MHCP Provider Connect: Apr. 24, 2026

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MHCP Provider Connect

A weekly roundup of news, updates and reminders

Apr. 24, 2026

Welcome MHCP providers!

This weekly e-newsletter aims to keep you informed of developments at the Minnesota Department of Human Services and aware of changes that impact your work and the communities we serve together.


MN welcome sign

Stay informed

Don't forget to sign up for email updates to get news from the department delivered straight to your inbox. We send information on a variety of health care topics — including this newsletter — that you choose.

Remember to check these provider channels for key policies, changes and assistance as well: 


Provider Connect archive

You can now find all previous installments of this newsletter in one place. The archive can also be accessed from a quick link at the top of the Provider News and Updates homepage.



Mission

In collaboration with community and partners, the Minnesota Department of Human Services supports people to thrive in community and live their healthiest and fullest lives.

Vision

All people in Minnesota have what they need to thrive in community with no disparities.

UPDATE: HCBS Waiver training and revalidation

To complete revalidation, owners or managing employees designated as billers for providers delivering HCBS waiver and AC program services must complete the two-day virtual Waiver and AC Resources and MN–ITS training, if they have never completed it before. Extra sessions have been added to meet demand. May 13-14 is the last chance to take this training before the revalidation deadline. 

Find a session and register now. 


You've got (MN–ITS) mail!

Pro tips for navigating your MN–ITS mailbox:

» Make sure to check the PRVLTR folder for correspondence related to revalidation.

» In particular, keep an eye out for Request for more information (RFMI) letters.

» No folder means there are no messages.

» Having other issues? It may be because you don't have the right folder access. Contact your organization's MN–ITS administrator for help.


Question of the week

Q: Who qualifies as the "designee" in the context of unannounced site visits?

A: Providers can designate in MPSE an individual to complete the site visit when completing revalidation. However, an individual such as managing employee, authorized agent or owner in a provider’s enrollment record may also participate in site visits.


ACTION REQUIRED: Validate your contact info in MN–ITS

MN–ITS is scheduled to move to LoginMN — Minnesota's new secure centralized platform to access state services — on May 2. To maintain access to MN–ITS, you must validate your email and phone number before the switch. If you have not validated yet, when you login to MN–ITS you'll get a pop-up window with instructions. No pop-up means you're all set. For more information, refer to the first item under "Reminders" on Provider News and Updates.  


Revalidation effort causing backlog in enrollment queues

As the revalidation effort continues and we prioritize revalidating providers in the 13 high-risk benefit areas, enrollment queues have become backlogged. Providers who are not part of off-cycle revalidation may experience delays in the enrollment process.