NC SIS Weekly Email Bulletin

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July 30, 2021

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NC SIS Weekly Email Bulletin

Topics in this issue:

1.  2021-2022 July HBMU - Thank You!

2.  Final Graduate Data Verification Update

3.  Coming Soon - Surveys for Desktop Support and General Incident/Request Tickets in ServiceNow

4.  PowerSchool Upgrade to Version

5.  Revisions to Course Code Titles, Credit Value, and GPA Added Value Changes

6.  NCWiseOwl Resources

7.  Summer School Special Program

8.  OCR/CRDC - Office of Civil Rights Coordinator Contacts in EDDIE - Due Friday, September 24, 2021

9.  Welcome to Home Base - A Quick Video of Who We Are
10. Onboarding Webinars

11.  Pre-recorded PowerSchool Webinars

12.  Friday Wrap Up

13.  Follow Us on Social Media

14.  NCDPI Technology Support Center 


2021-2022 July HBMU - Thank You!

Thank you for attending our first round of Home Base Meet Ups for the 2021-2022 school year!  Your attendance and participation is what makes these meetings so valuable to us and your peers!  If you were unable to attend a session or would like a refresher, links to the slides and recordings are listed below:

Below is a schedule of all our HBMUs for the 2021-2022 school year.  If you are interested in hosting an in person meeting, please complete this form.

2021-22 Home Base Meet Up Schedule


Final Graduate Data Verification Update

The Home Base Team is aware of issues with Post-EOY Graduates on the GDV. It has been reported that students who graduate after June 30, 2021, are not displaying on the Final Graduate Data Verification. The Home Base team has been working with PowerSchool State Reporting to resolve the issue.  DPI is requesting PSUs to please refrain from making any manual changes at this time to allow DPI and PowerSchool to work toward a resolution for this issue now and in the future. 

The Final GDV will include all 20-21 regular and summer graduates between July 16, 2020 and June 30, 2021, and Post-EOY Graduates between July 1, 2021, and August 6, 2021. After August 6, 2021, students who graduate are Summer Graduates included in the 2021-2022 cohort and report on 2021-2022 Preliminary and Final GDV reports. 

Remember that all public school units must run and approve the Final Graduate Data Verification by August 11, 2021.

DPI will send another communication early next week with an update.

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Coming Soon - Surveys for Desktop Support and General Incident/Request Tickets in ServiceNow

To help us provide better service, Technology Services will be implementing surveys for all Desktop Support and General Incident/Request tickets in ServiceNow starting Aug 16, 2021.
Once a ticket is closed, a survey will be emailed to internal and external customers.  Respondents will have the ability to rate the service and provide comments.   An option exists for the customer to request to be contacted if they wish to discuss their ticket with management.  


Reminder:  PowerSchool Upgrade to Version

A SIS system upgrade will begin August 6 at 5 p.m. and end on or before August 9 at 6 a.m. The upgrade will move the platform to version 

Please share this information with the appropriate staff.  For more details, click on the following attachment.

PS Upgrade Letter.pdf

Reminder:  Revisions to Course Code Titles, Credit Value, and GPA Added Value Changes

Some course codes have been updated for your use in the 2021-22 school year. The updates can be found on the Course Code Master List under the appropriate tabs. Please review all your courses to ensure they reflect the EOY title changes. As in years past, local titles will need to be changed manually by PSUs for report cards and transcripts to display correctly.



Reminder:  NCWiseOwl Resources

NCWiseOwl resources will soon be available in NCEdCloud for students and educators leveled by the following categories:

  • Britannica:  Elementary, Middle and High 
  • EBSCO: 10-12, 7-9, 4-6, K-3, AP & IB and Professional
  • NC Resources Page: - All Levels

As part of this transition and coming changes to services available through the Department of Information Technology, the NCWiseOwl website will sunset June 30, 2022. The Toolkit will remain available through Canvas and will be provided as a link in NCEdCloud for educators and students.  Direct linking to the Toolkit will remain available for use by PSUs.

Please send any questions to Cynthia Sartain

NC Elementary Classroom

Reminder:  Summer School Special Program

Summer School Special Program 

PSUs are reminded that all Special Program enrollments for summer school must be entered into the SIS (PowerSchool) immediately if they have not already been entered. This is necessary for state and other reporting. 

Additionally, PSUs must use the specific special programs listed below to ensure data accuracy:

  • NC-Summer School - Extension: for students attending an SL2021-7 summer extension program that is not a continuation of the 2020-2021 school year.
  • NC-Summer School - RTA: for students attending 3rd Grade reading camp for Read to Achieve
  • NC-Summer School - Local PSU: for students attending a local summer program that is a continuation of the 2020-2021 school year or is not otherwise described by the other two programs.

The only required elements when enrolling students into these Special Programs are an Entry Date (the student’s first day in the program), an Exit Date (the day after the student’s last day in the program), and the special program name itself. Please contact PowerSchool Support with any questions regarding the NC-Summer School Special Programs.


