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Newsletter
September 2024
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As the Operations Supervisor in the Continuous Improvement and Customer Service (CICS) division, I focus on making our division run smoothly for Raleigh's development community. In my role, I work to improve workflows and simplify processes while providing exceptional service to staff and customers.
A big part of my job is training staff on current processes, along with the improvements and changes I have identified and implemented. I am also responsible for building training guides for intake staff. These guides help staff handle important tasks in processing your permits. By reviewing and refining our workflows, I work to create faster, more reliable permitting services to make the process easier for residents and businesses.
I also team up with staff to find and fix inefficiencies to improve how we serve our customers like you. This mix of business analysis and operations management helps me drive ongoing improvements to ensure we're efficient and delivering the high-quality services our community expects.
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Sincerely,
Leidy Garcia, Operations Supervisor
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 First Female Trade Inspector
Tanya Orr is our City's first female trade inspector. Hear how she helps contractors complete their projects safely and efficiently.
 Commercial New Construction Permit Applications
A new system configuration now requires applicants to submit or resubmit their applications using the permit portal.
 Fire Alarm Shop Drawings Webpage and Application
Find submission guidelines, review timelines, and more for streamlining the process.
 Site Improvements with Building Review
Site improvements can now be part of your Commercial (Non-Residential) Building review.
 New At-Risk Permit Webpage
Review the eligibility requirements and process for obtaining an At-Risk Permit.
 Site Permit Review
See how we've clarified existing processes and let us know if you have questions.
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 Meter Set Requests
Before requesting a meter set, ensure the following:
- You've obtained and paid for a Utility Connection Permit.
- The property complies with City Code.
- The property is fully prepared for meter installation.
 Stub Permits
To enhance the stub permit process, different inspections are now grouped together by water and sewer inspections.
 Stormwater Design Manual and Training
The new Stormwater Design Manual and associated UDO Text Changes was adopted by Council. Updates will become effective Nov. 2.
 New Traffic Impact Analysis Review Fee
As of July 1, the Transportation department is implementing a new Traffic Impact Analysis review process.
 Missing Middle Metrics
Check out the data on missing middle housing types in Raleigh.
 ADU Dashboard
Interested in Accessory Dwelling Unit metrics?
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 New City Hall Starts with a Solid Foundation
This new office tower will make it easier for residents to do most of their city business at one location.
 Development Stakeholders Meeting
The next Development Stakeholders quarterly meeting will be held on October 10.
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 Reflecting Raleigh: Next Comprehensive Plan
Have questions about the next Comprehensive Plan that will impact who lives, works, and plays in Raleigh?
 Right-of-Way Holiday Schedule
Work in the right-of-way is not permitted due on City of Raleigh observed holidays.
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 Sir Walter Raleigh Award Winners
Congrats to the winners recognized for outstanding contributions to the character, environment, and appearance of Raleigh.
Recently Adopted
- TC-1A-24/TC-1B-24 Stormwater Design Manual Updates (September 3)
- TC-5-24 Cameron Park NCOD Name Change (September 3)
City Council on October 1
- TC-4-24 Temporary and Accessory Emergency Shelters (Receive report and recommendation of the Planning Commission and set a public hearing date)
Planning Commission on October 8
- TC-2-24 Omnibus Text Change List 2024
- TC-7-24 Co-living
Get Social With Us
The purpose of this newsletter is to provide timely and relevant information. If there is information you’d like to see included, please provide us with feedback at plandevcomms@raleighnc.gov.
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