Low heat/no heat

You have a right to a safe and comfortable home all winter long. There are minimum heat requirements for rental properties at the state and local level.

Minimum heat requirements

Rental property owners must have heating systems that work properly and safely. They must be able to keep the indoor temperature at:

• 65°F from Sept. 15 - 30
• 68°F from Oct. 1 - April 30
• 65°F from May 1 – 15

What to do when the heat isn’t working

• If your heat isn’t working, notify the property owner or manager right away.
• If they don’t take steps to fix it immediately, call 311 or 612-673-3000 to report it. 311 is open 7 a.m. to 7 p.m. on weekdays.
• Outside of 311 hours, call 911 to report low heat or no heat.

The 311 agent or 911 dispatcher will take your contact information, and an inspector will contact you to visit your rental unit as soon as possible. From Sept. 15 to May 15, there is always an inspector on call to help renters with no or low heat.

If you have questions about your renter rights, call HOME Line at 612-728-5767 or Legal Aid at 612-334-5970.

SNAP benefits and food resources

Minnesota SNAP recipients should have received their full benefits for the month on November 7. Stay updated on the situation, learn more about SNAP benefits and look up local food resources at the Minnesota Department of Children, Youth and Families website:

• See Federal Shutdown information

The City of Minneapolis is closely monitoring the government shutdown’s impact on SNAP benefits. Both the City and the State of Minnesota are helping fund local food shelves to support people who need food support.

Learn more about how the City is supporting residents and how you can help:

• See City of Minneapolis News