|
View this as a webpage
Happy Friday, HRD! This week seems pretty quiet in terms of news, but there are probably lots of things going on that you know about that we don’t! Have an interesting idea or a cool project that you’re working on? We’d love to put it in an upcoming issue of Have You HRD? Send us an email at Health.HRDCommunications@state.mn.us and we’ll work with you to get it published.
Did you complete your required training yet? Today is the last day to complete the three required trainings on updates to the Code of Ethical Conduct, the Appropriate Use of Electronic Communication and Information Technology, and the policy around Mobile Device Use. To complete the courses, log in to Self-Service, click on Learning Management, and then My Learning. From there, you can click the Launch button to open a window with the course. The trainings take about 45 minutes in total, so make sure to account for that when planning your day.
Strategic Planning Next Steps: Volunteer for Strategic Objective Action Teams! Our session today will be a discussion of the next step in our Strategic Planning process. We’ve collected lots of great ideas from everyone at our inspiration sessions, and now it’s time to talk about how we implement them. You can help us put these ideas into action; if you’re interested, sign up here: Volunteer to participate on a Strategic Objectives Action Team. See you at 1 p.m.!
Learn more about Teams and SharePoint with the MDH Center for Workforce Development: The Center for Workforce Development at MDH offers a variety of training throughout the year, including New Employee Orientation (NEO) and New Supervisor Orientation. As part of their NEO presentations, they hold monthly training sessions to introduce staff to Teams and SharePoint. August sessions will be on the following dates:
- SharePoint: August 10, 1p.m. to 2:30 p.m.
- Teams: August 18, 1p.m. to 2:30 p.m.
Sessions are open to all, even if you aren’t a “new” employee. For more information and to be added to the meeting invite, please reach out to Dionna Jones.
This week, we’re shining the spotlight on Pete Cole, one of our federal evaluation supervisors!
Name / Pronouns / Position: Pete Cole (he/him), Health Facility Evaluation Supervisor 1
Location: Metro
Tell us about your background. How long have you been in HRD? How did you get here? I am a born New Yorker but raised in Southeastern Minnesota where my heart lies. I am blessed to be married for 14 years to an amazing and supportive spouse and we have two wonderful school age kids who keep our lives forever interesting.
I have had the fortune of working in the Licensing and Certification department of HRD for almost three years.
I have been a Registered Nurse for over 30 years and I also hold a Bachelor’s degree in Biology and Chemistry. The first half of my career was all direct patient care in cardiac care, moving from telemetry to ICU to a large metro Cardiac Cath Lab where I moved into a Director position. From there I steered a 180 degree change of course and worked for 12 years in hospice in frontline, management and education roles which became more and more compliance orientated. During that time, I had the opportunity to be surveyed more than once by MDH. In addition to in my hospice roles I took a metro lead position in developing emergency preparedness plans for hospice agencies and served as a hospice lead with the Metro Health and Medical Preparedness Coalition. Through this work and my survey experience I became interested in a compliance role with the Minnesota Department of Health.
What’s your role within HRD? What do you work on? I work as a Regional Operation Supervisor and I supervise one of the metro teams in the licensing and certification federal evaluation units. I work with a team of very talented surveyors. I started the position this year after working for two and a half years as a surveyor. We work together on initial and recertification surveys for federally funded facilities, the majority of which are long-term care facilities. In addition, we do complaint investigations into federally certified and state licensed facilities. The saying goes, “A smooth sea never made a good mariner.” We have all been through so much over the last couple of years. This has helped to form a very capable and cohesive group that I am proud to work with.
Describe a current project you’re excited about, or an accomplishment you’re proud of. Many in my team, like myself are relatively new and we are working together to grow into our roles. This involves learning new methods to combine working on-site and remotely using a new set of tools.
During our COVID-19 response I had the opportunity to be reassigned several times and one of those that I am proud of is working with the Minnesota National Guard over this last winter. During that project we helped protect residents by collaborating with the National Guard to assist with staffing at COVID-affected Long-Term Care facilities.
What do you like to do when you aren’t working? When I am not working, I love spending time with my family. I like to garden and teach my kids about this. I enjoy camping, running and really, just being outdoors. Most of all, I am passionate about sailing. Learning about it, reading about (fiction and non-fiction) and being out sailing with my family whether that be locally, on the Big Lake or on the ocean.
|
This week, we have the following positions available, and more are coming soon. Please share them with anyone that you think would help make HRD a better place to work!
-
Reconsideration Analyst (Reconsiderations), Job ID: 57516: The Reconsideration Analyst will conduct reviews of State and Federal appealed enforcement actions and analyze pertinent documents to make decisions on whether appropriate conclusions were made, and consistent application of the law was applied. Closes August 1, 2022.
