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Every year the Minnesota Department of Human Services asks our members about their experience with Hennepin Health and their providers. Hennepin Health uses this information to improve health care services.
The survey – called the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) – was sent out in January and was randomly mailed to Hennepin Health members. Be on the lookout for a white envelope from the Minnesota Department of Human Services, Survey Processing Center. If you receive one, please fill it out and return it by March 31.
Contact us at 612-596-1036 (TTY 711) with questions or if you need assistance.
Did you know members who are eligible for ride assistance can pick up or reload a Metro Transit bus/rail pass at the Member Service Center?
Use the pass:
- For medical and dental appointments
- For physical therapy appointments
- For mental health and chemical dependency appointments
- For occupational therapy, acupuncture or chiropractic appointments
- To pick up your prescription at a pharmacy
You can request a single, 10-ride or monthly pass. Call ahead (612-596-1036, TTY 711) to order your pass. Then stop in:
- To pick up a new bus card.
- To reload your current card.
- For instructions on lost cards.
(Bus/rail passes can also be mailed to you.)
Your Member Service Center is located in downtown Minneapolis at 525 Portland Avenue, 8th floor.
Metro Transit micro bus serves the north Minneapolis community with easy-to-access bus rides. You can book a ride from wherever you are in the service area and a micro bus will come to you. It costs the same as regular Metro Transit buses, and you can pay with cash, a Go-To Card (including TAP cards, Metropass, College Pass or Student Pass) or with the Metro Transit app.
How it works
- Download the Metro Transit micro app or call 651-602-1170.
- Create an account with your phone number and email address.
- Book a ride.
- Get picked up.
To see a service area map, go to metrotransit.org/micro.
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The State of Minnesota Energy Assistance Program (EAP) helps pay home heating costs and furnace repairs for income-qualified households. The program pays up to $2,000 towards heat, power and water costs and is free for all eligible households.
Benefits of the EAP
- It’s free.
- The program is open to people who rent OR who own their homes.
- Grants are based on household size and income, and on utility costs.
- Grants can also pay off your entire past due water/wastewater bill.
- It works if you use electricity, natural gas, propane, heating oil or biofuel.
- Emergency fuel delivery and repair or replacement of homeowners’ broken heating systems can be arranged.
- Payments are made to your account at your utility company or provider.
- Community partners can help you fill out the application.
- The average grant is more than $1,000.
- Up to $2,000 per household is available for heat and power bills.
See if you qualify by going to mn.gov/commerce/consumers/consumer-assistance/energy-assistance.
Balancing a healthy diet can be difficult for individuals with diabetes. How can I eat what I like but also stay on track with my health?
Make a food list! Write down what foods are good for you, which are bad for you, which foods you like, and which foods you dislike.
There are no "good" or "bad" foods. All foods can fit into a diet for diabetes. You don't have to give up the foods you like. You can learn how to fit them into your balanced diet.
If some of the foods in your "foods I like" list are high in sugar or carbohydrate, you may need to eat them in smaller amounts and less frequently to prevent high blood sugar.
Read more in the Hennepin Health Healthwise Knowledgebase article.
A visit to the dentist is a good start on a lifetime of healthy teeth and gums. In honor of Children’s Dental Health Month, here are a few tips for a healthy smile from the American Dental Association:
- Brush your teeth twice a day with fluoride toothpaste.
- Clean between your teeth daily.
- Eat healthy foods and limit sugary beverages.
- See your dentist at least twice per year.
Find fun coloring and activity sheets for your kids in English or Spanish at the ADA Children’s Dental Health Month webpage.
What you can do
The National Institutes of Health raises awareness during American Heart Month and reminds you to take care of your heart as part of your self-care. Plaque build-up in your arteries can affect your heart and your legs.
You can live a heart-healthy lifestyle when you:
- Choose heart-healthy foods
- Maintain a healthy weight
- Stress less for a healthier heart
- Get regular physical activity
- Quit smoking
- Get enough quality sleep
- Check your blood pressure and cholesterol levels
Learn more about American Heart Month.
Hennepin Health’s Healthwise Knowledgebase has healthy heart information
Hennepin Health members will find many articles in the Healthwise Knowledgebase online health resource to learn about their heart and how to keep it healthy. Some topics are:
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Is high blood pressure a big deal? It could be a sign that you are at greater risk of a stroke or heart attack. The good news is that there are many ways to treat high blood pressure.
- Walking is one of the best things you can do for your heart. Walking helps your heart become stronger and lower your blood pressure. Starting slow is okay – a little is better than none.
Read more about these and other healthy heart topics at www.healthwise.net/hennepin.
National Colon Cancer Month spreads awareness about colon and rectal cancer. To highlight awareness, the Colorectal Cancer Alliance is promoting Dress in Blue Day on Friday, March 3. Participants are encouraged to wear their favorite blues, show off their selfies and share the “Get Checked” Screening Pledge.
Colorectal cancer is a cancer in the colon and/or rectum. Most colon cancers start as a polyp that is an abnormal growth inside the colon or rectum. Some polyps may become cancerous if they are not removed. Colorectal cancer is treatable when it is discovered early.
Colorectal cancer is the third most common cancer in the U.S. and the second leading cause of cancer death. It affects men and women of all racial and ethnic groups. This disease takes the lives of more than 50,000 people every year.
Colorectal cancer is one of the most preventable cancers. Screening (testing) is the best way you can prevent it. Colorectal cancer is highly treatable if caught early.
To find out more about colon and rectal cancer visit:
For the latest news, stories and updates about keeping you healthy, go to facebook.com/hennepinhealth.
- Follow us
- Like your favorite posts
- Share with friends and family
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DHS approved 2/21/2023 ID# MC-1413-MC
Language and civil rights notices
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