility for use of a modified school calendar, retention of digitized student records, and assignment of Student User Identification numbers. Information about the addition of Pre-K ADM to the K–13 ADM for purposes of school principal salary calculation was added as well; changes to the Principal Salary Schedule are effective January 2025 and will be brought before the Board in the fall for final approval.
Link to SASA: https://www.dpi.nc.gov/bsopsasa-2024pdf/download?attachment
Data Validation Reports
Stay ahead of data issues—use the Data Validation Report to quickly spot and fix data errors, keeping your PSU’s records clean and accurate! Check out the example reports below to see how it’s done.
Reporting>Data Validation>Data Validation Report - Data Validation Report | Infinite Campus
Report example: Census Household Cleanup, Withdrawn Student Audit Report, Unicode Character Cleanup
Campus Parent & Campus Student Webinar for Families
We will host another "How to Use the Mobile Apps in NCSIS for Parents & Students'' webinar on Tuesday, September 17th at 7 pm. Please see the registration link below to share with PSU families.
September 17th - 7pm
Link to recording of July 30th session:
July 30th Recording - Mobile Apps in NCSIS for Parents & Students
Partnering Progress
To support the successful implementation of the NCSIS, we have developed a detailed professional development plan for both Phase I and Phase II participants. This plan will provide you with the knowledge, skills, and resources needed to implement NCSIS effectively. Registration links are available for most events now, while others will be added in the coming months.
The linked document outlines the full professional development plan for Phase I and II, including:
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Training Workshops: Covering NCSIS fundamentals and implementation
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Ongoing Support: Regular check-ins with NCSIS consultants, access to online resources, and participation in PLCs.
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Continuous Improvement: Regular assessment and feedback cycles to refine and enhance implementation practices.
NCSIS Resources
Phase I participants will gain access to the Campus Community, where they can acquire product knowledge, glean tips and tricks, and engage in networking opportunities with other districts. The Campus Community offers convenient single sign-on access from the Campus system to a wealth of resources including the knowledge base, forum discussions, learning tools, support site, upcoming events, and more.
Campus Community- contains the information you need to learn how to use Infinite Campus through product documentation, videos & simulations, study guides, forums, and much more. Whether you are a teacher, data manager, or Infinite Campus user, you will find the learning resources in a clearly defined pathway for a seamless transition from PowerSchool.
Campus Passport- is on-demand, self-paced courses that can be assigned to new and existing staff. Accessed through the Campus Community, you will find Instructor-Led Training, specific E-Learning courses, or select a learning plan based on your district role.
KnowledgeOwl: KnowledgeOwl will include articles (QRDs) that are created and updated by the SIS Professional Learning team.
NCSIS Knowledge Base | NC Department of Public Instruction (knowledgeowl.com
NCSIS Crosswalk Document- will contain Infinite Campus and PowerSchool terms with their meanings to assist users with learning the new NCSIS terminology. This is a working document and will be updated regularly. NCSIS Crosswalk Document
IC Role Specific Resources- can be viewed by clicking on http://ncsis.gov , go to the Phase I PSU’s tab and scroll to the IC Role Specific Resources section. It Includes information for specific staff roles, as well as a guide for parents & students.
Webinar Recording Links and FAQs- can be found at http://ncsis.gov under the Professional Learning tab. Please check for recently added webinars.
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2024-2025 Home Base Maintenance Periods
Each year, a list of scheduled maintenance windows is published by NCDPI. This is published in advance to help teachers and administrators better prepare for temporary outages and loss of access. Please review the 2024-2025 maintenance schedule and put these dates on your calendar. In most cases, the entire window is not necessary and we can return systems to service earlier than listed. If emergency maintenance is required in addition to these scheduled dates, all users will be notified in advance.
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Questions?
Please feel free to reach out for questions or concerns by emailing ncsis@dpi.nc.gov
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