MHCP Provider Connect: May 29, 2026

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MHCP Provider Connect

A weekly roundup of news, updates and reminders

May 29, 2026

Welcome MHCP providers!

This weekly e-newsletter aims to keep you informed of developments at the Minnesota Department of Human Services and aware of changes that impact your work and the communities we serve together.


MN welcome sign

High call volume still slowing response time at PRC

Due to the high volume of inquiries about revalidation, callers to the Provider Resource Center (PRC) will likely experience longer than usual wait times. Consider using the online contact form to submit your question.


Stay informed

Don't forget to sign up for email updates to get news from the department delivered straight to your inbox. We send information on a variety of health care topics — including this newsletter — that you choose.

Remember to check these provider channels for key policies, changes and assistance as well: 


You've got (MN–ITS) mail!

Pro tips for navigating your MN–ITS mailbox:

» Revalidation: Look for the PRVLTR folder, watching for these messages in particular:

  • request for more information (RFMI)
  • site visit referral
  • site visit completion
  • termination (disenrollment) notice 

» Pre-payment review: Look for the PREPAYDOCREQUEST folder for requests for documentation. Providers have 5 business days from the date of the letter to respond.

» No folder means there are no messages.

» Other issues? Contact your organization's MN–ITS administrator for help.



Mission

In collaboration with community and partners, the Minnesota Department of Human Services supports people to thrive in community and live their healthiest and fullest lives.

Vision

All people in Minnesota have what they need to thrive in community with no disparities.

New video: Understanding disenrollment notices

As the department nears its May 31 deadline to complete provider revalidations for all 5,583 providers in the 13 Medicaid service categories designated as high risk, more disenrollment notices are being sent via MN-ITS.

Watch the Understanding Disenrollment Notices video (3 min) to learn how to check if you received a notice, and what to do it you decide to appeal.


EIDBI provisional license applications due May 31

Early Intensive Developmental and Behavioral Intervention agencies must submit a provisional license application by May 31, 2026, to avoid enrollment termination. EIDBI provider agencies that have not yet submitted applications must do so immediately to remain enrolled and eligible to provide services. There will be no opportunity to appeal termination after the 5/31 deadline. 


LoginMN switch postponed

The MN–ITS transition to LoginMN has been postponed from the May 30 date announced in the previous newsletter. Currently there is no confirmed date for the transition.

Providers must still validate contact info before the switch to keep access to MN–ITS accounts.

If you have not validated yet, when you login to MN–ITS you will see a pop-up with instructions. No pop-up means you're all set. More details will be posted on Provider News.  


Continue to beware of potential phone scams

We have learned that some providers have received phone calls from unauthorized parties requesting details about enrollment records and private health information, under the guise of completing the revalidation process.

Department staff will never request patient or recipient information. As part of revalidation, DHS representatives may request staff information — limited to individuals who meet disclosure requirements — but never over the phone. DHS may also ask about required professional or licensed affiliated staff, including roles, responsibilities, and Medicaid affiliations.

Watch Provider News and MN–ITS for updates.


Additional HCBS waiver revalidation training

The department has added an extra Waiver and AC Resources and MN–ITS Training session for HCBS waiver providers completing revalidation requirements: June 2–3, 9 a.m. to 1 p.m. 

> Register now <

Registration will close Monday, June 1. Detailed training information is available here.


Wanted: Provider feedback on impact of ICE presence

In partnership with the University of Colorado Anschutz Medical School, the department has launched a survey to understand how providers experienced the period of heightened federal immigration enforcement activity between December 2025 and February 2026. The survey closes June 26. Responses are anonymous. 

> Details and link to survey <