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NCDHHS Spanish Virtual Agent Launch
DPI, in partnership with DHHS, is excited to announce that the P-EBT Spanish Virtual Agent has launched! The P-EBT Virtual Agent can help with P-EBT eligibility, benefit amount, when to expect benefits, card activation, pinning, replacement, ebtEDGE cardholder account (including balance inquiries), household information updates and more.
These capabilities can be accessed through the same entry points as the English Virtual Agent, on the NC DHHS P-EBT homepage and FAQs page.
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