Reminder:  OCR/CRDC - Office of Civil Rights Coordinator Contacts in EDDIE - Due Friday, September 24, 2021

Please read and inform other staff as appropriate.

Dear Coordinators,

The Office of Civil Rights Data Collection (CRDC) window for the 2020-2021 school year data will begin in early 2022.  Note:  PSUs that were not open in the school year 2020-2021 are not required to participate in this collection. 

  • The first step in preparing for the collection is ensuring the NCDPI has the most recent staff contact information.  
    • PSUs must verify or update the EDDIE system with two Staff who have been identified as the 'Office of Civil Rights Coordinator'. 
    • Delete any records in EDDIE for OCR contacts that are no longer with your PSU. 
  • These staff personnel are the technical contacts for the CRDC and will be responsible for running the PowerSchool CRDC Preview Report, verifying data, correcting and adding data to the Federal CRDC tool, and certifying in the Federal CRDC tool when the collection is complete.
  • PSUs are also strongly advised to verify or update the Student Information Coordinator contact as well.  Updates must be completed by the close of business, Friday, September 24, 2021

More information about the CRDC is located at  Notice on the homepage that there is a timeline of the CRDC phases.  

It is important to keep in mind that the NCDPI assists all PSUs with the CRDC by facilitating the transfer of data to the federal submission tool.  No action other than to update your contacts in EDDIE is required at this time.  

For questions, please contact Terra Dominguez at


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Welcome to Home Base - A Quick Video of Who We Are

Each year, PSUs experience an influx of new staff.  The Home Base Team is aware of these changes and has created a short video to help acquaint and reacquaint users with Home Base. 

Please checkout the  "Welcome to Home Base" video which gives a quick overview of what Home Base is and how all its components work together. Feel free to share it with your peers and use it in your trainings. 


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Onboarding Webinars

Amplify and DPI will be providing both technical and content-specific webinars in the upcoming weeks. Please register for these sessions by clicking on the registration links in the attachment.

Pre-Recorded PowerSchool Webinars 

Friday Wrap Up

Week Ending 07/30/2021

The Friday Wrap Up contains quick "Did You Know" tips that were shared with our social media audience during the week. Would you like to get these in real-time?  See our next article below on how to join us on social media.



  •  #CanvasLMS has recently updated their plans to sunset Classic Quizzes at the end of the 21-22 school year.


Do you want to find out which staff have multiple Plans Started or Not Started?

  • NCEES District and Site Administrators navigate to
    • Staff Evaluations > Evaluation Participation channel > Click the Graph Icon > Select Evaluation Completion Report > Choose an Evaluation Plan > scroll to results to view or download a csv. > Repeat with another Evaluation Plan.

  • If the same Staff Name(s) show up on more than one list Staff have multiple plans showing in their My Evaluation page.
    • Overall Status = In Progess - Plan is Started
    • Overall Status = Not Started - Plan isn't Started.

  • NCEES District and Site Administrators you can email and message staff while working with Staff Plans on the Staff Evaluations page.
    • Navigate to Staff Evaluations > Evaluation Participation channel > Filter to narrow the list (opt.) then leave boxes unchecked and select the "Message All" button OR select boxes to then "Message" some.
    • Fill in the form and then send an email or message or both!

  • NCEES District and Site Administrators you can Pin a List of Staff. 
    Are you tired of scrolling through a long list of staff on the Staff Evaluations page when you just want to work with your beginning teacher plans? Here's a solution
    • Pin them! and then click "Show My List"!
    • Navigation: Staff Evaluations > Evaluation Participation channel > Click the Pin(s) above ‘OWNER NAME’(s) and then click Show My List.


Follow Us on Social Media!

Follow us on Facebook, Twitter and Instagram, and begin receiving "Did You Know" tips featuring each Home Base product. 


These messages will include upcoming changes, tips, and even hidden treasures within each product to make your job easier.  If you are not following us on Facebook, Instagram and Twitter, click on the links below and begin today!  Make sure you share this information with other staff within your school.


Instagram:  @nchomebase         Facebook:  @nchomebase       Twitter:  @nchomebase


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NCDPI Technology Support Center

NCDPI's Technology Support Center continues to meet your support needs for:

  • Schoolnet 
  • NCEES/Unified Talent 
  • Staff & Student UID (eScholar)

Support availability:

Web (NEW URL)   -  24/7

Phone:  919-716-1840, Monday - Friday, 7 a.m. to 4 p.m. (excluding state holidays)

Technical support for SIS needs is handled directly by PowerSchool support using chat, phone, or by opening a case ticket. 

Remember to visit the NC SIS website for additional information including webinars and training documentation.  Follow us on twitter @NCHomeBase



 NC Department of Public Instruction

 Education Building, 7th Floor North

 301 North Wilmington Street

 Raleigh, NC 27601