Info Center Weekly Update

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minnesota department of natural resources

                                                                                      February 22, 2024


Info Center Weekly Update

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What questions did the public ask our Central Office Information Center staff Feb. 12-18? See trending topics and customer contact totals by division.


 Inquiring Minds

Q: Are people required to recycle plastic in a state park? 

A: The DNR doesn't have any specific policy on plastic recycling, though we encourage each park unit to work with local waste management collections services to ensure that as much plastic waste is recycled. 

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This Week's Trending Topics 

EWR 

  • Water appropriation permit questions – How do I get a water appropriation permit? 
  • Dock and shoreline questions – What are the rules for putting a permanent dock in a lake? Can I put out a dock in a wetland area? I want to purchase some lakeshore property; am I allowed to put out a dock? Do I need a permit to alter my shoreline? I am having issues with shoreline erosion; does the DNR provide financial assistance? 
  • Eagle questions – What are the rules for cutting down trees and construction near an eagle nest? Does the DNR have a map showing where eagle nests are located? 

ENF

  • Possession tag questions – How do I get a possession tag for a bobcat or deer that was hit and killed by a vehicle? 
  • Ice condition questions – What are the ice conditions like on this lake? 
  • Safety class and certificate questions – How do I obtain a duplicate snowmobile, ATV or boating safety certificate? I have my conceal and carry permit; do I still need to take firearms safety to hunt? What are the requirements for taking an ATV safety course? 

FAW  

  • Elk hunting questions – What are the 2024 elk hunting season dates? How many licenses are given out to elk hunters each year? When will the 2024 elk hunting information be posted? 
  • Spearing and ice fishing questions – Can I spear on this lake? Do I need a spearing license? Can I ice fish and spear at the same time? When does the pike and walleye season close? 
  • Bear hunting lottery questions – When will the bear hunting information be available? I harvested a bear last year and sent in my bear tooth; when will I receive my patch? What bear permit area am I in? How do I apply for the bear lottery? How many preference points do I have for the bear hunting lottery? When does the bear lottery start? 
  • Spring turkey hunting questions – Can I use my turkey hunting license right away after I purchase it? Do I have to apply for the turkey lottery? How do I apply for the turkey lottery and when is the deadline to apply? When do spring turkey hunting licenses go on sale? What are the spring turkey hunting season dates? How can I find land to turkey hunt on? If I don't harvest a turkey during the A season; can I hunt a different season? 
  • Trout fishing questions – When does the stream trout season open this spring? Can I trout fish right now? 
  • Fishing, lifetime and commercial license questions – How do I update my name or address for my fishing license? Can I keep a digital copy of my fishing license on my phone? When does my fishing license expire? Do I currently have a valid fishing license? When do the 2024 fishing licenses go on sale? How much does a fishing license cost for a nonresident? Who can I talk to about commercial licenses? How do I renew my commercial fishing license? What is the status of my lifetime license application? How much is a lifetime license? 
  • Watercraft and vehicle registration questions – I renewed my ATV/snowmobile registration; when will I get my new registration decals? What type of registration do I need for my ATV? Is this ATV registered to me? 
  • Coyote hunting and trapping questions – Do I need a license to coyote hunt and is there a specific hunting season? Can I use an infrared light or thermal imaging to coyote hunt? Can I coyote hunt at night? 

FOR

  • Emerald ash borer and oak wilt questions – Does the DNR offer any financial assistance to homeowners who have trees that died from EAB? I don't want my trees to get oak wilt; is it safe to prune my oak trees now? 
  • Burning permit questions (over 40 questions) – I purchased a burning permit online; why wasn't my burning permit emailed to me? Do I need a burning permit? Can I purchase a burning permit by phone? What is my burning permit number? Was my burning permit activated? Where can I get a burning permit? How do I get a variance burning permit? I am having trouble printing my burning permit; can I still burn? 

PAT 

  • Reservation questions – I am having trouble making a camping reservation online; can someone help me? 
  • State park permit questions – Can I purchase a park permit online or over the phone? What site do I go to in order to purchase a park permit online? I am a disabled veteran; how do I get a free park permit? 
  • Trail and trail pass questions – Is this ATV trail open? What are the trail conditions like for this area? Can I ride my ATV on a snowmobile trail? Do I need a trail pass? 

These topics show seasonal trends and reflect the interests and concerns of those who contact the Info Center. For Internal Distribution Only – Please Do Not Forward.


Number of Info Center Contacts, Feb. 12-18

Total Calls: 877

Total Emails: 270

The Info Center receives more than 100,000 customer calls and emails annually.

Email Information Center Supervisors Ann McBurney ann.mcburney@state.mn.us or Justin Badini justin.badini@state.mn.us to provide feedback or find out more about the Weekly Update.


Click below and select "open" file to view call/email totals by date and division.

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Total calls and emails this past week

Total calls and emails for fiscal year

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