Member newsletter - October 2020

hennepin health member newsletter


 October 2020

In this issue:

Rides to appointments or the pharmacy


Did you know that eligible members can get a ride to and from health-care appointments?

If you need transportation, you can get a ride for:

  • Medical and dental appointments
  • Physical therapy appointments
  • Mental/behavioral health and chemical dependency appointments
  • Picking up your prescription at a pharmacy

Just call us at 612-596-1036 (TTY 1-800-627-3529), Monday-Friday from 8 a.m. – 4:30 p.m. For best service, please call 3 days before you need a ride. We will get you the right option whether it’s a bus/train pass, a taxi, or wheelchair van.

When you call, be ready to tell us:

  • The date and time of your appointment
  • The address of where you are going
  • The building name
  • Your member ID card number

Get a ride by calling 612-596-1036 (TTY 1-800-627-3529).


BC bus station small

Annual health plan selection for 2021


Each fall, Minnesota Department of Human Services (DHS) mails to all Minnesota Health Care Program (MHCP) members who receive their health care coverage through a health plan such as Hennepin Health.

The period for annual health plan selection ends Friday, December 4.

Members can get information about the annual health plan section (AHPS) at You will find resources on selecting or changing health plans, frequently asked questions, and contact information.

Website refresh


Our website has changed.

The member webpages were reorganized; it is easier to find the information you want. We also updated the pages with clear language so it’s easier to understand Hennepin Health coverage (PMAP, MNCare, SNBC) and services. In addition, we put all of the member forms and documents on one page so you can get to them with one click.

Now is a great time to check it out:


website landing page small

Stay on track with preventive care

flu shot


Preventative care is important for a healthy you and a healthy family. Routine and follow-up care helps to improve and protect you now and for the future.

This fall, take steps to keep yourself and those you love on track.

  • It’s time to get a flu shot. Flu shots protect you and the people around you. Most people age 6 months or older should get a flu shot this fall. Flu shots are safe and covered by your health plan. You can get a flu shot at many places; your clinic, local pharmacy and some retail locations. To find out where to get a flu shot, go to:
  • Make sure your child stays healthy. Checkups are free and can earn you rewards ( Children and teens should get health checks at these milestones:
    • Between birth and 1 month
    • At 2, 4, 6, 9, 12, 15, 18, 24, 30, and 36 months
    • Every year after age 3 through age 20
  • Stay current with regular health-care visits:
    • Eye exams
    • Mammograms
    • Annual physicals
    • Vaccinations

Use the Healthwise® Knowledgebase online tool,, to find out more about preventative care.

Infant Safe Sleep Week


Each year, 50 or more Minnesota babies dies suddenly and unexpectedly. Many of these deaths happen because of an unsafe sleep setting. This affects families regardless of income, race, ethnicity or religion, and can be prevented.


Infant Safe Sleep Week is November 8-14. Take the opportunity to learn about safe sleep practices for your infant. The Minnesota Department of Health has cards called “Infant Safe Sleep – Know the A-B-Cs” in multiple languages on their SUID and Safe Sleep website. Scroll down the page to Safe Sleep Materials to download the cards and find more safe sleep materials.

The 35W and Lowry bridges in Minneapolis will be lit in blue, pink and white during Infant Safe Sleep Week.

COVID-19 updates


Community testing sites

COVID-19 community testing sites are happening in areas with outbreaks, increasing cases or other barriers to testing.

If you have symptoms, or if you don’t have symptoms but think you’ve been exposed, you should get tested.

Find out if a testing site is scheduled near you.


Holiday safety tips

In the next 3 months, we will celebrate a number of major holidays. You may be planning to get together with family or friends.

The Minnesota Department of Health (MDH) and the Centers for Disease Control (CDC) have guidance on how to stay safe in this time of COVID-19.

Hennepin Health is now on Facebook


You can now find Hennepin Health on Facebook:

Follow our page for the latest information about our services for improving your health and well-being. Share a comment or give us a like. We look forward to seeing you there.

Healthwise® Knowledgebase for healthy eating


The Healthwise Knowledgebase online health tool has loads of information to help you learn how to eat healthy. Eating healthy can help you prevent health problems, manage your weight and feel good.

On Healthwise Knowledgebase, you can learn about nutrition for health conditions like diabetes, heart disease, food allergies and eating disorders.

Learn more, in English or Spanish, at


healthwise healthy eating small


DHS approved 10/22/2020 ID# HC-1117-MC

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