Beginning February 1, 2024, Agate Housing and Services will serve as the primary access point for *families who need to access a coordinated entry assessment in Hennepin County.
Agate will accept Families Coordinated Entry Assessment requests in two ways:
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An online form: https://forms.office.com/r/wY5gTEHYJN
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A call to a voicemail box that will be regularly checked. The phone number will be shared when service is active.
Front Door is currently providing this service. On February 1st it shifts to Agate.
No changes to other access points
Families who are staying at Hennepin County contracted shelters, such as People Serving People, St. Anne’s and Overflow Shelters should still connect with a shelter staff member to get a family coordinated entry assessment.
Families fleeing or attempting to flee domestic violence should contact the Domestic Abuse Project at 612-874-7063 (ext.232) or by email at firstcall@mndap.org.
*Note: Families means there is a child under the age of 18 that will live with the household once housed, or a person who is pregnant.
HMIS Training for Housing Providers: Coordinated Entry Event
HMIS Training for Assessors: A Behind the Scenes Look at the Referral Process
Coordinated Entry 101
Best Practices for Housing Providers
Online Referral Request Form
What Should I do in HMIS?
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Do you struggle to follow all of the correct steps in HMIS? If so, you are not alone.
We created some new, intuitive guides to help! Check them out here.
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Housing Provider Guide
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Use this helpful guide with essential information for housing providers on referral workflow.
See the guide
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In this 16 minute micro-learning for assessors you will learn tips on when to assess a client or when to refer them to other resources.
Watch the training here.
The Health of the CES System Dashboard tracks the average length of time the following activities take:
- Priority list to referral
- Vacancy to referral
- Referral to result
- Referral to housed
- Project entry to housed - PH only
- Priority list start to housed
View the dashboard here
What is the Assessor Priority List Report?
A monthly report that tracks the number assessments completed by each assessor in HMIS.
View the report here.
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