May 24, 2023
Dear Medicaid participants,
As a reminder, the Family Support Division is now required to check eligibility for all MO HealthNet (Medicaid) participants, including members of the MO HealthNet Managed Care health plans Healthy Blue, United Healthcare, and Home State Health. It is important that you complete your annual renewal on time, so you do not risk losing your coverage.
Complete Your Renewal Online
To help you complete your MO HealthNet annual renewal, the Family Support Division is excited to announce our new FSD Benefit Portal! Once you are logged into your account, you can see when your annual renewal is due and complete it online.
How it works
To get started, visit mydss.mo.gov/renew and select 'Create your account.' If you need help with creating your account, this quick step-by-step video tutorial can walk you through exactly how to do this.
After you login, it will show when your annual renewal is due. When it is due, you will be able to complete it and submit it online.
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Keep in mind you will only see a form if your annual renewal is due and FSD needs more information from you. If an annual renewal form is not required, you will be able to view a notice to alert you that FSD successfully completed your annual renewal and your coverage will continue.
Other ways to complete your annual renewal
Here are all the ways you can complete your annual renewal:
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Online: through the FSD Benefit Portal
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By Mail: If you get a yellow annual renewal form in the mail, you can mail it back to the address shown on the form
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In-Person: Visit your local FSD resource center to speak with a team member
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By Phone: Call 855-373-4636 and select the MO HealthNet option to speak with a team member about your renewal
More Information
To stay updated with current news about renewals, or to get answers to any questions you have, you can:
You can view this message in Español.
If you need translation services, call 855-373-4636 and ask for a translator.
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