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Welcome to our monthly update, where we highlight the latest developments, initiatives and exciting changes from ECN. This update is designed to keep you informed and engaged with what's happening within our team.
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Cybersecurity news
Minnesota Tech Connect Conference
Several ECN staff members attended the Minnesota Tech Connect conference last month, alongside IT professionals from cities and counties across the state. Presenters discussed the current landscape of cybersecurity risks and lessons learned from previous attacks. The biggest takeaway when it comes to cyber incidents: it's not a matter of if, but when. Organizations can never have enough protection in place.
Save the date: ECN cybersecurity trainings
ECN is hosting free, day-long cybersecurity trainings in April.
These trainings are designed to give attendees practical knowledge, structured response strategies and a stronger understanding of how public safety telecommunicators (PSTs), PSAP supervisors, IT staff and leadership should work together during cyber incidents.
PSAP managers and IT staff are encouraged to attend. These trainings are made possible through funding from the federal State Homeland Security Program (SHSP) grant.
Cost
Course registration is free and lunch will be provided. Travel, additional meals and lodging are the responsibility of the course participant.
Registration
Register for this cybersecurity course today. Classes are limited to 25 participants. You will receive a confirmation email following your registration.
Dates and locations
All classes are scheduled to run from 8 a.m. to 4:30 p.m. at the following locations:
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Thursday, April 2 — Cottonwood County
- 11 4th St., Windom, Minn.
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Tuesday, April 7 — Pennington County
- 250 12th Ave. NE, Thief River Falls, Minn.
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Thursday, April 9 — Olmsted County
- Cunningham Room
101 4th St. SE, Rochester, Minn.
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Thursday, April 16 — Blue Earth County EOC
- 401 Carver Rd., Mankato, Minn.
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Tuesday, April 21 — Itasca County EOC
- 1500 SE 7th Ave., Grand Rapids, Minn.
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Thursday, April 23 — Ottertail County
- 469 West Main St., Ottertail, Minn.
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Tuesday, April 28 — Kandiyohi County
- 2201 NE 23rd St., Willmar, Minn.
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Thursday, April 30 — Anoka County
- 13535 Hanson Blvd. NW, Andover, Minn.
Contact
Reach out to ECN Grant Coordinator Rebeccah Roberts with any questions.
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Share your LanguageLine feedback
Thank you to those who reached out with feedback regarding LanguageLine. If you would like to report any issues with the service, please contact their customer support directly.
They can be reached at:
About LanguageLine
LanguageLine is a 24/7 Voice of the Customer issue-resolution ticketing system. An essential tool for call takers to gather accurate information, it provides lifesaving instructions and coordinates timely responses.
ECN supports Minnesota’s PSAPs with a dedicated 1-888 telephone number for 911 emergency calls. The number connects non-English-speaking and limited-English-proficient callers and public safety telecommunicators with an interpreter. The 1-888 number is funded through the statewide 911 fee, and its use is subject to FCC and statutory 911 fee eligibility requirements.
“It’s Your Calling” job board
Reminder: ECN is collecting PSAPs job postings for the "It's Your Calling" webpage.
Share your openings to connect Minnesotans with meaningful career opportunities statewide.
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Have a training opportunity?
Know of a training that could benefit PSAP employees or ARMER users? We’d love to hear about it and add it to our ECN training calendar — please send the information to the ECN inbox.
Get to know your ECN staff
Hannah Sabroski
Communications Specialist
Hannah joined the Department of Public Safety’s Office of Communications in February 2026. She supports the ECN division as a communications specialist, managing the newsletter, creating social media content, sharing stories on the DPS Safety Matters blog, and more.
With more than eight years of public relations experience, Hannah brings expertise in media relations, digital strategy and project management to elevate the work of ECN. Before DPS, Hannah worked as communications specialist at the Minnesota Pollution Control Agency. She began her career in the private sector working for several public relations agencies. Hannah holds a bachelor’s degree in strategic communication from the Hubbard School of Journalism at the University of Minnesota.
She is originally from Duluth and lived in Denver for several years after college. In her spare time, Hannah enjoys spending time outdoors with her husband and their two corgis, Humphrey and Fiona.
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