May CES Scoop - Best Practices for Making Contact with Clients

CES Scoop - Hennepin CoC Coordinated Entry

Housing Providers

Best practices for making contact with clients

 

Making contact with clients, and staying in contact throughout the housing search, is one of the biggest challenges for housing providers.

Watch this video for some great tips shared by fellow housing providers on how to make contact with clients.

 

Assessors

Medical Fragility

 

In the very near future clients will NOT get a referral unless the Medical Fragility questions are answered completely.

Click here to see which of your clients still need to answer the medical fragility questions.

Then, contact the clients and update the assessment with their answers.

Housing Provider Resources

 

Online Referral Request Form

Referral Request Form

Need a referral to your housing program?

Use our online Referral Request Form!

 

What Should I do in HMIS?

Step-by-Step HMIS Help

 

Do you struggle to follow all of the correct steps in HMIS? If so, you are not alone.

We created some new, intuitive guides to help! Check them out here.

Housing Provider Guide

Housing Provider Guide

Use this helpful guide with essential information for housing providers on referral workflow.

See the guide

Upcoming Training

 

HMIS Training for Housing Providers: How to Enroll the Client In Your Housing Program

HMIS Training for Housing Providers

Date: Wednesday, June 7th

Time: 11:00 am - 11:30 pm

View Description and Register here

 

HMIS Training for Assessors: Culturally Specific Questions

HMIS Training for Assessors

Date: Wednesday, June 7th

Time: Noon - 12:30 pm

View Description and Register here

 

Coordinated Entry 101

Coordinated Entry 101

Date: Tuesday, June 6th

Time: 11:00 am - Noon

View Description and Register here.

 

Best Practices for Housing Providers

Best Practices for Housing Providers

Date: Wednesday, June 21st

Time: 10:00 am - 11:30 am

View Description and Register here

Data

Health of the System CES Dashboard

 

The Health of the CES System Dashboard tracks the average length of time the following activities take:

  • Priority list to referral
  • Vacancy to referral
  • Referral to result
  • Referral to housed
  • Project entry to housed - PH only
  • Priority list start to housed

View the dashboard here

Assessor Priority List Report

 

What is the Assessor Priority List Report?

A monthly report that tracks the number of clients added to or updated on the priority list by each assessor. 

View the report here.