NC SIS Weekly Email Bulletin
Topics in this issue:
1. Maintenance Window Updates
2. Master CN Linker File Fixed
3. QRD Updates
4. Pre-Registering Students
5. Adding Grade Levels in PowerSchool
6. Student Accounting and School Business
7. SIS Charter Connect
8. Student Ticket Process for Duplicates found in ECATS
9. Canvas March Statewide Call
10. Portrait of a Graduate
11. OCR/CRDC SY2021-2022 - Letter to Superintendents and Next Steps Due April 01, 2023
12. Webinars, Recordings and Trainings
New Self-Paced PD Courses for Canvas
Schoolnet Self-Paced PD Course
Home Base Admin Course
13. Subscribe to Major Events Status Alerts
14. NCDPI Technology Support Center
15. Follow Us on Social Media
Maintenance Window Updates
State Reporting Update
During the weekend maintenance window, the following state reporting updates were implemented.
Legislative Class Size Report
- The Spring LCS report was updated to use SIF_StatePrID field (UID Number) for staff instead of SSN. With this update, the use of SSN in PowerSchool is no longer needed.
- The February finance file was also loaded to production.
- PSUs should begin running and verifying the Spring LCS report.
- If schools have already run and approved this report, please unapprove and rerun the report.
State Reporting Dashboard fix
- The number of school counts on the state reporting dashboard was displaying incorrectly for some PSUs. This has been corrected.
Reminder: State Reporting updates can be found under the State Reporting Help in your PSUs PowerSchool instance under Release Notes. Click on the question mark icon in the upper right corner of the admin portal.
 Transfer Student Records
- After the SIS upgrade an issue with the transferring of EL records from PSU to PSU was identified. The fix for this was implemented into production during the maintenance window and EL records should be transferring correctly now.
Master CN Linker File Fixed
NCDPI and PowerSchool received reports of the Master CN Linker File failing after the SIS upgrade. We believe this issue has been resolved and the fix will be pushed to production tonight.
Please submit a case to PowerSchool if your PSU is still experiencing issues with the download of the file as of 3/23/2023.
Pre-Registering Students
Reminder: Students should only be pre-registered if they are not currently active in any other NC PSU. Typically, only a subset of Kindergarten students will meet this definition — many Kindergarteners already have active NC PSU records due to public preschool services. Pre-registering students for the next school year who are active NC students during the current school year has negative impacts on the NCEdCloud IAM service, accountability, and ECATS.
Pre-registered students must have the scheduling setup page appropriately populated with the student’s next year grade and next school indicator. For pre-registered students, the next year grade must be the grade level that the student will be enrolled for the upcoming school year. For example, if a Kindergarten student is pre-registered for the next school year before running the End of Year process for the current school year, the next year grade for the student on the Scheduling Setup page should be 0 (Kindergarten).
|
|
 |
Adding Grade Levels in PowerSchool
Reminder: PSUs Can Now Add New Grades in PowerSchool SIS
The EDDIE process has been modified to allow PSUs to begin adding new grade levels without the EDDIE feed being disabled. This process temporarily pauses the feed to only the grade level fields located on the Schools/School setup page.
PSUs who need to add new grade levels for the 2023-24 school year may now do so in PowerSchool. Prior to adding these grade levels to PowerSchool, your EDDIE administrator must first ensure that the EDDIE “Approved” grade levels include the grades being added to the SIS. It is important that you remember to add these new grade levels to EDDIE “Current” grade levels after EOY. EDDIE “Current” grade level changes should not take place until then.
For assistance, please visit the PowerSchool SIS Administrator - School Information.
 |
|
Student Accounting and School Business
Reminder: For questions related to the SASA Manual and student accounting, please contact the Student Accounting team in the School Business division at the following email. StudentAccounting@dpi.nc.gov
|
SIS Charter Connect
Registration is now open for SIS Charter Connect!
- April 17 - Drury Inn & Suites Burlington, 1767 Glidewell Drive Burlington, NC
- April 18 - Fairfield by Marriott Kinston, 667 Sheffield Dr., Kinston, NC 28504
If interested, please register here.
|
|
 |
Student Ticket Process for Duplicates found in ECATS
A student in ECATS that has two different Student ID numbers identifying the student must be corrected in the State Student UID system and PowerSchool before he or she can be merged in ECATS.
Two different students with the same ID number must be corrected in the State Student UID System and PowerSchool to ensure all downstream systems, including ECATS, are corrected.
If you locate a student in ECATS that meets either of the above examples, contact your PowerSchool LEA Coordinator, and provide them with the Student ID number(s) and/or name(s). They will then submit a ticket to the PowerSchool service desk with the description, “EC Duplicate Student Numbers”. Once the ticket has been submitted to PowerSchool, request the PowerSchool ticket number, and include it on a ZenDesk ticket filed for this duplicate.
This description and process will allow the PowerSchool Service desk to know it is an EC Student, and to prioritize these tickets so Federal Reporting and Child Counts can be completed on time. This also will allow DPI to follow the ticket, and when resolved in the State Student UID system and in PowerSchool, DPI can then have the data merged in ECATS keeping the correct student ID number.
Please follow this same process for non-EC students with the exception that no ZenDesk ticket is created, and the description for the PowerSchool ticket should just read “Duplicate Student Numbers”.
 |
|
Canvas March Statewide Call
Thank you to those of you that were able to join us for our March Canvas Admin call. Though it was a short one, we hope you learned something new. Please feel free to review the recording and slide deck below, alongside our April registration link.
