Member newsletter - August 2025

hennepin health member newseltter

 

August 2025

In this issue:


Book kids’ checkups before school starts

Give your kids a healthy start to the school year with visits to the dentist and doctor. 

Dental visits 

Dental visits are important for overall health and wellbeing. Dental health affects your ability to talk, drink, breathe, and chew food. Good dental health also affects your smile.  

During a dental visit, the dentist and dental staff: 

  • Examine your child’s tongue, gums, and mouth for decay and disease 
  • Examine your child’s mouth for potential issues, such as teeth alignment/bite
  • Clean your child’s teeth
  • Check if your child has cavities or needs fillings 

Checkups and vaccinations 

At a Child & Teen Checkup, the provider and medical staff will check your child or teens height, weight, vision, and hearing, along with their growth and development. They also make sure their vaccinations are up to date.  

Sports physicals 

Children and teens who participate in school sports typically need a sports physical. These exams help ensure that the patient is physically prepared to participate in sports-related activities. For those with chronic conditions like diabetes or asthma, providers give guidance about how best to manage any issues that could occur during play. A sports physical can be completed as part of a Child & Teen Checkup. (A Child & Teen Checkup is more comprehensive than a sports physical.)  

What you can do 

  • Schedule dentist and Child & Teen Checkup appointments.  
  • Dentist: To find a dentist or make a dental appointment, call Delta Dental at 651-348-3233 (866-298-5549), Monday-Friday, 8 a.m. 5 p.m.  
  • Child & Teen Checkup: If you don’t currently have a medical clinic, you can find one in the Hennepin Health provider directory or call Hennepin Health Member Services at 612-596-1036, TTY 711, Monday-Friday from 8 a.m. – 4:30 p.m. 
  • Get the sports physical form from your child’s school for the provider to fill out at a Child & Teen Checkup visit. If your child plays high school sports, print the Minnesota State High School League Sports Qualifying Physical Exam Form and bring it to the visit. (A sports physical can be completed as part of the Child & Teen Checkup.)  
  • Earn rewards. Hennepin Health members can earn $25 Target or Walmart gift cards for completing Child & Teen Checkups and immunizations, as well as annual dental visits by a network dentist. Read more about the Hennepin Health rewards program. (A sports physical alone is not eligible for a gift card. To be eligible for a gift card, the member must complete a Child & Teen Checkup.)  
  • Call us. If you need transportation, interpreter services, or have any questions, call Hennepin Health Member Services at 612-596-1036, TTY 711, Monday-Friday from 8 a.m. – 4:30 p.m. 
Son on fathers' back smiling

The power of prevention: why yearly health exams matter

Staying healthy gets even more important as we age — and yearly checkups play a big role. For Hennepin Health members, annual wellness visits are covered and give you time with your provider to create or update your health plan.

These visits help catch issues early, manage existing conditions, and keep your vaccines and screenings up to date. Think of it as a yearly tune-up — a small investment of time that can make a big difference in how you feel and function every day.

Even if you feel fine, exams can uncover silent problems like high blood pressure or early signs of disease before they become serious. Your doctor can also guide you on nutrition, exercise, and mental well-being — all key parts of staying independent and active.

Take charge of your health: schedule your yearly wellness visit today. You can search for in-network providers in the Hennepin Health provider directory or call Hennepin Health Member Services at 612-596-1036 (TTY 711).

A couple at the doctors' office

Have diabetes? Don’t skip eye exams

If you have diabetes, when was your last eye exam? Eye exams are a crucial part of diabetes care. High blood sugar can damage the back of your eye causing diabetic retinopathy, which can lead to blindness. You can avoid this by having a complete eye exam once a year or at your primary care provider’s recommendation. The exam is done by an ophthalmologist or optometrist and shows whether there's damage to the back of the eye.

Earn a gift card

Members who complete a diabetic eye exam can earn a $50 Target or Walmart gift card. Fill out this form with your provider during your eye exam appointment. Learn more about the Hennepin Health rewards program.

More about diabetes care

There are more ways to manage your diabetes. Check out this article on Diabetes: Tests to Watch for Complications

Getting to WIC visits just got easier

Eligible Hennepin Health members can get a ride to and from health care-related services including Women, Infants, and Children (WIC) appointments.

