MHCP Provider Connect: Apr. 3, 2026

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MHCP Provider Connect

A weekly roundup of news, updates and reminders

Apr. 3, 2026

Welcome MHCP providers!

This weekly e-newsletter aims to keep you informed of developments at the Minnesota Department of Human Services and aware of changes that impact your work and the communities we serve together.


MN welcome sign

Stay informed

Don't forget to sign up for email updates to get news from the department delivered straight to your inbox. We send information on a variety of health care topics — including this newsletter — that you choose.

Remember to check these provider channels for key policies, changes and assistance as well: 


Provider Connect archive

You can now find all previous installments of this newsletter in one place. The archive can also be accessed from a quick link at the top of the Provider News and Updates homepage.



Mission

In collaboration with community and partners, the Minnesota Department of Human Services supports people to thrive in community and live their healthiest and fullest lives.

Vision

All people in Minnesota have what they need to thrive in community with no disparities.

Important: Required training

Waiver and AC Resources and MN–ITS training is a requirement for initial enrollment and revalidation for all HCBS Waiver providers. Providers who have never met this requirement must do so before May 31, 2026. Additional sessions have been added in April to meet demand.

Find a session and register now. 

Providers who have completed the training will have received a certificate of completion via MN-ITS Mailbox. Failure to meet this and other revalidation requirements risks termination.


Provider-specific revalidation FAQs now online

Informed directly by provider questions, a new FAQ webpage gathers detailed answers to common questions about revalidation from a provider perspective. (This differs from general Minnesota Revalidate information.) The page will be updated regularly. If you have unanswered questions about revalidation, we want to know! Submit them online and we'll share answers here, in the FAQ or on the roundtable meetings.


Question of the week

Q: Can providers submit revalidation paperwork if their change in licensing information form is still in process with the department?

A: Yes, as long as the form is in process with DHS Licensing, you do not need to wait to submit your revalidation documentation to Provider Eligibility and Compliance. If you submit documentation and your license information is not current, provider eligibility staff will contact licensing to verify the update is in process.


Revalidation effort causing backlog in enrollment queues

As the revalidation effort continues and we prioritize revalidating providers in the 13 high-risk benefit areas, enrollment queues at the department have become backlogged. Providers who are not part of off-cycle revalidation may experience delays in the enrollment process. 


Not finding correspondence in your MN–ITS mailbox?

It may be because your MN–ITS administrator hasn’t assigned access to the folders you need. DHS cannot assign access to MN–ITS functions or mailbox folders, only MN–ITS administrators can make those changes. Contact your organization’s administrator for assistance.