Member newsletter - February 2022

hennepin health member newseltter


February 2022


In this issue:

Annual member satisfaction survey

Every year the Minnesota Department of Human Services asks our members about their experience with Hennepin Health and their providers. Hennepin Health uses this information to improve health care services.

The survey – called the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) – was sent out in January and was randomly mailed to Hennepin Health members. Be on the lookout for a white envelope from the Minnesota Department of Human Services, Survey Processing Center. If you receive one, please fill it out and return it by March 31.

Contact Member Services at 612-596-1036 (TTY 711 or 800-627-3529) with questions or if you need assistance.

Home energy assistance

The State of Minnesota has the Energy Assistance Program (EAP) that helps pay home heating costs and furnace repairs for income-qualified households. The program pays up to $2,000 towards heat, power and water costs and is free for all eligible households.

Some benefits of the Energy Assistance Program

  • It’s free.
  • The program is open to people who rent OR who own their homes.
  • Grants are based on household size and income, and on utility costs.
  • Grants can also pay off your entire past due water/wastewater bill.
  • It works if you use electricity, natural gas, propane, heating oil or biofuel.
  • Emergency fuel delivery and repair or replacement of homeowners’ broken heating systems can be arranged.
  • You don’t need to worry – payments are made to your account at your utility company or provider.
  • Community partners can help you fill out the application.
  • The average grant is more than $1,000.
  • Up to $2,000 per household – for heat and power bills.

See if you qualify by going to


home energy

Your dental benefits now include deep cleaning

Whatever your age, regular dental care is an important step for you to keep a healthy body. In addition to annual teeth cleaning and maintenance, a full mouth exam – tongue, gums and mouth – is essential to your well-being. It is recommended that everyone ages 1 and older see a dentist twice a year.

On January 1, 2022, deep teeth cleaning, also known as a scaling and planing procedure, was added to your dental benefit package, giving you another layer of protection for your overall health care. Some individuals may need a deep cleaning because of medication they take. A deep teeth cleaning is different than a regular teeth cleaning. A deep teeth cleaning can remove a buildup of plaque and tartar on your teeth which reduces gum inflammation and improves your gum health.

Earn rewards for a dental visit

Members can earn a $25 gift card for an annual dental visit by a network dentist. Vouchers are available in English, Somali and Spanish.

Ways to get the rewards voucher:

If you need help to find a dentist near you, contact Member Services.



February is Children's Dental Health Month

Every February, the American Dental Association (ADA) sponsors National Children's Dental Health Month to raise awareness about the importance of oral health. Developing good habits at an early age and scheduling regular dental visits helps children to get a good start on a lifetime of healthy teeth and gums.

Give your children healthy smiles by making sure they:

  • Brush their teeth twice a day with fluoride toothpaste.
  • Floss between their teeth daily.
  • Eat a healthy diet that limits sugary beverages and snacks.
  • See their dentist regularly for prevention and treatment of oral diseases.

Find fun coloring and activity sheets for your kids in English or Spanish at the ADA Children’s Dental Health Month webpage.

What you can do


kids dental

Get a COVID-19 test delivered to your home

You can get free at-home COVID-19 tests by mail. Simply order the test online and it will be delivered right to your mailbox. Complete the test at home and send it back to get your results.

To receive an at-home test and to learn more, visit these websites:

Local in-person testing sites

You can also get a COVID-19 test in person at your clinic or find a public health testing site by going to:

If you have questions, call our Member Services at 612-596-1036 (TTY 711 or 800-627-3529).

covid test

February is American Heart Month

The National Institutes of Health raises awareness during American Heart Month and reminds you to take care of your heart as part of your self-care. Plaque build-up in your arteries can affect your heart and your legs.

You can live a heart-healthy lifestyle when you:

  • Choose heart-healthy foods
  • Maintain a healthy weight
  • Stress less for a healthier heart
  • Get regular physical activity
  • Quit smoking
  • Get enough quality sleep
  • Check your blood pressure and cholesterol levels

Learn more about American Heart Month.

Hennepin Health’s Healthwise Knowledgebase has healthy heart information

Hennepin Health members will find many articles in the Healthwise Knowledgebase online health resource to learn about their heart and how to keep it healthy. Some topics are:

  • Is high blood pressure a big deal? It could be a sign that you are at greater risk of a stroke or heart attack. The good news is that there are many ways to treat high blood pressure.
  • Walking is one of the best things you can do for your heart. Walking helps your heart become stronger and lower your blood pressure. Starting slow is okay – a little is better than none.

Read more about these and other healthy heart topics at


heart month

March is National Colon Cancer Month

National Colon Cancer Month spreads awareness about colon and rectal cancer. To highlight awareness, the Colorectal Cancer Alliance is promoting Dress in Blue Day on Friday, March 4. Participants are encouraged to wear their favorite blues, show off their selfies and share the “Get Checked” Screening Pledge.

Colorectal cancer is a cancer in the colon and/or rectum. Most colon cancers start as a polyp that is an abnormal growth inside the colon or rectum. Some polyps may become cancerous if they are not removed. Colorectal cancer is treatable when it is discovered early.

Colorectal cancer is the third most common cancer in the U.S. and the second leading cause of cancer death. It affects men and women of all racial and ethnic groups. This disease takes the lives of more than 50,000 people every year.

Colorectal cancer is one of the most preventable cancers. Screening (testing) is the best way you can prevent it. Colorectal cancer is highly treatable if caught early.

To find out more about colon and rectal cancer visit:


colon cancer

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DHS approved 2/28/2022 ID# MC-1281-MC

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