MHCP Provider Connect: May 21, 2026

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MHCP Provider Connect

A weekly roundup of news, updates and reminders

May 15, 2026

Welcome MHCP providers!

This weekly e-newsletter aims to keep you informed of developments at the Minnesota Department of Human Services and aware of changes that impact your work and the communities we serve together.


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Stay informed

Don't forget to sign up for email updates to get news from the department delivered straight to your inbox. We send information on a variety of health care topics — including this newsletter — that you choose.

Remember to check these provider channels for key policies, changes and assistance as well: 


You've got (MN–ITS) mail!

Pro tips for finding revalidation correspondence in your MN–ITS mailbox:

» Look for the PRVLTR folder. 

» Watch for these messages in particular:

  • request for more information (RFMI)
  • site visit referral
  • site visit completion
  • termination (disenrollment) notice 

» No folder means there are no messages.

» Other issues? Contact your organization's MN–ITS administrator for help.



Mission

In collaboration with community and partners, the Minnesota Department of Human Services supports people to thrive in community and live their healthiest and fullest lives.

Vision

All people in Minnesota have what they need to thrive in community with no disparities.

Disenrollment FAQs updated

The provider revalidation FAQ page has been updated with new content about disenrollment. If you do receive a disenrollment notice, make sure to read it thoroughly and act on it as soon as possible. If you have questions about the appeals process, please use the provider appeals email inbox.


Beware of potential revalidation phone scam

We have learned that some providers have received phone calls from unauthorized parties requesting details about enrollment records and private health information, under the guise of completing the revalidation process.

Department staff will never request patient or recipient information. As part of revalidation, DHS representatives may request staff information — limited to individuals who meet disclosure requirements — but never over the phone. DHS may also ask about required professional or licensed affiliated staff, including roles, responsibilities, and Medicaid affiliations.

Watch Provider News and MN–ITS for updates.


Additional HCBS waiver revalidation training offered

The department has added an extra Waiver and AC Resources and MN–ITS Training session for HCBS waiver providers completing revalidation requirements: June 2–3, 9 a.m. to 1 p.m. 

> Register now <

Detailed training information is available here.


High call volume slowing response time at PRC

Due to the high volume of inquiries about revalidation, callers to the Provider Resource Center will likely experience longer than usual wait times. Consider using the PRC's online contact form to submit your question.


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LoginMN transition: May 30

On May 30, MN–ITS will move to LoginMN, the new secure platform for all state services.

To maintain MN–ITS access, providers must validate contact info before the switch.

If you have not validated yet, when you login to MN–ITS you will see a pop-up with instructions. No pop-up means you're all set. More details will be posted on Provider News in coming days.  


Wanted: Provider feedback on impact of ICE presence

In partnership with the University of Colorado Anschutz Medical School, the department has launched a survey to understand how providers experienced the period of heightened federal immigration enforcement activity between December 2025 and February 2026. The survey closes June 26. Responses are anonymous. 

> Details and link to survey <