Member newsletter - August 2026

hennepin health member newseltter

 

August 2026

In this issue:


How to stay informed about changes to Medicaid

The Minnesota Department of Human Services (DHS) wants to help you stay informed about changes to Medicaid (called Medical Assistance in Minnesota). These changes come from a new federal law, and some of them may affect you and your family.

DHS has created a new webpage with the most current and accurate information on what the Medicaid changes are, who is affected, and when the changes start. You can find it at mn.gov/dhs/federalchanges/. DHS will keep adding more details in the coming weeks and months as they learn more from the federal government.

Nothing has changed yet, and no action is needed right now. The first changes begin in October 2026. 

You still need to renew every year

Currently, everyone on Medical Assistance must renew their coverage once a year. When it is time for your renewal, you will receive a packet in the mail. Look for an envelope with a blue circle on it. Open it, fill out your forms, and send everything back right away. If you want to know your renewal month, visit mnrenewallookup.com.

What you can do now

Staying informed helps you keep your coverage and protect your health. Taking a few minutes now to check your information and watching for updates can make the whole process easier for you and your family.

Man with doctor

Join us for free dental care at Dental Days

Looking for an easy way to get a dental appointment? Hennepin Health Dental Days were created just for you.

During Dental Days, Hennepin Health members can get dental care at our Member Service Center. Care is provided by Children’s Dental Services, and they serve both kids and adults.

2026 Dental Days schedule

Time: 8:30 a.m. – 4 p.m.

Location: Hennepin Health Member Service Center, 525 Portland Ave. S., 8th floor, Minneapolis

Dates:

  • Tuesday, August 25
  • Tuesday, September 29
  • Tuesday, October 27
  • Tuesday, November 24

How to make an appointment

  • For Dental Days: Visit the Member Service Center in person Monday–Friday, 8 a.m. – 4:30 p.m. or call our Hennepin Health Dental Coordinator at 612-543-4207, Monday – Friday, 8 a.m. – 2 p.m.
  • For regular dental visits (not during Dental Days): Call Delta Dental of Minnesota at 651-348-3233 or 866-298-5549 (TTY 711), Monday–Friday, 8 a.m. – 5 p.m.

Stay informed with tips for a healthier smile

The Power of Smile™ blog from Delta Dental of Minnesota shares monthly tips from dental experts to help you keep your smile healthy. Read the blog at https://blog.deltadentalmn.org.

Child at dentist

Get health answers fast with HealthConnection nurse advice line

HealthConnection is a free, 24/7 nurse advice line for Hennepin Health members. You can talk with a registered nurse anytime you have a health question by calling 1‑888‑859‑0202.

Quick help when you need it

  • Talk to a nurse anytime, day or night, for free.
  • Get clear, professional advice for your health questions.
  • Save time and avoid unnecessary trips to the ER.
  • Feel confident knowing you have support from a trained nurse.

Users trust this service

  • 95% of users say they are very satisfied.
  • Users highly recommend it to others.
  • Most people feel more prepared to handle health concerns after calling.

What HealthConnection users say

  • “I wasn’t sure if my symptoms were serious. The nurse helped me decide to see my doctor instead of going to the ER.”
  • “It was easy and fast. The nurse answered all my questions and explained what to watch for.”

Your questions, answered

Don’t guess about your health. For any non‑emergency questions, call the HealthConnection nurse advice line at 1-888-859-0202. Save this number for when you need it.

Woman on phone

Find safe, effective pain care using NOPAIN MN website

Managing pain can be challenging, and many people want options that do not involve opioids. That’s why the Minnesota Department of Health and Hennepin Healthcare created NOPAIN MN, a free online tool to help you find safe, non-opioid pain treatments close to home.

If you live with ongoing pain, this resource can guide you in exploring new options that may help you feel better and stay active. The NOPAIN MN website includes a map with providers that offer treatments such as physical therapy, psychotherapy, and acupuncture. All of these are ways to help reduce chronic pain and improve daily life.

To explore your options and find support in your community, visit nopainmn.org. Before making appointments, call Hennepin Health Member Services to confirm the provider is in-network and the service is covered by your Hennepin Health insurance. Member Services phone number is 612-596-1036, TTY 711. You can also check if a provider is in-network by visiting our provider directory.

No Pain Minnestoa

Book kids’ checkups before school starts

Give your kids a healthy start to the school year with visits to the dentist and doctor.

Dental visits

Dental visits are important for overall health and wellbeing. Dental health affects your ability to talk, drink, breathe, and chew food. Good dental health also affects your smile.

