Home Base Maintenance Window

The next Home Base maintenance window is scheduled for today, July 16 from 7 p.m. to 7 a.m.  Currently, PowerSchool is the only known Home Base application that will undergo maintenance.  All other Home Base applications will remain available.

Please notify your staff and teachers of this maintenance. 

Note:  Each year, a list of scheduled maintenance windows are published by NCDPI.  This is published in advance to help teachers and administrators better prepare for temporary outages and loss of access.  Please review the 2021-2022 maintenance schedule and put these dates on your calendar. In most cases, the entire window is not necessary and we can return systems to service earlier than listed. If an emergency maintenance is required in addition to these scheduled dates, all users will be notified in advance.

Sync for Staff and Student ID is Complete

The staff and student ID sync tasks related to EOY are complete. Changes made in PowerSchool should be reflected in all third party systems. 

NCEES District Administrators, please review NCEES My Staff rosters. If there are issues, check your source systems such as HR/Payroll, Staff UID and Licensure. 

If your updates are not showing, please open a case with PowerSchool at https://help.powerschool.com.

Schoolnet EOY and 23.0 Update

The update to Schoolnet 23.0 was successfully implemented this past weekend, and Schoolnet EOY was also successfully completed as of Wednesday, July 14.  2021-2022 data has been loaded and verified, and Schoolnet is available now for schools already in session for the 2021-2022 school year!

The Student Workspaces feature remains disabled to prevent students from previewing their 2021-2022 schedules in schools that are not already in session. We will re-enable this feature in August.

If you notice any post-EOY or post-upgrade issues or otherwise require assistance with Schoolnet, please log a ServiceNow Ticket.

OCR/CRDC - Office of Civil Rights Coordinator Contacts in EDDIE - Due Friday, September 24, 2021

Please read and inform other staff as appropriate.

Dear Coordinators,

The Office of Civil Rights Data Collection (CRDC) window for the 2020-2021 school year data will begin in early 2022.  Note:  PSUs that were not open in the school year 2020-2021 are not required to participate in this collection. 

• The first step in preparing for the collection is ensuring the NCDPI has the most recent staff contact information.  
• PSUs must verify or update the EDDIE system with two Staff who have been identified as the 'Office of Civil Rights Coordinator'. 
• Delete any records in EDDIE for OCR contacts that are no longer with your PSU. 
• These staff personnel are the technical contacts for the CRDC and will be responsible for running the PowerSchool CRDC Preview Report, verifying data, correcting and adding data to the Federal CRDC tool, and certifying in the Federal CRDC tool when the collection is complete.
• PSUs are also strongly advised to verify or update the Student Information Coordinator contact as well.  Updates must be completed by the close of business, Friday, September 24, 2021. 
• If you are unsure who your EDDIE administrator is, please visit the Subscribed User List located at https://www.dpi.nc.gov/districts-schools/district-operations/financial-and-business-services/demographics-and-finances/eddie#help-using-eddie

More information about the CRDC is located at https://crdc.grads360.org/#program.  Notice on the homepage that there is a timeline of the CRDC phases.  

It is important to keep in mind that the NCDPI assists all PSUs with the CRDC by facilitating the transfer of data to the federal submission tool.  No action other than to update your contacts in EDDIE is required at this time.  

For questions, please contact Terra Dominguez at terra.dominguez@dpi.nc.gov. 

Reminder:  Individual Student Reports in PowerSchool

Currently, select schools are piloting Individual Student Reports (IRS) functionality; however, the link is viewable to everyone.  The ISR link is at the bottom of the left menu bar in the parent portal listed as State Test Reports. Only parents of students in the pilot schools will be able to see the ISR. All others will see a message stating no reports are available.

Upon successful piloting, populating ISRs into the PowerSchool Parent Portal will become available to all public school units in the 2021-2022 school year. We wanted to make you aware of this addition in the event there are questions from parents or others.

Reminder:  School Extension Reporting Technical Webinar, Slides and FAQs

The Home Base Team participated in the School Extension Reporting Technical Webinar. The webinar recording, slides, and FAQ can be accessed using the links below to assist users who were unable to attend and for those who would like a refresher.   If you have questions pertaining to this process, please contact the Home Base Team at home_base@dpi.nc.gov.

Slides: http://bit.ly/SL2021-7

Recording: https://youtu.be/LR3VPGFB8Kc

FAQ: http://bit.ly/SL2021-7_FAQ

Follow Us on Social Media!

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These messages will include upcoming changes, tips, and even hidden treasures within each product to make your job easier.  If you are not following us on Facebook, Instagram and Twitter, click on the links below and begin today!  Make sure you share this information with other staff within your school.

Instagram:  @nchomebase         Facebook:  @nchomebase       Twitter:  @nchomebase

NCDPI Technology Support Center

NCDPI's Technology Support Center continues to meet your support needs for:

• Schoolnet 
• NCEES/Unified Talent 
• Staff & Student UID (eScholar)

Support availability:

Web (NEW URL):  https://ncgov.servicenowservices.com/sp_dpi   -  24/7

Phone:  919-716-1840, Monday - Friday, 7 a.m. to 4 p.m. (excluding state holidays)

Technical support for SIS needs is handled directly by PowerSchool support using chat, phone, or by opening a case ticket.