Info Center Weekly Update

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minnesota department of natural resources

May 27, 2021


Info Center Weekly Update

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What questions did the public ask our Central Office Information Center staff from May 17-May 23? See trending topics and customer contact totals by division.

 

This Week's Trending Topics

Questions of the week - I am a camp counselor in Lakeville and there is a turkey chasing children near the bathroom, what do we do? I want to talk to an expert about managing a Siberian Pea shrub. Are there any places that can take freezer burned meat-like a rehabber or Raptor Center? I think my barn cat has rabies and I'm worried about getting it, would a recent COVID shot interact negatively? I work for a trucking company and a raccoon got into one of our trucks, what do we do? There is a snapping turtle on a sidewalk with it's butt in the air, what is going on and does something need to be done? Did the DNR spray for mosquitos from a helicopter because my house is covered in yellow stuff now? Why is there a huge peacock in my backyard?

EWR

  • Shoreline questions - Do I need a permit to put in a dock/rip rap/remove trees on my shoreline? Can I get a permit for shoreline development? What is causing this foam on the water near the lakeshore?
  • Eagle questions - Do the eagles come back to the same nest each year? I found some eagle feathers while hiking, can I keep them? I'm worried the female eagle has not been back to it's nest since yesterday. When will the eaglets fledge?

ENF

  • CO and citation questions - I am calling to pay a fine for a citation I received, how do I pay? 
  • Firearms/ATV/boater safety certificates questions - How can I get my child FAS/ATV safety certified? Can you look up my FAS number?

FAW

  • Baby animal questions - I found an abandoned fawn and took it home, what should I do with it? A baby bird fell out of it's nest, will you take it? What can I do with a baby squirrel I rescued? There are abandoned baby geese following me around, what do I do with them?
  • Aquatic Plant Management questions - Can I get a permit to remove aquatic vegetation? How do I obtain a permit to remove cattails? 
  • Hunting season questions - When do firearms deer, youth deer, waterfowl and small game seasons open? 
  • Elk hunting questions - When will I know if I won the lottery? I own land, do I qualify for the elk landowner license? Are there any pamphlets that explain the elk hunt? Are successful elk hunting applicants chosen based off of a random lottery or preference points? Is elk hunting an archery or firearms season?
  • Married combo license questions - Why does my spouse have to be present to purchase a combo license? I tried entering the fishing combination license voucher number online and it doesn't work, who can help me?
  • Nuisance animal questions - There’s a bear in my neighborhood, should I be concerned and what should I do? Geese are damaging my crops, what are my options? Does the DNR trap muskrats that are causing property damage? I want to speak to bear biologist about a bear in our backyard that is just hanging around; what should we do?
  • Boat and ATV registration/title questions -  How do I register a watercraft I just purchased from a private party? How do I get duplicate boat decals? How do I obtain a duplicate title? I am buying a boat in another state and bringing it back to MN, what do I need from the seller?
  • Sick/injured/dead animal questions - There’s a sick/injured/dead animal on my property, will you come out and remove or help it? Is there an animal rehabber in my area? 
  • Turkey hunting questions - Can I hunt during the F season if I wasn’t successful during the A-E seasons? How do I register my turkey? At what age can a child hunt turkey on their own? Can I party hunt turkey? Does the turkey have to have a certain length of beard to be hunted?
  • Bear lottery questions - Was I drawn in the bear lottery? How many preference points do I have? How can I get a copy of the bear hunting regulations? I didn't get drawn in the bear lottery, do I have to buy a preference point now? What if I can’t go bear hunting, do I lose all my preference points?
  • Fishing license questions - I am having trouble getting a fishing license online, can you help me? I can’t print my online fishing license at home, can you just send me my license? How do I purchase a lifetime license? I am coming from out of state, what are the license options? Does my child need a fishing license? I am 65, do I still need a fishing license? Can you help me with an address change for my fishing license? I want a permanent disability fishing license, how do I get one? Can we purchase a license as non-residents and have our kids fish with us?
  • Fishing questions - What are the regulations on this lake/river? Can I continue to fish after I have caught my daily limit on any species of fish? Can I keep walleye in my livewell then release them if I catch other walleye I'd prefer to keep? What is the limit on walleye? Can I harvest crayfish? What are the walleye limits on a particular lake? When does bass open because Alexa gives me a different answer than the fishing regulations?

FOR

  • Burning and burn permit questions - I am having issues purchasing a burn permit online, can you assist? Where can I purchase a burn permit?

OSD

  • Central Office questions - When is the Central Office going to be open to the public again?

PAT

  • Park pass questions - Where can I buy a state park pass? I ordered a state park pass a long time ago, why haven't I received it yet? 
  • Campground and park questions - Is this facility open at this state park? How do I make a camping reservation? Someone is placing rubber ducks in state parks, isn’t this illegal? Can I use a generator at a state park campground over Memorial Day weekend?

These topics show seasonal trends and reflect the current interests or notable concerns of those who contact the Info Center. 


Number of Info Center Contacts, May 17-May 23

Total Calls: 1909

Total Emails: 633

The Info Center receives more than 100,000 customer calls and emails annually.

Email Information Center Supervisors Ann McBurney ann.mcburney@state.mn.us or Justin Badini justin.badini@state.mn.us to provide feedback or find out more about the Weekly Update.


Click below and select "open" to view customer's questions/comments, sorted by division and date of their call.

Customer questions

Click below and select "open" file to view call/email totals by date and division.

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Weekely

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