Our Member Services team helps more than 8,000 people during Open Enrollment. We’re sharing answers to three of the most common questions.
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How do I add a dependent?
While enrolling, add your dependent’s information, including their social security number. We’ll mail a letter to your home of record in Self Service outlining the documents you need to submit to complete the process. Learn more about dependent eligibility.
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How do I know if I successfully completed my enrollment?
The final step for completing your enrollment is hitting “accept” after electing your benefits. We recommend saving or printing the confirmation statement that appears.
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How do I confirm that I’ll be receiving $5 off office visit copays in 2020?
After you complete the health assessment, you must agree to receive a coaching call. Not everyone will receive a coaching call. To verify you’ve earned the reward, return to the landing page. In the rewards tab, there will be green checkmarks by the coaching call and the health assessment.
More questions? Give us a call at 651-355-0100 or 800-664-3597.
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