Emergency Maintenance 

PowerSchool has notified NCDPI that all SIS customers are required to take the latest security release to permanently patch the Log4J vulnerability this weekend. Because of this, all North Carolina PowerSchool instances will go from version 20.11.4.0 to 20.11.4.1.  The only update included in the release is for the Log4J vulnerability. 

This maintenance is scheduled to begin this evening at 7:00 p.m. and is expected to be completed by 10:00 a.m. tomorrow, December 18. All instances will be unavailable during this time. 

The release notes are available here: https://docs.powerschool.com/PSHSA/latest/release-notes/20-x/powerschool-sis-20-11-4-1.

Read-to-Achieve Update

Please read and share the latest RtA memo for the most recent happenings with Read-to-Achieve!

Read-to-Achieve Update - 12/17/2021

CRDC PowerSchool Preview Period Ends Today

Dear Coordinators,

Please share with other staff as appropriate.

Note:  PSUs which were not open in the school year 2020-2021 are not required to participate in this collection.

The CRDC Preview Period ends Today, December 17, 2021.  PSUs may now approve the LEA Office level CRDC PowerSchool Preview Report.  Make sure to verify the CRDC Setup has been completed for each school within the PowerSchool instance.  Incomplete setup means the school will have little to no data transferred to the Federal Submission Tool.  If setup has been completed, run the LEA Office Level to ensure the updates were captured.

Reminder:  New Technical Contact PowerSchool IPT Certification in March 2022

In collaboration with PowerSchool, the Home Base Team will be offering virtual IPT certification training for new technical contacts from March 7-11, 2022: 

• This training session does have limited capacity and seats are based on eligibility.
• This training will span five full days. 
• Participants will have 90 days to take and pass the certification test after training. 
• Each PSU is allowed a certain number of technical contacts based on their ADM. 

If you are unsure of your current technical contacts, please contact NC PowerSchool Support at 1-855-339-4790.
 

NCDPI has created an IPT FAQ document to help answer questions you may have. Please review this document for frequently asked questions about the training and certification.

Those eligible to attend the DPI offered IPT Training include: 

• Anyone who is replacing a certified technical contact for their PSU as of 7/1/2021.
• A local charter school employee, not employed by a third-party company and has not previously attended IPT training.

Those who cannot attend this training are: 

• Third-party Charter school SIS management company employees
• PSUs wanting additional technical contacts above their desired allocation
• Anyone who has attended training previously. 

Note: Anyone who is not eligible for this training will need to arrange training and certification through the vendor, PowerSchool, and cover the cost incurred. To do so, please reach out to the PowerSchool training team, training@powerschool.com. 
  

Those who are eligible for this training session, please fill out the registration form.
Registration Form: https://bit.ly/FebIPT2022 

**Registration will close COB Friday, February 18, 2022 or sooner if the max number of attendees is reached.

Welcome to Home Base - A Quick Video of Who We Are

Each year, PSUs experience an influx of new staff.  The Home Base Team is aware of these changes and has created a short video to help acquaint and reacquaint users with Home Base. 

Please checkout the  "Welcome to Home Base" video which gives a quick overview of what Home Base is and how all its components work together. Feel free to share it with your peers and use it in your trainings. 

Follow Us on Social Media!

Follow us on Facebook, Twitter and Instagram, and begin receiving "Did You Know" tips featuring each Home Base product. 

These messages will include upcoming changes, tips, and even hidden treasures within each product to make your job easier.  If you are not following us on Facebook, Instagram and Twitter, click on the links below and begin today!  Make sure you share this information with other staff within your school.

Instagram:  @nchomebase         Facebook:  @nchomebase       Twitter:  @nchomebase

NCDPI Technology Support Center

NCDPI's Technology Support Center continues to meet your support needs for:

• Schoolnet 
• NCEES/Unified Talent 
• Staff & Student UID (eScholar)

Support availability:

Web (NEW URL):  https://ncgov.servicenowservices.com/sp_dpi   -  24/7

Phone:  919-716-1840, Monday - Friday, 7 a.m. to 4 p.m. (excluding state holidays)

Technical support for SIS needs is handled directly by PowerSchool support using chat, phone, or by opening a case ticket.