Emergency Housing Assistance Program

Montana Department of Commerce sent this bulletin at 05/20/2020 02:00 PM MDT
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Affordable Homes in Montana

Asking Mortgage Servicers and Landlords to Help with Emergency Housing Assistance

Since the Emergency Housing Assistance program was launched, state employees have been working hard to review applications that will help Montanans stay in their homes.

When an applicant fills out the online Submittable form for assistance, they are asked to enter the email of their mortgage servicing company or landlord. The application system then sends a notification to that email address with a request for information that must be completed for the applicant to receive assistance.

  • The W-9/EFT electronic form email will be sent from notifications@email.submittable.com. The email subject will indicate that [renter or borrower name] is requesting supporting information for State of Montana. Your renter/borrower is instructed to provide a personal message with their details (i.e. address and loan number) to ensure the mortgage servicer or landlord has sufficient information needed to complete the form. A button to “complete request” will open the W-9/EFT form.
  • The Submittable platform works well with the Firefox or Chrome browsers. You can download Firefox by following the instructions here. You can download Chrome by following the instructions here.
  • Submittable does not support the Explorer browser or older versions of Edge.
  • Mortgage servicers and landlords can contact Submittable customer support for technical assistance at support@submittable.com.

Based on feedback received from landlords, we have simplified the Landlord Verification and Certification form. The updated version is available here.

We are asking all of the mortgage servicing companies and landlords to please fill in the information requested from the Emergency Housing Assistance program via notifications@email.submittable.com as soon as you can. This will help your customers stay in their homes and make due payments to you.

Montana Housing’s Emergency Housing Assistance program provides rent, security deposit, mortgage payment, and/ or hazard insurance assistance as-needed for Montanans who have lost a job or substantial income loss as a result of COVID-19.

If you have any questions about the program call us at 406.841.2840 or email us at https://housing.mt.gov/Contact.