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This message has been sent to Provider Hub users with Delegated Authority access. Please forward or share this information with other Provider Hub users in your organization.
Following updates the State of Minnesota made to the Provider Hub earlier this month, these improvements are now live in the online tool.
Licensed child care centers: Resource link updated in personnel/staff variance request
In the Provider Hub personnel/staff variance request process for licensed child care centers, the link to a resource on differences between Track 1 and Track 2 staff qualification variances was broken.
The update link now takes users to Staffing requirements for licensed child care centers on the Department of Children, Youth, and Families (DCYF) website.
Screenshot of the personnel variance request process in the Provider Hub
Get help: Licensed child care centers can get help requesting a personnel variance in the Provider Hub — and other topics on personnel/staff — in the personnel section of the Licensing Learning Library.
CCAP Provider Support team can now withdraw provider actions
The Department of Children, Youth, and Families (DCYF) Child Care Assistance Program (CCAP) Provider Support team manages child care providers’ CCAP information using the Provider Hub.
When the team needs more information from a child care provider, they use a provider action to request that information in the Provider Hub. Providers then get a bell notification in the online tool when they have a provider action due.
The Provider Support team can now withdraw provider actions themselves. So, when a provider has supplied the necessary information, the team can remove the provider action, ensuring the action no longer appears due for the provider.
Get help: Child care providers can get help completing CCAP provider actions in the Provider Hub with the CCAP Provider User Guide — download the guide and refer to pages 116-118.
Provider Hub release notes share recent improvements to the online tool with users. The State of Minnesota typically releases improvements to the Provider Hub each week and sends release notes at the end of each month.
Past release notes are archived on the Provider Hub webpage.
Get support: If you need technical assistance with the Provider Hub, submit a case when you're logged in or call 651-431-6075. The Product Success team — the team of local experts here to help you find success with the Provider Hub — responds to cases Monday through Friday between 8 a.m. and 4:30 p.m.
Give feedback: Provider needs and experiences are important to improving the Provider Hub. Email providerhub@state.mn.us to share comments with the team. Or complete this form to tell us you’re interested in feedback opportunities such as completing a survey or testing a new feature.
Sign up for the Provider Hub newsletter: The Provider Hub newsletter is an opt-in newsletter that shares updates on new and improved features, tips for using the online tool effectively, new resources and more. Sign up for the newsletter here.
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