Providing services during the COVID-19 outbreak

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Coronavirus/COVID-19 outbreak:
Service impacts and important resources

Ramsey County government remains open and we are committed to providing services throughout the coronavirus/COVID-19 outbreak while protecting the health of residents and our staff. 

County services have been redesigned this week to drastically reduce person-to-person contact while ensuring welcoming, accessible, equitable and efficient service options. 

Visit to learn about:

  • Accessing county services.
  • Health information - including symptoms, prevention and contacts for health questions and assistance.
  • Community resources - including food, housing and employment services.
  • Unemployment assistance.
  • Business resources.

Additional details will be added daily as operations continue to be implemented and develop in the days and weeks ahead.

Drop-off and processing sites

Most services will be provided via phone or online options. For limited situations, three locations in the city of Saint Paul and three suburban county locations will serve as secure drop-off and processing sites for documents related to all service types. Not all sites are available yet, but all will be in the days ahead – please visit for details.

Customer Contact Center

Ramsey County’s Customer Contact Center is available from 8 a.m. – 4:30 p.m. Monday – Friday at 651-266-8500 as a one-stop option for directing and resolving questions.


Ramsey County’s office phone lines are open during regular hours. If you receive a busy signal or message when calling, it’s because of the heavy cell phone call volume in the Twin Cities metro area.

If possible:

  • Try calling from a landline phone.
  • Try calling from a cell phone connected to another mobile carrier.
  • Try calling again later.

Subscribe to future coronavirus updates

Ramsey County will be providing weekly email updates on COVID-19 impacts in our community.

Subscribe to future updates

Unemployment resources

Has your job been impacted by COVID-19?

Free employment services are available to all Ramsey County residents through our Workforce Solutions department and our service partner, CareerForce.

Small business resources

The Small Business Administration (SBA) is offering low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of COVID-19.

Mental health resources

Times like these can be difficult for adults, children and families. Ramsey County’s mental health crisis lines continue to be staffed 24 hours a day, seven days a week.

When you find yourself or a loved one in the midst of a crisis, call:
Adult Mental Health Crisis Line: 651-266-7900.
Children’s Mental Health Crisis Line: 651-266-7878.