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This message has been sent to Center Operators of certified child care centers and Authorized Agents of licensed child care centers.
Please forward or share this information with other Provider Hub users in your organization.
The State of Minnesota made improvements to the Provider Hub yesterday evening. The following updates are now live in the online tool.
- Removed ability for providers to update square footage when updating or editing previously approved rooms in change requests — providers can only input square footage in an initial application or when requesting a new room
- Resolved defect where system allowed Authorized Agents (AAs) to not check all attestations when adding users with Delegated Authority access
- Resolved defect where only users with a Certified Child Care Center Operator role were able to submit requests to close programs
- Resolved issue of certified child care centers not receiving bell notifications of licensor change request decisions
- Updated the attestations that generate when a Delegated Authority user submits an update to the CCAP registration information
- Corrected hyperlinks on the CCAP resource page
Provider Hub Release Notes is a refreshed email series focused on sharing recent improvements to the online tool with users.
The State of Minnesota sends Provider Hub Release Notes after improvements are released in the Provider Hub — typically once or twice a month.
We send these emails to Center Operators of certified child care centers and Authorized Agents of licensed child care centers. Please forward or share this information with other Provider Hub users in your organization.
Past release notes are archived on the Provider Hub webpage.
In these release notes, users can expect to find details on improvements made across the various parts of the Provider Hub — currently child care licensing/certification, Child Care Assistance Program provider registration management, Great Start Compensation Support Payment Program participation, and enrollment and attendance recordkeeping.
Get support: If you need technical assistance with the Provider Hub, submit a support case when you're logged in to the tool or call 651-431-6075. The Product Success team — the team of local experts here to help you find success with the Provider Hub — responds to cases Monday through Friday between 8 a.m. and 4:30 p.m.
Give feedback: Provider needs and experiences are important to improving the Provider Hub. Email providerhub@state.mn.us to share comments with the Provider Hub team or sign up to take part in feedback opportunities such as completing a survey or testing a new feature.
Sign up for the Provider Hub Newsletter: In addition to these maintenance emails, the State of Minnesota publishes the Provider Hub Newsletter. This opt-in newsletter shares general information about the Provider Hub for both current and future users of the online tool, as well as other interested folks. The newsletter is sent to current subscribers — sign up for the newsletter here.
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