While offenders cannot receive telephone calls, telephones are
available throughout each institution for offenders to make calls, as long as
the offender is not on restricted status. Offenders assigned to segregation
units have limited access to the telephone. All telephones are programmed to
process collect calls, debit calls or prepaid calls. All offender phone calls
are monitored for security purposes. Offenders making toll-free calls or participating in three-way calls may
face disciplinary action. Family and friends should not facilitate phone calls
between offenders.
Offenders are required to use a personal identification number (PIN) in
an automated security system to make calls. The offender may place a call by
purchasing debit minutes in the canteen or from a kiosk inside the institution.
Offenders also may make collect (Direct Bill) or pre-paid (Advanced Connect)
calls using an account through Securus. To receive collect or pre-paid calls, set up an account with Securus
online at securustech.net/phone-services
or by phone, email or mail. Learn more about offender phone calls at doc.mo.gov/programs/family-friends/visiting/phone.
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 In compliance with a court order and in support of the health, safety and welfare of staff members, offenders and visitors, the sale, possession and use of all tobacco products and electronic cigarettes (e-cigarettes) are prohibited in all department facilities, except in designated smoking areas. Visitors may use designated smoking areas but are prohibited from bringing tobacco products, tobacco product accessories, e-cigarettes or e-cigarette accessories into department facilities. The ban does not apply to private vehicles and parking lots. All tobacco products, including e-cigarettes and vaping devices, are contraband. A conduct violation will be issued to any offender found in possession of tobacco or tobacco products.
Medical parole is considered only if the offender:
- Has been diagnosed with an imminently terminal medical condition;
- Is advanced in age to the extent the offender is in
need of long-term skilled nursing home care; or
- Poses low risk to the community because he or she is
incapacitated due to a condition, either physical or mental, rendering the offender unable or unlikely to engage in activities of daily living without assistance,
perform gainful employment and participate in criminal behavior.
An offender is not eligible for medical parole if sentenced to death or
life without parole.
If you believe an incarcerated offender meets the criteria, please
encourage the offender to speak to his or her institutional primary care physician for an
eligibility review.
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