The rules have changed at Minneapolis-St. Paul International Airport when it comes to dropping off travelers at Terminal 1.
Not only can passengers be dropped off on the arrivals – or baggage claim – level, but now if a passenger is flying on Delta Air Lines, they can use its new check-in and bag-drop counter on the east side of the departures level -- sometimes referred to as the upper east roadway.
Delta’s curbside check-in (skycap) service has also moved to this side of the street.
To get to the upper east roadway, drive toward Terminal 1 and stay in the lanes marked for “Departures.” As they drive up the ramp to Terminal 1, drivers will take the first left and follow the digital signs that point to Delta’s check-in service. (See map.)
The shared ride (Uber and Lyft) pick up area is also on this roadway.
The Delta check-in counter is inside Doors 6 and 7, which are on the left. Drivers who proceed to Door 8 will find Delta’s curbside check-in service, where a skycap can check passengers' luggage.
After checking their bags, passengers will take an escalator or elevator down to Level T (tram level), walk through the tunnel under the roadway and then up to the ticketing lobby for security screening.
The check-in counters, staffed by Delta agents, and the skycap service both open at 5 a.m. The skycap service is open until 8 p.m., and the check-in counter is open until 6 p.m., with some variability depending on passenger volume.
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