Update Your Security Question and Answer in Self Service Today!

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Update Your Security Question and Answer in Self Service Today!


To:  All State of Minnesota Employees

From:  Aaron Call, State Chief Information Security Officer, Minnesota IT Services

Aaron Call

The State of Minnesota is making a focused effort to implement best practices around regular maintenance of your security question. The next time you change your password in Self Service, you will be required to change your security question and answer from the system-assigned question to a question and answer you create.

 What is a security question?

A security question is a simple question and answer you create to verify and protect your account. If you forget your password, you can answer your personal security question to reset it. 

How do I change my security question and answer?

  1. Sign in to the Employee Self Service website
  2. Select the State of MN Self Service link to display the main menu page.
  3. Select My profile to display the General Profile Information page.
  4. Select Change or set up forgotten password hint. 
  5. In the Question field, delete the existing question and type a different question, up to 50 characters.
  6. In the Response field, delete the existing answer and enter the correct answer to the question, up to 30 characters. The answer is not case-sensitive.
  7. Select OK. Unless you receive an error message, your change has been saved.

If you use the forgot password function

You will proceed to change your password and will need to write down the temporary password that is provided because the cut and paste option will not function.

Tips for successful security questions:

  1. Remember that this answer can be used to reset your password and should be created, treated, and protected as such. 
  2. Do not use private/sensitive data within your security question or answer.
  3. Do not use a question others can easily guess.
  4. Your answer doesn’t have to be the true answer.
  5. Just like your password, periodically change your security question to both keep your answer fresh and to make it harder for others to guess the answer.
  6. Never share your password or answers to your security questions with anyone. This includes coworkers, family, and friends.

Please visit our website to learn more about how to keep yourself and your devices safe at home and at work. 

Resource: Password Hint/Identity Verification Question

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Web: MNIT support
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