During a dental visit, the dentist and dental staff:

  • Examine your child’s tongue, gums, and mouth for decay and disease
  • Examine your child’s mouth for potential issues, such as teeth alignment/bite
  • Clean your child’s teeth
  • Check if your child has cavities or needs fillings

Checkups and vaccinations

At a Child & Teen Checkup, the provider and medical staff will check your child or teen’s height, weight, vision, and hearing, along with their growth and development. They also make sure their vaccinations are up to date.

Sports physicals

Children and teens who participate in school sports typically need a sports physical. These exams help ensure that the patient is physically prepared to participate in sports-related activities. For those with chronic conditions like diabetes or asthma, providers give guidance about how best to manage any issues that could occur during play. A sports physical can be completed as part of a Child & Teen Checkup. (A Child & Teen Checkup is more comprehensive than a sports physical.)

What you can do

  • Schedule dentist and Child & Teen Checkup appointments.
    • Dentist: To find a dentist or make a dental appointment, call Delta Dental of Minnesota at 651-348-3233 (866-298-5549), Monday-Friday, 8 a.m. – 5 p.m. 
    • Child & Teen Checkup: If you don’t currently have a medical clinic, you can find one in our provider directory or call Hennepin Health Member Services at 612-596-1036, TTY 711, Monday-Friday from 8 a.m. – 4:30 p.m.
  • Get the sports physical form from your child’s school for the provider to fill out at a Child & Teen Checkup visit. If your child plays high school sports, print the Minnesota State High School League Sports Qualifying Physical Exam Form and bring it to the visit. (A sports physical can be completed as part of the Child & Teen Checkup.)
  • Earn rewards.Hennepin Health members can earn $25 Target or Walmart gift cards for completing Child & Teen Checkups and immunizations, as well as annual dental visits by a network dentist. Read more about the Hennepin Health rewards program. (A sports physical alone is not eligible for a gift card. To be eligible for a gift card, the member must complete a Child & Teen Checkup.)
  • Call us. If you need transportation, interpreter services, or have any questions, call Hennepin Health Member Services at 612-596-1036, TTY 711, Monday-Friday from 8 a.m. – 4:30 p.m.
Girl with adult female

Protect what matters most: why getting vaccinated is important

For Hennepin Health members, staying up to date on immunizations is one of the best ways to protect yourself, your family, and your community. Vaccines help prevent serious diseases like measles, whooping cough, flu, COVID‑19, and more. Getting vaccinated is a simple, powerful way to stay healthy.

Why vaccines matter

By getting vaccinated, you:

  • Protect your family and yourself from serious, preventable illnesses.
  • Stay healthy so you can keep up with work and daily activities.
  • Keep the community strong — when more people have vaccines, everyone stays healthier.

What you can do

  • Talk with your provider or pharmacist about the vaccines you and your family members need.
  • Get the vaccines you and/or your family members need at your clinic or attend a free immunization event near you — see details below.

Get rewarded with gift cards

Hennepin Health members can earn the following:

  • $25 Target or Walmart gift card for completing early childhood immunizations. After vaccinations, fill out a rewards voucher using this eform.
  • $25 Target or Walmart gift card for completing one meningococcal (MCV), one Tdap, and two HPV vaccines before their 13th birthday. After vaccinations, fill out a rewards voucher using this eform.
  • Learn more about the Hennepin Health member rewards program.

Immunization resources

  • Immunization events – Free walk-in immunization events for infants through 18 years old
  • Immunizations for babies and children
    • Baby Tracks
      • Serves Hennepin County families with children 0–2 years old
      • Provides help keeping your baby on track with immunizations, updating your baby's shot records, finding a clinic to receive immunizations, and more
      • Multilingual staff
      • Call 612-348-6087 for questions or to enroll
    • Hennepin County Public Health Clinic
    • Serves families and singles
    • People younger than 18 must come with a parent or legal guardian
    • Bring your immunization records with you to the clinic
    • Call 612-543-5555 for questions or to make a vaccine appointment
    • Hennepin Healthcare Pediatric Mobile Clinic
      • Provides pediatric healthcare to families who are hesitant and/or unable to get to a health clinic
      • Meet patients where they are
      • Provides both immunizations and well-child check-ups
      • Call 612-430-2251 for questions and support
Child getting shot

DHS approved 7/72026 ID# MC-1960-MM

Language and civil rights notices

Contact us

612-596-1036

Email

hennepinhealth.org

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