You are eligible for transportation benefits if you have Hennepin Health PMAP or SNBC coverage or have Hennepin Health MinnesotaCare coverage and are under age 19 or pregnant.

Ride options are a Metro Transit bus/light rail pass, taxi, or specialized transportation. You can request a single ride, 10-ride, or monthly Metro Transit pass. The pass must be used specifically for the purposes listed above.

Call Hennepin Health Member Services at 612-596-1036 (TTY 711) Monday-Friday from 8 a.m. - 4:30 p.m. to:

  • Request a Metro Transit bus/light rail pass be mailed to you
  • Reload a Metro Transit bus/light rail pass
  • Request a ride using a taxi or specialized transportation (call at least three days before you need a ride)

You can also pick up or reload a Metro Transit bus/light rail pass at the Hennepin Health Member Service Center, 525 Portland Avenue, Minneapolis, 8th floor. Hours are Monday-Friday, 8 a.m. – 4:30 p.m.

Get a ride

Member benefits for Substance Use Disorder (SUD) and how to locate Narcan

Your Hennepin Health member benefits cover SUD treatment, including Medication Assisted Treatment (MAT) and Medications for Opioid Use Disorder (MOUD).

To learn more about what services are covered, refer to your member handbook or call Member Services at 612-596-1036 (TTY 711).

Hennepin Health Social Service Navigation Team

For SUD support, call the Hennepin Health Social Service Navigation team at 612-348-8400. Leave a confidential voicemail and ask to be connected to a Peer Recovery and/or a Licensed Alcohol and Drug Counselor. We will work with you on your journey, whatever that means to you. It may include, but is not limited to, completing an assessment and/or connecting to:

  • Meetings
  • Treatment
  • Social services like food and housing
  • Harm reduction resources like Naloxone (which can reverse opioid overdoses)
  • Recovery resources like sober housing

Naloxone (or Narcan) finder

Naloxone (or Narcan) is a medicine that can reverse opioid overdoses. Find naloxone near you with NaloxoneFinder. In addition, a Narcan vending machine is now available at Minneapolis fire station 14, 2002 Lowry Ave. N., Minneapolis. Narcan is provided at no charge from this machine and is available 24 hours a day.

Understanding your prescription drug coverage

Your Hennepin Health insurance coverage includes prescription drugs on our list of covered drugs (formulary), certain over-the-counter drugs, and medication therapy management (MTM) services. For more information, go to: 

  • The list of covered drugs to find whether your covered drug has additional requirements or limits on coverage
  • Your member handbook for more details about prescription drug coverage (in Section 7 – Covered Services)
  • The provider directory for a pharmacy in our network that’s close to you

Or call our pharmacy vendor, Navitus Health Solutions, at 833-210-5966.

row of prescription bottles

Come to Hennepin Health Dental Days for dental care

We want to make getting dental care easy for our members. During our Dental Days at the Hennepin Health Member Service Center in downtown Minneapolis, members can receive care from expert providers from Children’s Dental Service (serving adults and children). 

Members can make an appointment to get dental care at one of the Dental Days throughout 2025. See below for dates and times and visit hennepinhealth.org/ members/dental-care for details.

Dental Days August 2025

To make an appointment to receive care at Hennepin Health Dental Days, visit the Member Service Center (see address above) or call Member Services at 612-596-1036, TTY 711, Monday-Friday, 8 a.m. – 4:30 p.m.

To make an appointment for care at a dentist office (not part of Dental Days) or if you need help finding a dentist, call Delta Dental at 651-348-3233 (866-298-5549), TTY 711, Monday-Friday, 8 a.m. – 5 p.m.

A man at the dentist looking at his teeth through a round mirror

Join the Hennepin Health Enrollee Advisory Council

Hennepin Health values feedback from our members. One way we get member feedback is through our Enrollee Advisory Council (EAC). We invite you to join this group, which meets throughout the year with members of the Hennepin Health team. Participants receive a free dinner. 

All you need to bring to the meeting are your ideas and input about what we are doing well and where we can improve your experience as a member.  

To learn more, contact Brianda Koppy, Hennepin Health community outreach specialist, at HH.OutreachTeam@hennepin.us. 

DHS approved 7/9/2025 ID# MC-1766-MC

Language and civil rights notices

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612-596-1036

Email

hennepinhealth.org

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