UUAV Announcement: Educate Reception and Appointment Line Staff on UUAV Program

Minnesota Department of Health

UUAV Announcement

View this as a webpage

January 7, 2026

Educate reception and appointment line staff

Please make sure staff who answer phones and schedule appointments are aware of the UUAV program and your site’s participation in it. Patients may ask to confirm your site’s UUAV enrollment status when they call to request an appointment.

We have gotten feedback that some patients have received conflicting or confusing information when they ask about the program during the appointment scheduling process. To support public access to UUAV vaccines, it is important that staff who speak to patients understand the program and your site’s role in it.

Archive of previous announcements

For an archive of previous announcements visit Uninsured and Underinsured Adult Vaccine (UUAV) Program Announcements.

UUAV Program | 651-201-5522 or 1-800-657-3970 | health.uuadultvax@state.mn.us.