- Call recording can be found HERE
- Slide deck can be found HERE
- April registration link can be found HERE
|
OCR/CRDC SY2021-2022: Letter to Superintendents and Next Steps Due April 01, 2023
Dear Coordinators,
Please share with other staff as appropriate. Read this message carefully.
On February 28, 2023, the Office of Civil Rights messaged the public-school Superintendents and Charter School Directors across the nation regarding the SY 2021-2022 CRDC collection. For your convenience, the message is attached to this email. If you are unable to receive attachments, visit the recently updated Civil Rights Data Collection page on the NCDPI website.
The letter states that while there is no due date set at this time and no requirements published, we are encouraged to prepare for the upcoming collection. Also within the letter are instructions to contact CRDC Partner Support with updated CRDC Coordinator contact information.
There is no need to contact CRDC Partner Support. NCDPI will prepare the CRDC Coordinator Contact file and the CRDC Universe files for the collection.
Please ensure the following two tasks are complete by April 1, 2023:
- Verifying or updating the CRDC Coordinator contacts are recorded in EDDIE
- As a reminder, all PSUs must have at least one CRDC Coordinator contact in EDDIE.
- Ensuring Section 504 data for SY 2021-2022 been recorded in the Special Programs section of PowerSchool.
- Use the Enrolling Students in a Special Program guide to add student records.
- PSUs using third party applications for Section 504 will be required submit Section 504 data to the CRDC on their own if a record is not added to PowerSchool.
- Section 504 Designation guidance is provided at the local level. Please contact the PSU 504 Coordinator with any questions.
There is no need to run the PowerSchool CRDC Preview Report for this collection.
There is no need to complete the CRDC setup screens in Power School for this collection.
More information will be provided on the collection as it is made available.
Want information about the CRDC, but are not the CRDC Coordinator contact? Add your information here: 2122 CRDC – Info Only Contacts List
Please email nc.ocr.crdc@dpi.nc.gov with any questions you may have.
New Self-Paced PD Courses for Canvas
Digital Teaching and Learning is excited to share two new self-paced professional development courses on the LMS, Canvas.
- Growing with Canvas - The Growing with Canvas course is a “Level 1” introduction to all things Canvas.
- Diving Deeper with Canvas - Educators more familiar with the LMS can utilize the Diving Deeper with Canvas course for specific training on personalized learning, feedback, and course design.
If you are interested in these PD opportunities, enrollment information can be found in the NCEES Self-Paced PD Guide.
|
Schoolnet Self-Paced PD Course
The Continuing to Keep It Simple in Schoolnet 24 course is a “Level 1” introduction to all things Schoolnet. If you are interested in this PD opportunity, enrollment information can be found in the NCEES Self-Paced PD Guide.
Home Base Admin Course
Feedback from PSUs identified a need for resource hubs for the Home Base products. The product managers have created Admin Resource Courses for each area. These resource courses are located in the NCDPI Canvas instance.
Please visit these courses. Below are the steps to enroll:
How to access these resources:
- Sign in to the Blue Canvas icon within NCEdCloud
- Using the Global Navigation (on the left), click the Home Base Resources button
- On the menu that opens, select the course(s) you would like to enroll into
- After enrolling, the course will appear on your Canvas Dashboard
|
Access for PSU PowerSchool SIS Admins
Any PSU PowerSchool SIS admin who does not have access to the NCDPI “Blue” Canvas located in the NCEdCloud portal and would like to have access or grant access to data managers within their PSU, please complete the form below. In this form, you can enter up to 5 accounts manually or upload a CSV/Excel file if you have more than 5 account requests.
If you have any questions, please get in touch with Corey McNeill.
Link to Form
Other Information:
- Feel free to provide feedback on these courses. They all contain a feedback button on their homepage.
- We will continue to update these courses as more product information becomes available
|
.
Subscribe to Major Events Status Alerts
Click the following link to subscribe to the Major Events Status Alerts and receive notifications of outages, wide-spread performance issues, downtime for maintenance, and high impact application issues that affect all instances.
Note: Notifications will be received for all PSUs in the state and cannot be limited to a single PSU.
|
|
 |
NCDPI Technology Support Center
NCDPI's Technology Support Center continues to meet your support needs for:
- Schoolnet
- NCEES/Unified Talent
- Staff & Student UID (eScholar)
Support availability:
Web (NEW URL): https://ncgov.servicenowservices.com/sp_dpi - 24/7
Phone: 919-716-1840, Monday - Friday, 7 a.m. to 4 p.m. (excluding state holidays)
Technical support for SIS needs is handled directly by PowerSchool Support using chat, phone, or by opening a case ticket.
Follow Us on Social Media!
Follow us on Facebook, Twitter and Instagram, and begin receiving "Did You Know" tips featuring each Home Base product.
These messages will include upcoming changes, tips, and even hidden treasures within each product to make your job easier. If you are not following us on Facebook, Instagram and Twitter, click on the links below and begin today! Make sure you share this information with other staff within your school.
Instagram: @nchomebase Facebook: @nchomebase Twitter: @nchomebase
|
Remember to visit the NC SIS website for additional information including webinars and training documentation. Follow us on twitter @NCHomeBase.
NC SIS
NC Department of Public Instruction
Education Building, 7th Floor North
301 North Wilmington Street
Raleigh, NC 27601
Email: home_base@dpi.nc.gov
|