-
Nursing Evaluator (Federal Operations), Job ID: 53255: These positions will provide onsite surveillance and guidance to health care providers in an effort to assure a level of quality care based upon compliance with Federal and State laws and rules which directly relate to the provision of nursing and health services. Closes August 1, 2022.
-
Nursing Evaluator (State Operations), Job ID: 57470: These positions provide regulatory surveillance to licensed assisted living and home care providers using nursing and health related knowledge in an effort to assure quality care and services through compliance with State regulations laws and rules which directly relate to the provision of assisted living and home care services. Closes September 30, 2022.
These positions are open to both internal and external candidates. If you would like to apply, please follow the steps below:
- Sign into Employee Self Service
- On My Homepage, click on Careers and enter the Job Opening ID in the Search Jobs box and click >> (Search).
- Click on the Job Title to view the job posting.
- Click Apply for This Job in the top right-hand corner.
Last week we talked about how to find a meeting recording in Teams and some of the issues that you should be aware of when making and sharing recordings. This week, we’re talking about the easiest way to keep track of your meeting chats, files, and recordings – scheduling meetings in a Teams Channel.
You may have noticed that the recent changes to our auto-deletion policy for Teams chats are also affecting meeting chats, which can be a disappointment if people were sharing lots of good ideas or comments that aren’t reflected in the meeting recording or transcripts. We’ve also all probably experienced the annoyance of not knowing where the meeting recording is, or trying to share it with someone who wasn’t in the meeting after the fact.
The solution to this: schedule your meetings in a Teams Channel. There are several reasons this is helpful:
- Meetings that are held in Teams channels automatically save the chat for 180 days, rather than 3 days. Maybe you don’t need 180 days, but you probably could use more than 3.
- When you record a meeting that’s hosted in a channel, the recording is stored in the channel’s Files tab (instead of in the OneDrive of whoever recorded the meeting). This means that everyone can easily find and view the recording, even if they join the Team at a later date; this is helpful if you’re onboarding a new staff person and want them to get a feel for recent events, or if you record a training session and need to make sure people have access to the recording for an extended period of time.
- When you have new staff, you don’t have to forward the meeting invite! (Check out the Recurring Meeting Invites section of the Employee Onboarding Info page for instructions on how this works)
It’s easy to schedule a meeting in a Channel, although it needs to be done from within Teams (we’ve seen some new options in Outlook for Teams meetings lately though, so maybe soon…).
- To schedule the meeting, open the Calendar view in Teams, then click the New meeting button in the top left corner, and select Schedule Meeting.
- Fill in all the usual details.
- Click in the box that says Add channel (outlined in red in the image below) and you’ll see a list of all of your Teams.
You can click on the title of the Team to expand it and choose which channel you want to use for the meeting. Keep in mind that wherever the meeting is held is where the files and recording will be stored, so if you have specific channels for specific areas of your work, you might want to choose that one.
As an example, if the Mortuary Science team is having a meeting about their inspections, they might want to hold it in the Inspections channel, whereas if it’s just a regular team check in, it might be a better fit for the General channel.
 Once you’re done, click Save, and your meeting invite gets sent to the people on the attendees list. That’s it!
Over 150 people attended the Collaborative Safety orientation session on July 11, 2022, where providers, owners, stakeholders and more learned about the Health Regulation Division’s Collaborative Safety efforts. The orientation session provided a foundational understanding of safety science and enabled stakeholders, providers, and policy makers to learn more about HRD’s new method to evaluate and glean learnings from past issues, incidents or correction orders.
HRD’s Collaborative Safety initiative aims to collaboratively work with providers, stakeholders, facilities and people involved in the process by reviewing issues and incidents outside of the regulatory environment to identify influences, barriers, potential solutions and, ultimately, improve the system. Collaborative Safety benefits include:
- Understand why a decision was made given the circumstances, the influences and systemic structures at the time of the incident.
- Move beyond focusing on people and outcomes and learning why people with good intent were faced with unintended consequences.
- Reduce unconscious bias in the review process.
“We want to learn what influences the decision-making process frontline staff must make, along with the barriers, pressures, policies and environment at the time an incident happens. We want to listen to the perspectives of people who work in healthcare settings, and learn how system features, such as technology or policies, impact their decisions,” said Catherine Lloyd, a partnership and planning manager. “Safety science offers providers and regulators the opportunity to review critical incidents at a deeper level to discover issues, gaps or opportunities to improve the system and improve outcomes.”
Orientation attendees had the opportunity to see a presentation by Collaborative Safety, LLC, to learn about opportunities for providers, stakeholders, policy makers and the public to identify the influences that cause violations in healthcare settings and discover ways to holistically address issues throughout the system.
“We’re excited about the opportunity to collaborate with providers and discover how we can make changes in our system, changes in the way we communicate with each other, changes in how we improve our systems, and create better outcomes in our health care systems,” Lloyd said.
|
