Stories from the field: Reflecting on a year of COVID-19 with the MDH Latinx Community Liaison Team

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Cultural, Faith, and Disability Communities COVID-19-Related Update

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Minnesota Department of Health

6/7/2021

During COVID-19, staff from across the Minnesota Department of Health (MDH) have been reassigned to help with our public health response. Reaching all Minnesotans with important information about COVID-19 and how to prevent the spread has been a top priority. Many staff have been specifically working to provide culturally and linguistically responsive COVID-19 guidance, partnership, and updates to communities most impacted by health inequities across Minnesota, including Communities of Color and American Indians, LGBTQIA, disability, and faith-based communities. The following story highlights the efforts of our staff in collaboration with community partners during the COVID-19 response.


Reflecting on a year of COVID-19 with the MDH Latinx Community Liaison Team 

Summary: Since the beginning of the COVID-19 pandemic, the Minnesota Department of Health (MDH) has prioritized sharing accurate information with Minnesotans on how to keep themselves and their families safe. For the Latinx community, a significant part of MDH’s response has been orchestrated by its Latinx Community Liaison Team. This last year has underscored the importance of authentically engaging with community partners and community members themselves. While there is much to celebrate, the team also recognizes the work that can, and must, continue in order to protect the health of their community. 

The need for engagement 

Since the beginning of the COVID-19 pandemic, the Minnesota Department of Health (MDH) has prioritized sharing accurate information with Minnesotans on how to keep themselves and their families safe. This messaging includes topics ranging from wearing masks, to getting tested for COVID-19, to where to find a COVID-19 vaccine. Because these messages can sometimes change quickly due to the rapidly evolving nature of the crisis, it has been vitally important to have adaptive and responsive communications systems in place that reach all Minnesotans in culturally and linguistically appropriate ways.  

Successful public health partnerships  

For the Latinx community, a significant part of MDH’s response has been orchestrated by its Latinx Community Liaison Team – Jeanett Garcia and Marcie Babcock, who co-lead the team, as well as Mateo Frumholtz, Margarita Ruiz, Marisol Chiclana-Ayala, and Sylvette Lopez-Ruth (pictured below). Throughout the last year, they have worked tirelessly to advocate for the Latinx community’s needs during the COVID-19 response – quickly adapting, pivoting, and being creative to respond to shifting priorities when needed. When COVID-19 case data began showing increasing cases in the Latinx community last summer, the team pushed for and worked with community organizations serving the Latinx community to hold multiple community testing events. For Jeanett, one of their biggest successes was collaborating with faith-based leaders in Minnesota and the City of Minneapolis to hold COVID-19 testing events for the community at Sagrado Corazon, which led to a huge turnout from the community.  

The team’s top priority throughout the pandemic has been to engage their community and develop genuine and authentic relationships with partners and organizations serving the Latinx community. From the very beginning, the team, originally led by Marisol, conducted outreach to leaders across the state including government agencies, local public health, nonprofits, and other community based organizations to share resources and discuss concerns in the Latinx community at biweekly meetings. These meetings let the team continually look for ways to let community members’ voices shine through MDH contracts and partnerships.  

6 smiling people

Team pictured above (from left to right, top to bottom): Jeanett Garcia, Margarita Ruiz, Sylvette  Lopez-Ruth, Marcie Babcock, Marisol Chiclana-Ayala, and Mateo Frumholtz. 

Continuing to connect the dots  

Today, the team plays an important role in addressing vaccine concerns in the Latinx community. They provide a space to engage creatively and authentically with the community, especially those who do not have access to internet or social media. Of note, more than 82% of Latinx adults ages 45 to 64 have been vaccinated! However, there is still work left to do. Only 34% of Latinx community members between the ages of 15 and 44 are vaccinated.  

The team and MDH’s partners continue to look for ways to create a safe and comfortable environment for members of the community to get vaccinated, such as successfully advocating that no government identification or documentation should be required for COVID-19 testing or vaccination, and ensuring vaccination events are flexible in timing to accommodate community member’s schedules. One sentiment repeatedly echoed by the team is “bringing vaccination sites to the community” and placing a large emphasis on creating a comfortable, safe, and trusted space for vaccination. 

This last year has shown again and again the importance of authentically engaging with community partners and community members themselves. The team hopes that MDH will continue its commitment to authentic engagement and invest staff time to continue building and maintaining community relationships. While there is much to celebrate, the team also recognizes the work that can, and must, continue in order to protect the health of their community.  

 

Learn more about COVID-19 Testing at https://www.health.state.mn.us/diseases/coronavirus/testsites/index.html  

Learn more about COVID-19 Vaccinations at https://www.health.state.mn.us/diseases/coronavirus/vaccine/index.html   

Reminders

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Discrimination Helpline

Report Discrimination and Bias

COVID-19 does not discriminate based on race, where you come from, your immigration status, or anything else. 

If you have experienced or witnessed an incident of discrimination or bias call Minnesota's Discrimination Helpline at 1-833-454-0148 or submit this online form. The helpline is staffed by investigators from the Minnesota Department of Human Rights. Translation/interpretation services are available.

If you are the victim of a crime, including a hate crime, or fear for your safety, call 911 immediately.

Click here to get this information in multiple languages. 


MDH COVID-19 Public Hotline:

For questions related to the COVID-19 pandemic, call 1-833-431-2053
Mon.-Fri.: 9 a.m. to 7 p.m.


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