MNsure Bulletin: high ratings for broker enrollment centers & more

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MNsure Bulletin

June 9, 2016

Very High Satisfaction with Broker Enrollment Centers

A new evaluation of MNsure’s broker enrollment center program by Wakely Consulting Group shows brokers who participate in the program are either satisfied or highly satisfied with their participation, and consumers report increased levels of customer service.

Wakely also found evidence that broker enrollment center efforts increased total MNsure enrollment in their service areas.

“Our broker partners are able to provide expert assistance at no additional cost to Minnesotans,” said MNsure CEO Allison O’Toole. “We're proud of this first-in-the-nation broker enrollment center program and look forward to increasing participation.”

"It gives me a great feeling in hoping that I helped a client walk out with a positive MNsure experience." said Hollie Yeager, broker at American Senior Benefits. "Ultimately we are doing great work."


Plan Coverage for Emergency Care

For emergencies, find the nearest hospital or health facility, even if it is out of your network. Your health insurance plan will cover you, and you won't be charged extra for out-of-network emergency services. (Always call 911 for life or death situations.)

But for less serious and non-life-threatening health conditions or illnesses, consider making an appointment with your regular doctor or visiting an urgent care clinic first. It’ll likely be faster, easier and cost less than an ER visit.

Read more about using your coverage


Special Enrollment Available for Qualifying Life Events

Big life events like having a baby, getting married or losing insurance due to a layoff could allow you to get private health insurance coverage outside of open enrollment. Go to our website for a list of qualifying life events and find out how to apply for a special enrollment period.

If you qualify for Medical Assistance or MinnesotaCare, are a member of a federally recognized Indian tribe, or are a small group employer, you can enroll through MNsure at any time of the year.


Get Help

Call the Contact Center at 1-855-366-7873

Open MondayFriday, 8 a.m.6 p.m. (changing to 8 a.m.-5 p.m as of Monday, June 13)

Get in-person assistance

Find a navigator or broker in your community.

Enrollment events and opportunities are happening throughout the state. Check our events calendar for those near you.


Upcoming Meetings

MNsure Board of Directors Meeting
June 15, 1–3 p.m.
81 East 7th Street, 1st Floor Atrium, St. Paul
This meeting is also being broadcast via live-streaming audio.

Joint Advisory Committee Meeting
June 21, 2:30–5 p.m.
UCare, 500 Stinson Boulevard NE, Minneapolis

All of the board meetings can be attended in person and are also available online. MNsure is committed to accessibility and provides reasonable accommodations to qualified individuals with physical or mental disabilities. Please submit your specific request for reasonable accommodations to AEO@MNsure.org at least two weeks in advance of the event date. We appreciate your interest in MNsure.


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