“It’s especially gratifying that MSP was honored and recognized by travelers at a time when the COVID-19 pandemic has created so many challenges in our industry and impacts to the travel experience,” said Brian Ryks, CEO of the Metropolitan Airports Commission (MAC), which operates MSP. “To be ranked among the best airports in the world is a testament to an unfailing focus on customers by commissioners and staff, and by our airport partners — federal agencies, airlines, concessionaires, tenants, the Airport Foundation MSP, the Armed Forces Service Center, and many others in the MSP Airport community.”

The ASQ program scores airports based on customer surveys conducted at airports in 91 countries. Customers answer questions about 34 key performance indicators to measure their satisfaction with their airport experience.

>>READ MORE

The spring break travel season is well underway at Minneapolis-St. Paul International Airport. If you haven’t flown in a while, we have some travel reminders to get you back in gear.

March could potentially be MSP’s busiest month since the start of the pandemic, and the week of March 20 is expected to be the peak of spring break travel. Keep these tips close as you prepare for and begin your spring travel. 

• Arrive at MSP two hours ahead of your scheduled departure for domestic flights and three hours ahead for international. Always check with your airline for any guidance about airport arrival times.
• If you arrive at the airport to pick up or drop off a passenger, remember that you can go up or down on the roadway in front of Terminal 1. See a full list of pick-up and drop-off tips on this webpage.
• The TSA offers a handy checklist of security-related tips to consider as you prepare for your trip and go through security screening.
• Need to grab a quick bite at MSP? Order ahead online at Terminal 1 or Terminal 2 and explore your options before your flight.
• Arts@MSP is offering performances on Thursdays during the spring break period, including DJs and musical performers. See the full schedule here.
• Face masks are still required in the airport and on your flight. Find out more about what MSP is doing to help keep travelers safe through its Travel Confidently program.

Whether you’re heading to the mountains, beach or somewhere in-between, you can save a nice chunk of change by prebooking your parking online before you arrive. Parkers who prebook always save $2 per day over drive-up rates.

Throughout the month of March, those flying out of Terminal 1 with extended stays will see even bigger savings. Travelers will save $7 a day on daily parking at the Terminal 1 ramps from March 1 – March 31 when they book online and stay for seven days or more.

Prebooked parking is a great way to use your own vehicle and ensure a contact-free commute to the airport. A QR code that you’ll receive in your confirmation is all you need to enter and exit the ramp. And you can now download the QR code directly to your mobile wallet.

Save money, minimize touchpoints and travel with confidence by using Prebooked Parking for your airport parking needs.

Excitement is building for the NCAA Women’s Basketball Final Four, coming to Minneapolis the weekend of April 1-3, and Minneapolis-St. Paul International Airport (MSP) is ready to welcome fans from across the country.

More than 25,000 visitors are expected for the games over the weekend, when the Target Center in downtown Minneapolis hosts the semi-finals and the national championship game. A couple of fun activities to look out for at MSP include: 

• Arts@MSP is sponsoring performances at the airport starting on Thursday, March 31, which is the anticipated busiest day for fan arrivals.
• Large wall-mounted tournament brackets will be displayed in three locations (entrance to Concourse F; baggage claim level; and at Terminal 2 to the right of the ticketing counters), providing fans a daily update and photo opportunity.

The two semi-final games will be held Friday, April 1, with the championship game occurring on Sunday, April 3. There are many other opportunities for fans to get involved with March Madness, as well, including Tourney Town at the Minneapolis Convention Center.

There are more air travel options north of the border this summer. Air Canada recently announced a summer network expansion that includes a new route between Minneapolis-St. Paul International Airport (MSP) and Montréal-Trudeau International Airport (YUL).

Air Canada will begin the daily, year-round route on June 2 using a 76-seat CRJ-900 aircraft. This will be Air Canada’s second destination from MSP. It’s currently operating daily service to Toronto (YYZ).

Pre-pandemic, approximately 17,000 people traveled between MSP and Montreal annually. Air Canada operates out of Terminal 1's Concourse E.

You are invited to Experience MSP.

Join us for an opportunity to learn more about Minneapolis-St. Paul International Airport (MSP) and how the Metropolitan Airports Commission is planning for its future.

Pre-recorded videos highlighting the MSP Airport long-term planning process will be available for viewing beginning March 28 and will include videos about the current stage of the plan, updated aircraft activity forecasts, existing landside (non-airfield) conditions, the airfield capacity study, and how people can stay engaged with the process.

Following the launch of these videos, a live virtual event will be held on Tuesday, April 12 from 4:30 p.m. to 6 p.m., which the public is invited to attend to engage with the planning team, ask questions and provide feedback.

Learn more about this event, the planning process and sign up to receive updates about future events at this website. Information about how to participate in the April 12 event will be posted there on March 28.

Experience MSP is a series of four events for the public to learn about the MSP Airport long term planning process and to provide input. The Metropolitan Airports Commission - owner and operator of MSP Airport - welcomes your interest and input.

Travelers and visitors at Minneapolis-St. Paul International Airport (MSP) are hearing a new set of voices overhead as they move about through the terminals.

Ten MSP Airport employees were chosen for public address announcements for 2022-2023 after an open audition process for the annual Voices of MSP program. It’s a unique contest that puts a local spin on traditional airport security and operational public address announcements.

With Voices of MSP, airport employees are inspired to go beyond their daily duties for a chance to share their hidden or emerging voice talents. Those new voices are now featured in MSP’s terminal lobbies and concourses, at automated exits, inside airport trams, at baggage carousels, along moving walkways and elsewhere.

The selection process uncovered some employees who have done voice work previously, and others whose voices are making their public address debut.

>>READ MORE

The two COVID-19 vaccination sites at Minneapolis-St. Paul International Airport are now consolidated in a single pre-security location that is more accessible to the public. (Find directions and all the details on this webpage.)

The Minnesota Department of Health and the Metropolitan Airports Commission (MAC) have relocated the consolidated service at Terminal 1 to between the Blue and Red parking ramps, on Level 1.

Until recently, MSP provided two sites for the state’s vaccination program: post-security at Terminal 1 and pre-security at Terminal 2. The new more-centrally located vaccine clinic will continue to offer both the Johnson & Johnson and Moderna vaccines for those over the age of 18. Nearly 5,400 people were vaccinated at MSP in 2021. 

The site is conveniently located one level below the state’s COVID-19 testing site that has served hundreds of thousands during the pandemic. 

Those interested in receiving the free vaccinations or booster shots are encouraged to schedule an appointment. The site is open seven days a week from 7 a.m. to 3 p.m.

Spring break is here, and the month of March consistently marks one of MSP Airport's busiest times of the year.

Whatever travel plans you're considering, MSP Airport wants to hear from prospective travelers through a survey that gauges attitudes about and interest in air travel. The answers are helping shape the MSP travel experience as the pandemic becomes more manageable. 

Even if you’ve already taken the survey, please consider taking it again, as your thoughts and answers may have changed over time. We also add new questions each month. This month, we're asking travelers what international destinations they'd like to see added at MSP with a direct flight.

Survey takers have shown interest in MSP's safety initiatives related to the pandemic, which are all a part of our Travel Confidently program, and the webpage will give you the details.