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This message has been sent to Provider Hub users with Delegated Authority access.
Please forward or share this information with other Provider Hub users in your organization.
Following updates the State of Minnesota made to the Provider Hub earlier in April, these improvements are now live in the online tool:
Certified child care centers
Resolved issues impacting existing certification holders’ ability to submit applications for new certified child care centers
Resolved issues preventing certified child care center applicants from providing a program name and ages served in applications
For help completing Phase 1 of the application for a new certified child care center, review the Application section of the Certification Learning Library.
EIDBI agencies
Resolved issues impacting EIDBI agencies’ ability to submit payments on initial applications
For help submitting the provisional license application in the Provider Hub, review the EIDBI Licensing Learning Library — also available in español, af Soomaali and lus Hmoob.
Increased bell notification timeframe for renewals
When providers need to renew their Child Care Assistance Program (CCAP) registration, they’ll now receive a bell notification 90 days before the renewal is due.
Previously providers received the notification 60 days before the renewal due date.
For help renewing your registration in the Provider Hub, download the CCAP Provider User Guide.
Provider Hub Release Notes share recent improvements to the online tool with users. The State of Minnesota typically releases improvements to the Provider Hub each week and sends release notes at the end of each month.
Past release notes are archived on the Provider Hub webpage.
Get support: If you need technical assistance with the Provider Hub, submit a case when you're logged in or call 651-431-6075. The Product Success team — the team of local experts here to help you find success with the Provider Hub — responds to cases Monday through Friday between 8 a.m. and 4:30 p.m.
Give feedback: Provider needs and experiences are important to improving the Provider Hub. Email providerhub@state.mn.us to share comments with the team. Or complete this form to tell us you’re interested in feedback opportunities such as completing a survey or testing a new feature.
Sign up for the Provider Hub Newsletter: The Provider Hub Newsletter is an opt-in newsletter that shares updates on new and improved features, tips for using the online tool effectively, new resources and more. Sign up for the newsletter here.
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